TAT IANA PO LIAK O VA

702-***-****; acpxod@r.postjobfree.com

LinkedIn Profile: http://www.linkedin.com/profile/view?id=40226907&trk=tab_pro

Key Data:

Nevada Gaming License, Alcohol Awareness Card

Fluent in English, French, and Russian

Technology & Systems:

Office:

o Microsoft Office to include PowerPoint, Excel and Access

ATI/Oasis 360; Ballys Casino Marketplace System; Ballys BI

Customer Management:

o Microsoft Dynamics CRM

DB and Analysis:

o Microsoft SQL Management Studio, Crystal Reports, SPSS, Bis2

Property Management, Inventory & Cost Control

o AS-400, LMS, MMS

Education:

1. University of Nevada Las Vegas

Masters of Science in Hotel Administration

Thesis: Hotel web sites and guests satisfaction: probabilistic analysis

2. Southern Utah University

Bachelor of Art in Interpersonal Communication Cedar City, Utah

Employment:

Local, Regional and Destination Markets

Golden Nugget Las Vegas & Laughlin 08/2013 to current

DB segmentation for revenue maximization

Revenue forecasting and profitability analysis

Marketing plan development

Advertising and print campaign efficiency

Programs and promotions development & efficiency analysis

Hotel Occupancy campaigns design and analysis

Casino Special Events and Tournaments planning and analysis

Players Reinvestment, VIP programs efficiency, Host Productivity analysis.

Cannery Casinos and Resorts - 09/2011 08/2013

1. DB Analysis Manager for the North Cannery Casino & Hotel

2. Direct Marketing Manager for Rampart Casino

Direct Marketing campaigns planning, marketing lists preparation

o Direct mail campaigns, e-mail blast, phone blasts.

Floor promotions design and implementation

o Casino Kiosks, Casino Drawings

Player Clubs assistance. Club Employees training

Customer disputes resolution and complaints investigations

Fitzgerald's Casino & Hotel - 06/2007 09/2011

3. Direct Marketing Manager

Offer design and development for Casino, Hotel and F&B;

Customer personal web sites (PURL) administration

Independent Agents relations and reporting to GCB

Outside Vendors selections and evaluation.

4. Analyst

Competition Analysis

Budgeting and forecasting for all departments (Casino, F&B, Hotel, G&A)

F&B Menu Engineering

Las Vegas Center for Academic Outreach 05/2007 08/2005

5. Research Specialist

Procedures compliance audit, statistical reports

Bank Society General 1995 -1999 (Moscow, Russian Federation)

6. Executive Coordinator

Support personnel supervision and coordination

Corporate relations

Events planning

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