Summary:

. *+ years of Experience in Software Testing, Development and Quality

Assurance of various Web and Client-Server applications using tools

like LoadRunner 9.10/11/11.50, QTP 9.0/10.0/11.0, Quality Center

9.2/11.0, TestDirector 8.0 and Manual testing.

. Experience in working with different STLC models like Waterfall, Agile

Methodology, V Model and Spiral.

. Experienced in writing automated Test scripts, designing Test

procedures and Test cases.

. Extensive experience in Functional Testing, Unit Testing, Integration

Testing, Regression Testing, GUI Testing, Back-end Testing using SQL,

Browser Compatibility Testing, Black Box Testing, System Testing and

Build Verification Testing.

. Proficient experience in Manual and Automated Testing of GUI and

functional aspects of the Client-Server and Web based Applications on

multiple levels of SDLC.

. Up to 2 years of experience in Developing automation Scripts in Quick

Test Pro (QTP) to automate smoke and regression testing. Automate test

data load for every build cycle.

. Experience in working with Regression, Automation & Validation Testing

. Convert manual test scripts to automated test scripts using Quick Test

Professional (QTP).

. Create modular framework in QTP to be reused across multiple

functionalities.

. Develop automated scripts using QTP for GUI, Functional, Regression

and Back-end testing by writing user defined functions and inserting

applicable checkpoints.

. Fetch the data from SQL Server using QTP and validate the results with

GUI and input data sheet.

. Expertise in performance testing various web-based and multi-tier

distributed applications using LoadRunner.

. Experience in load and performance modeling in order to simulate

realistic production usage.

. Experience in identifying Scalability, Load Balancing and Failover

issues.

. Experience in performance testing various hardware architectures.

. Experienced in Database Applications of RDBMS in Oracle 8i/9i, Sybase

and SQL Server.

. Versatile team player with good communication and problem solving

skills with all management levels.

Education

Masters in Computer Applications - IIBM (India)

Technical Skills:

Testing Tools: HP QuickTest Pro / UFT (Unified Functional

Testing)

Load Testing: HP LoadRunner

Bug Tracking: Bugzilla, Mantis and Jira

Test Management: Test Manager, HP QC/ALM, TestLog

Image/Video Screen Capture: Snagit and Qsnap

Operating System: MS-DOS, UNIX, Windows 98/XP/NT

Languages: Java, SQL, Visual Basic,

C, C++, HTML, XML and JavaScript

MS Office Suite: Word, Excel, PowerPoint, Project, Visio

Databases: MS SQL Server and Oracle 11g

Professional Experience:

Client: United States Department of Agriculture (USDA), DC

Jul 14 - Till Date The United States Department of

Agriculture (USDA), also known as the Agriculture Department, is the U.S.

federal department responsible for developing and executing the

government's policy on farming, agriculture, forestry and food.

Role: Quality Analyst

Projects: a) Phytosanitary Certificate Issuance & Tracking System (PCIT)

PCIT system tracks the inspection of agricultural products and certifies

compliance with plant health standards of importing countries. This

capability provides APHIS better security, reporting functions, and

monitoring capabilities for exported commodities.

b) Veterinary Export Health Certification System (VEHCS)

VEHCS system facilitates creation and endorsement of animal health

certificates for export. It helps APHIS to certify compliance with

importing countries requirements, and to automate tracking and reporting of

exported live animals.

Responsibilities:

. Review and analyze the Requirements documents, Design documents, Data

design/flow, Data mapping documents and used test cases.

. Participated in requirements, Design and functional specification

reviews meetings.

. Developed and maintained Functional, Integration, Security and UAT

Test plans.

. Developed and maintained Positive, Negative and Boundary condition

Test Scenarios, Test cases and Test data for Functional, Integration

and Security Testing.

. Developed and maintained Traceability between requirements and test

cases to ensure that testability requirements are met.

. Worked in Agile environment using the Sprint frame work to test the

application delivered in iterations.

. Involved in Mobile Computing testing with Windows OS, iPhone, iPad and

Android Essentials including cross-browser testing.

. Perform mobile testing on various mobile devices.

. Involved in preparing Test Plan and Test Cases based on business

requirements.

. Performed browser compatibility and configuration testing on various

operating systems such as Android OS, and IOS etc.

. Used Web Control Panel & Dynamic Service deployments to create virtual

services and automate the server's responses for many SOAP based

services.

. Tested and coordinated mobile applications in both Native and Web

environments and validated the mobile application functionality on

physical smart phone hardware devices.

