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Medical Customer Care

Location:
Ashburn, VA
Salary:
30 k pm
Posted:
June 01, 2015

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Resume:

Reshma Hussain Rizvi

Address: House No – **/*, 4th Floor, Block F, Kalindi Kunj Road, Shaheen Bagh, New Delhi-110025.

PERSONAL DETAILS

Marital status: MarriedDate of Birth: 23rd August 1985Contact: acpzfd@r.postjobfree.com

Cellular: +91-971*******

VISION

To work in a globally competitive environment with dynamic and world-class people on challenging assignments that shall yield the twin benefits of job satisfaction and a steady paced professional growth.

CAREER CONTOUR

1. R Systems International Ltd., Noida Oct ’09 to April 2013

About the Company:

R systems is a software product development and BPO services company. R Systems rapidly growing list of customers include a variety Fortune 1000, Government and mid-sized organizations across a wide range of industry verticals including Banking and Finance, Government, HealthCare, High Technology and Independent Software Vendors.

Designation : Quality Analyst

Job Responsibilities :-

QC for claims processed by executives.

Designation : Sr. Customer Care Executive

Job Responsibilities :-

• Billing for medical and all commercial carriers, following up on unpaid accounts or denying claims for their status, heavy data entry tasking, answering phones, filing, faxing and copying documents.

• Develop spreads for tracking claim checks for physicians.

• Look up ICD-9 codes to verify if a code has been changed and enter deposited and updated patients' demographics using the Medisoft systems.

• QC for claims processed by executives.

2. Globerian India Pvt. Ltd., New Delhi Oct’05 to Sep’09

About the Company

MediConnect specializes in providing medical record retrieval services to the organizations that need them most-law firms involved in mass tort, medical malpractice and personal injury cases and insurance brokers and underwriters.

Designation : Sr. Customer Care Executive

Job Responsibilities :-

• Responsible for the coding for the out patient for the medical center.

• Responsible for handling different types of medical claims which includes surgery, physical therapy, ER, diagnostic testes, etc.

• Maintained the 98 percent of accuracy and productive quality.

• Review the charts for admit and discharge date.

ACADEMIC QUALIFICATIONS

Bachelor of Arts (English Hons) from Jamia Millia Islamia University, New Delhi

CERTIFICATION COURSES

• One year certificate course in Stenography (E) from Arab Ki Sarai, Nizamuddin

• One year certificate course in Secretarial Practice from Jamia Hamdard.

ACHIEVEMENTS/AWARDS

• Star performer for successive two times in a row (Globerian)

Place:

Date:

Reshma Hussain Rizvi



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