NISHI SHARMA

***/*-*, ******* *********, Shalimar Garden,

Extn.-1, Sahibabad, Ghaziabad, UP-201005

Mobile : 882-***-****

Email : acpxmo@r.postjobfree.com

* ****** *********

To work for a growing organization that can offer exposure

SYNOPSIS

. Holds a total organizational experience of over 2 years.

. Proven ability to work in a team environment in collaboration with the

team.

. Possess exceptional team spirit helping in easy achievement of the

organizational & personal goals.

. Willing to work in a competitive working environment by accepting

challenges of the new technology.

. Excellent logical approach towards problem solving.

. An effective communicator with excellent relationship building &

interpersonal skills. Strong analytical, problem solving & organizational

abilities.

2 WORK EXPERIENCE

Aviva Life Insurance Co. Ltd. as Executive

Executive, Gurgaon, From May 2012 to June 2013

Responsibilities

. Responsible for generating sales.

. Generating relevant leads using Web marketing and Telemarketing.

. Achieving short term monthly and quarterly targets.

. Offering need based customer insurance solutions and resolving their

queries.

Aegis Limited as Senior Executive

Gurgaon, From February 2014 to January 2015

Responsibilities

. Developing workflow solutions to reduce the query resolution timing.

. Performing processes to increase the quality and productivity

standards of the processes.

. Resolving E-mail and telephone based customer queries for various

processes including Max Bupa and Airtel customer relationship

management processes.

3 ACADEMIC CREDENTIALS

. Currently pursuing MBA from IMT Ghaziabad with Specialization in

Operations.

2012 B.com (Programme) from University of Delhi from

P.G.D.A.V. College.

2009 12TH CBSE from Kendriya Vidyalaya JNU, New Delhi.

2006 10TH CBSE from Kendriya Vidyalaya JNU, New Delhi.

4 IT & SOFT-SKILLS

. Professional diploma in computer application and programming.

. Certificate in Accounting with Tally 9.0 version from F-TEC Malviya

Nagar.

5 PERSONAL DETAILS

Date of Birth: 18-September-1990

Marital Status: Married

Languages Known: English & Hindi

Nationality: Indian

6 ACKNOWLEDGEMENT

I hereby declare that all the information furnished above is true to the

best of my knowledge.

(Nishi

Sharma)

2

Contact this candidate