Andria Heard

Atlanta, GA.

770-***-****

EMAIL: acpxdy@r.postjobfree.com

** Highlights**

Professional, Seasoned, Inside Sales Account Executive/Account Manager.

No matter the Industry (due to lay-offs, phased out positions

& Department-shut downs) I have Consistently Excelled to the Top!

Proven Documented Successful Sales Track Record!

Experience

2014-Present

Toshiba Business Solutions

Sr. Lead Generation Specialist

Business Development of Enterprise Businesses, Large size businesses and Medium size businesses by

way of targeting Atlanta’s Top 100 Companies, Atlanta’s Top 100 Private Companies and all other

companies in the Atlanta Metro area to connect with C-Level Executives ( IT Directors, CFOs,

Procurement Directors, VP-Finance, General Managers, and Office Mangers) to inquiry about their :

Document Solutions, Security Solutions, Software Solutions and Digital Signage schedule appointments

for Sales consultants and Major Account Managers to go out to offer Toshiba’s product and/or services.

2012-2014

Accomplishments

Obtained Quota First Month

Market Source/Citi Health (Campaign Ended)

Sales Patient Financing Specialist

Canvass Dental Offices throughout the United States to offer Citi Financials patient financing program.

By way of Presentation and walking through power point Demo to show how the program integrates with

their Dentrix software; also assist office managers and/or Dentist with application process and completing

the new Dentrix user’s activation process.

2011 – 2012

Accomplishments

First month doubled quote expectations by hitting 208%

Auto Trader Classics (Entire Department Laid-Off)

Account Manager

Sold advertisement to small to large size businesses; including (Doctor’s Offices, Law Firms, Dentist

Offices & many other industries) into six print publications and onto two websites. Managed all accounts

sold by renewing and up selling.

2009-2011

Accomplishments

Finished first year at 192%

Yahoo certified

AT&T Advertising Solutions (Sold Business/Contractors Only)

Account Executive Roswell, GA

Canvass small to large size businesses to offer AT&T’s full- suite of advertising products; print, online,

Yahoo banners, search engine marketing, websites and mobile advertising. Managed a territory of new

accounts,, renewed accounts, up-sold accounts.

2005-2007 WW Grainger

Accomplishments

MVP (Top Salesperson)

APEX Award Winner

W.W. Grainger Alpharetta, GA

Account Manager

Managed 400 account territory built customer relationships from initial contact and quickly generated

four to five key contacts within each account presented the Grainger value proposition to each customer

by phone.

Use Dimensions of Professional Selling (DPS) skills to understand customer needs and develop

Cost effective solutions which will increase customer spend, loyalty and retention.

Aggressively follow up on leads to convert to sales revenue.

Sales Planning

Develop sales plans that effectively market Grainger's value proposition to customers in their account

package to drive sales growth and gross profit.

Assess customer's needs and sales potential to maintain focus as a target account or to transition to

appropriate function (e.g. direct marketing or Account Manager).

Utilize supplier training or materials to increase product knowledge and industry knowledge.

Strong use of sales skills; to understand customer needs and how the Grainger value proposition, fits into

those needs.

Implement and administer national sales promotions to drive revenue with customers in conjunction with

the Marketing Department.

Sales Administration

Document sales calls and customer interaction.

Utilize standard pipeline reporting tools and methods.

Ensure customer satisfaction through quality monitoring and perfect order measurements.

2001-2005

Accomplishments

Third month doubled quota expectation

Closed largest Property Management Company in the history of the company

HPCI Norcross, GA

Account Executive (Property Online Advertising)

Contacting property management companies where we do not have a current print publication to offer

online advertising.

Cold calling

Updating ACT Database

Prepared daily and monthly call reports.

1999-2000

Accomplishments

Achieved salesperson of the quarter three times

TMP Worldwide Atlanta, GA (Entire Department laid-Off)

Account Executive (Medical Web-application)

Canvassing hospitals, HMO's and other health care entities to sale newly developed Internet subscription

product that p-provides data on physician board certification.

Territory management of a 17 state territory using Goldmine 4.0 client contact management system.

Attendance at trade shows functions, telephone prospecting, following-up forecasting, presentation of

contracts and closing through one to six month sales cycles.

Maintenance of existing accounts by providing technical support

Strong negotiating tools.

1998-1999

Accomplishments

Recipient of the Fast Start Representative Award

Page-mart Wireless Norcross, GA (Branch Closed)

Account Executive (Wireless Communications)

Acquisition of new accounts, targeting small businesses and corporate accounts in the Southeast Region.

Completed needs analysis with each potential prospect and generated a proposal, while offering solutions

for the prospects needs and or wants.

Utilized strong negotiating tools, performed contract administration, data entry as well as payment

invoicing (incoming and outgoing).

Prepared monthly commission reports.

1992-1998

Accomplishments

Five times Executive Club winner, maintaining 195% sales plan for six years.

Completed MCI Mentor program, recipient of various awards for sales and quality performance.

MCI Mass MKT Atlanta, GA

Accounts Solutions Representative

Acquisition of new MCI long distance business by telephone targeting of small business clients, spending

$3,000 to $5,0000 monthly.

Called leads provided by computerized auto-dialer system; Installation and servicing of all new accounts

that were sold.

Education

Western Iowa Tech Community College Sioux City, IA

Rental Equipment Management- Received Diploma

Skills MS Windows

MS Word

MS Excel

MS Outlook

Goldmine 4.0

ACT I & II

WinFax Pro

Sales Negotiation Skills

Data Entry

Typing (50wpm)

SalesForce.com

SAP

GoToMeeting

Webniars

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