. Responsible for conducting QA entrance and exit criteria meetings with

project stake holders.

. Create requirements and Test matrix in ALM (Quality Center).

. Develop test cases using standard test case template in Excel sheet

and upload in ALM (Quality Center).

. Identified and created test data to perform positive, negative and

boundary validation testing.

. Reviewed and maintained and submitted test deliverables such as Test

Plans and Test Cases to client for review.

. Updated, and resubmitted the deliverables based on scope changes or

comments received from client.

. Document software defects in defect tracking system Quality Center and

keep defects up to date.

. Wrote and executed SQL queries to perform the backend data validation

using SQL developer, SQL server management studio.

. Facilitated and derived Defect triage meeting and discussed the

defects accordingly.

. Prepared test progress and defect report and communicated to

management.

. Prepared and maintained the release and cycles to keep track of code

movement and testing using Quality Center.

. Prepared test progress and defect report and communicate to the

management

. Facilitated defect review meetings and improved existing defect

management process, driven team to work in faster manner by reporting

defects status.

Environment: ALM 11.0, SQL Developer, Web Client, JIRA 4.0, SQL,

Webservices, SOAP UI 4.5, HTML, XML, API Testing, .Net, JAVA, J2EE,

SharePoint, Oracle, DB2.

Client: UnitedHealth Group, Minnetonka, MN

Feb 12 - Jul 14

UnitedHealth Group Inc. is a diversified managed health care company

headquartered in Minnetonka, Minnesota, U.S. It is No.14 on Fortune

magazine's top 500 companies in the United States. UnitedHealth Group

offers a spectrum of products and services through two operating

businesses: UnitedHealthcare and Optum. Through its family of subsidiaries

and divisions, UnitedHealth Group serves approximately 70 million

individuals nationwide.

Role: QA Engineer

Projects:

a) Optum Intelligent EDI is a web-based health-care tool that also enables

hospitals to quickly and accurately determine eligibility from

participating payers, including details about the patient's primary care

provider, copay and deductible. It improves staff efficiency by retrieving

information within seconds.

b) Strategic Exchange project was conceived to provide individual employers

with the ability to offer a wide array of health insurance plans from

multiple carriers and to allow their employees to shop for a plan that best

fits their needs. The exchange is architected in multiple layers, a

database layer, a dAPI (data API) layer, hAPI (health API) layer and a User

Interface layer.

Responsibilities:

. Performed load tests on Load balancing environment.

. Used HP Diagnostics to Identify critical bottlenecks in pre-production

or production regions.

. Maintained an exclusive Load Test Database instance dedicated to Load

Testing activity.

. Responsible for generating and publishing Load Test Results and

publishing the results on the internal portal.

. Responsible for performing High Availability testing.

. Responsible for coordinating the new Transports to the Performance

testing environments.

. Responsible for Scheduling/Kicking off the Load tests via HP

Performance Center/Controller involving a variety of Load combination

scenarios.

. Tested a variety of SOA Web Services using Load Runner Web Service

protocol and Custom scripting.

. Drilled down the problematic pages in Analysis to find out where the

performance degradation is has been occurring.

. Analyzed the various performance metrics involved in the test run like

Web resources, Windows resources(Via Site Scope), .NET Counters,

Oracle Counters etc.

. Pinpointed the bottlenecks present in different layers of the

Application and Identified Memory Leak in the App and made

recommendations to overcome the same.

. Performed a cross of the Load Runner results between iterative

baseline tests.

. Involved in the Management of the Win Runner scripts, Load Runner

scripts and Requirements and the bug database using HP Quality Center.

. Involved in creating Templates for various monitors in HP Site Scope.

Environment: HP Load Runner 8.1, HP Quality Center 10, HP Performance

Center 9.5, HP Site Scope, HP Service Test, SAP BI, F&R, BW Portal, MM, SD,

XML, SAP GUI, SOAP UI, Java J2EE, HP BAC, SOAP UI, SOA, Web Services, Web

Services, Oracle 10G, SQL Server 2008, Unix, Windows XP/Vista.

Client: National Western Life Insurance Company, Austin, TX

Jun 11 - Feb 12

Role: QA Engineer

Project: The Application is a client-server application that allows

interaction between the company and various contractors. All the open

claims made by the customers are entered into the databases that are

related to property or autos that could be reviewed by the contractors.

They can submit their estimations there for the claims that can be reviewed

by the company officials.

