CHARLES S. ROGERS

720-***-****

acpyl9@r.postjobfree.com

**** *. ******** ******

Englewood, CO 80110

EDUCATION

IRS Enrolled Agent Designation

Education

• Regis University, Denver, CO Bachelor of Science, Accounting

• Bookkeeping Certified

• Quick books Pro Advisor

• DeVry, Bachelor of Science in Computer Information Systems

EXPERIENCE

Tax Internship

Fraser and Waldrop CPAs 2015

• Complete tax returns

• Provide office duties for tax professionals using office protocol

• Filing

• Database work

Cashier

Safeway, Englewood, CO 2013 to 2014

Customer Service Professional 2014 to present

H & R Block Tax Office

• Provide office duties for tax professionals using office protocol

• Answer phones for office

• Ring up customer items

• Make outbound calls

• Provide customer service for scheduled and walk-in clients

Inside Sales

Dish, River point, Littleton, CO 2013

Seasonal Dock

Macy’s Department Store, Cherry Creek Mall, Denver, CO 2012 to 2014

Customer Service Phone Support at IBM

CCI-Intuit: Worked the 2012 tax season for customer

support for TurboTax and Apple iPhones 2012

Dock

Macy’s Department Store, Lone Tree Park Meadows Mall, CO 2011 – 2012

Floor Recovery

Macy’s Department Store, Broomfield Flatirons Mall, CO 2008 – 2009

Customer Service Representative

Foley’s Department Store, Littleton, CO 2003 - 2005

• Provided exceptional customer service by taking items bought by

customers and loading them into their vehicles. Talked to customers

to make sure they were given proper service by sales people.

• Assisted Sales Associates and Managers with a variety of tasks on

as-needed basis, such as providing supplies for their sales stations and

helped maintain clean work areas.

Contact this candidate