CURRICULUM VITAE

[pic] [pic]

Name :Smitha Patkur

MSCA, MCITP & CCNA Certified Mobile : 879*******

Mail id:acpxye@r.postjobfree.com

Career Objective

To be associated with the organization, which gives a challenging career

and opportunities where I can serve with an empowering mind.

Technical Skills (Good hands-on Experience)

> MCSE2003

> MCITP2008

> MCSE 2012

> CCNA (Routing & Switching)

> VMware (ESX 4.0 & 4.1,ESXi-5.1)

> CCNP (Routing & Switching)

Academic Details

1. B.E in Civil from Vasavi College of Engg. Hyderabad. (June 2003)

2. Diploma in Civil Engineering from Kamala Nehru Polytechnic,Hyd. (May

1999)

3. SSC from Gyan Bharthi High School Habsiguda. (April 1996).

Experience Summary

Working as System Administrator in Shiva Computers

Since June 2004.

JOB Responsibilities

System Administrator Cum Networking Faculty.

Responsibilities

> Windows Administration (2003, 2008 & 2012)

> Implementation & Maintenance of Various forests & Domains for

Development.

> Installing & configuring DC & Active Directory.

> Responsible for Planning, Implementing & Maintaining the Network

Infrastructure.

> Active Directory, DNS & DHCP Administration.

> Backing Up of all the databases using CA's Arc Serve Backup Ver 12.0.

> Logging calls in eHelpline and tracking them till closure.

> Sending checklist reports to Supervisors on daily basis.

> Administering & troubleshooting of windows 2003,2008,2012 Active

Directory.

> Maintaining the permissions & troubleshooting network Printers &

Shared Folders.

> Creating new users & managing the permissions according to the domain

policies.

> Installation, configuration of various customized application running

at client side.

> Managing the File Servers & Quota management for the Users shared

folders.

> Implemented Roaming Profiles & set quotas for all the users.

> Implemented & managed Group policies for OUs according to the user's

requirement.

> VMware Administration VMware (ESX 4.0 & 4.1,ESXi-5.1)

Technical Support

I am Proficient and have good Experience in the following areas.

SERVER / NETWORKING SKILLS

> Connecting different computers in a network through cabling (Straight,

cross-over, rollover) types using different LAN topologies.

> Designing, implementation and Maintenance of LAN workgroups comprising

of different operating systems (Windows 98,windows XP, Windows

2000,windows2003,windows2008 & windows 2012)

> Designing, implementation and Maintenance of LAN using Client-server

architecture comprising of different operating systems (Windows98,

Windows XP, Windows 2000, Windows 2003 Win 2008, & windows 2012)

> Establishing and sharing Internet Connection within the network using

Dial-up, cable net, broadband, ISDN facilities

> Installing, configuring and maintaining the windows 2000,2003, 2008 &

2012 domains.

> Creating and managing both local & Active directory user's accounts

and assign permissions, security settings & group polices in windows

2000/2003 server

> Installation and Configuration of DNS, DHCP, ADS and security

management of windows 2000, 2003, 2008 & 2102 servers.

> Perform Routine Backups and restore the server back to normalcy in

case of any Disaster.

> Installing, Configuring, Maintenance and troubleshooting local Printer

& Network Printers.

> Configuration & Administration of Active Directory services & Group

Policies.

> Addressing queries regarding the Information System / Software &

extending on-site support to the clients including maintenance of

hardware / software.

> Supervising the maintenance, coordination of hardware

and troubleshooting.

> Reducing repeat complaints in same segment and improving the

program.

Networking

Cisco Routers, Cisco Switches.

Routers: CISCO (2500/2600/2501/2503 Series),

Switches: CISCO L2 (1900/2950/2960).

Network Hardware : Cisco Routers & Switches.

Routing Protocols : RIP, EIGRP and OSPF,BGP

Security :VPN, L2TP, PPTP, WLAN, VLAN,VTP,RSTP,HSRP,DMVPN etc

TROUBLE SHOOTING

> Diagnose & Interpret Various BIOS messages.

> Diagnose & troubleshoot Hardware related Issues.

> Recover & Restore PC from Virus attacks (Rescue Disks) & ensure its

smooth Working.

> Diagnosing & Trouble Shooting Desktop Peripheral related Issues

Network Management

> Monitoring and troubleshooting the network problems for internet /

intranet.

> Providing the solutions to setup an effective n/w setup at customer

end meeting as per customer requirement without compromising with the

service level.

> Managing network security, installing networks and maintaining network

infrastructure for maximum uptime and high customer satisfaction.

.

Customer Relationship Management

> Managing customer centric operations & ensuring high level of customer

satisfaction by achieving delivery & service quality norms.

> Attending to clients (individuals/ corporate clients) concerns &

complaints and undertaking steps for effectively resolving them.

PC HARDWARE

> Assembling, Disassembling & up gradation of Desktops.

> Installation & configuration of various IDE & SCSI Devices

> Installation of operating systems (Windows 98, Windows Xp

Professional, Windows 2000,Windows 2003,windows2008,windows 2012

Server & Linux).

> Installation of Device Drivers, Service Packs & Patches.

> Installation & Configuration of Desktop Peripherals (Printers,

Scanner, Modem, Web cam, All-in-one Devices, Wireless infrared devices

etc)

> Installation & Configuration of Software Packages (Microsoft packages,

Adobe packages, Oracle, JAVA, C, C++, Utilities. Etc)

> Installation & Configuration of Antivirus Packages.

> Ghosting the desktops from network (Symantec Ghost).

Certifications

. Microsoft Certified System Engineer (MCSE)

. Cisco Certified Network Associate (CCNA).

Strengths

Self-confidence, creative & hard working.

Personal Details

Husband's Name : P.Murali Krishna

Date of Birth : 28th July 1981

Gender : Female

Marital Status : Married

Nationality : Indian

Linguistic Ability : English, Telugu & Hindi.

Hobbies : Exploring knowledge in

different Faculties.

Permanent Address : 3-2-731 & 732, Chappal Bazar,

Kachiguda,

Hyerabad-500027, A.P, India.

Passport Number : J9834064

Date:4-4-15

Place: Hyderabad.

Smitha Patkur

[pic]

Contact this candidate