Responsibilities:

. Experience in Agile Based development.

. Provide best practices in testing methodologies and test execution

. Executed regression, integration and system test plans

. Responsible for creating test plans, executing, tracking and

documenting test cases.

. Defined Positive and Negative Test Scenarios for the requirements

. Interacted extensively with the users to be in line with their

changing requirements/process.

. Created, enhanced and debugged automated Test Scripts using QTP

. Developed Functions and Subroutines in VBScript to simplify QTP

scripts

. Executed test scripts using QTP for Regression testing.

. Involved in developing the test Automation standards for QTP

. Performed Data Driven, Regression, Functionality and User Acceptance

testing

. Tracked Requirement Coverage linking Requirements-Tests-Defects

. Executed Scripts through Quality Center and identified defects

. Designed and Executed detail-oriented tests, analyze results and

generate defects

. Tested the Change Requests to validate the changes made in production

environment.

. Performed Conversions testing using SQL queries

. Involved in debugging unit testing using JUnit

. Used CVS for version control of the application

. Develop High Level Test Plan from Functional Specifications, Test

Methodology and Strategy, Allocate Test Resources.

. Used Test Director for preparing the test plans and manual test

scripts.

. Coordinated with the development team and testing team for defect

analysis

Environment: Java, JSP, Oracle, and Windows 2000, Quality Center, QuickTest

Professional.

Client: IBM, Bangalore, India

Sep 09 - Jun 11

Role: QA Analyst

Project: a) Tested Integrated Ticketing System which is a single and

unified system of records and had a cross vendor platform which the clients

could also access at any given time. This application had built in

automation of a number of tasks for various support teams involved at each

stage.

b) Performed testing on a loan processing application for Axis Bank where

we route loans to different locations and test that all the loans are been

processed. Also to make sure that loans are getting processed according to

their priorities. Another part of application is that we test loan quality

means if any of the documentation is missing in the loan we will create a

defect against the loan.

Responsibilities

. Responsible for Client View and Support View System Testing and

regression testing.

. Participated in testing, configuration control activities and other

interaction with fellow testers, developers and management.

. Responsible for creating, enhancing, executing test cases and tracking

defects using TestDirector.

. Preparing test data and executing test cases as per functional

specifications.

. Worked closely with Software Developers to isolate, track and

troubleshoot defects.

. Participating in weekly project status meetings, defect review and

updating the testing progress.

. Identifying ideal tests to automate, creating and maintaining both

automated and manual tests, and applied techniques that insure

maintainable test assets.

. Creating and executing robust automated test scripts, data driven test

scripts using QTP for Campaigns, Contact, Accounts, subscriptions and

developed Functions.

. Verifying Data transfer between UI and Database using QTP database

check points.

Environment: Java, JSP, Oracle, and Windows 2000, Quality Center (Test

Director), QuickTest Professional.

Client: Ocwen Financial Solutions, Bangalore, India.

Aug 08 - Sep 09

Role: QA Analyst

Project: a) Online Banking & Mortgage System: This Project was designed for

registered account holders to access multiple accounts online. Account

holders were allowed cross-reference all accounts in the same place. It

contains Online Bill payment module, Credit Card payments module, which

allows making the online payments. The mortgage system verifies customer

information and performed credit checks and works with the statistics to

give an accurate estimate of taxes, finance amount, payment schedule,

principal, insurance and interest.

b) This software was a robust Multiple Investments Solution software (MIS)

that performs effective and efficient calculations for assessment of all

the currently available investment schemes. This software was developed for

the Insurance Industry and Investment consultants.

Responsibilities:

. Analyzed the business requirements and develop the test strategy and

test plan.

. Created an Automation Object Model for automating Test Management

. Created FileSystem Objects to read, write and save data in flat files

. Allocated test prep and test execution to resources to meet schedule

. Developed Functions and Subroutines in VBScript to simplify QTP

scripts

. Identified which tests need to be automated and which to be tested

manually

. Developed a Test Tracker in Excel to report test metrics and schedule

slippage

. Review, Prioritize and Assign defects as associated to their solution

groups.

. Worked with teams to ensure that test environments are up and running;

and needed data, config and code are in place as well as manage any

data updates.

. Used XML files from data driven testing.

. Test Planning and Estimating: Determining weekly targets and high

level schedule as well as planning for the next phases of testing

including tasks to be completed.

. Resolved performance issues using Load Runner analysis.

Environment: Java, JSP, Oracle, and Windows 2000, Quality Center.

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