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Customer Service Sales

Location:
Arlington, VA
Posted:
May 29, 2015

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Resume:

david Medina

**** ********* **. ******, ** ****9

562-***-**** acpx5v@r.postjobfree.com

objective

Seeking a position where there is room for growth and which will require me to utilize my skills, abilities and experience to become part of a team for the improvement of operations and the overall well-being of the company.

Experience

Conquest Technical Staffing May 2015 - Present

Staffing Recruiter

§ Review applicants to evaluate if they meet the position requirements

§ Conduct prescreening interviews

§ Determine applicant qualifications by interviewing applicants; analyzing responses; comparing qualifications to job requirements

§ Perform reference and background checks for potential employees

§ Assist in writing and forwarding rejection letters

§ Study organization plans and objectives; meet with managers to discuss needs

§ Determine applicant requirements by reviewing job description and job qualifications

§ Attract applicants by placing job advertisements; contacting recruiters, using newsgroups and job sites

§ Evaluate applicants by discussing job requirements and applicant qualifications with managers; interviewing applicants on consistent set of qualifications

§ Manages new employee relocation by determining new employee requirements; negotiating with movers; arranging temporary housing; providing community introductions

Nakamoto Chou LLP October 2014 – May 2015

Mail Room Clerk/Front Desk Administrator

§ Handle multiple large scale copy projects

§ Handle daily operations for outbound mail process

§ Scan, email and distribution of time sensitive legal documents

§ Save and organize documents according to file type and applicant account

§ Ensure punctual delivery of outbound mail to the Post Office

§ Cover front-desk when needed

§ Answer multiple phone lines and direct to correct exention

§ Record customers information

Platinum Parking Management March 2014 - Present

Valet Parking Attendant

§ Greet arriving and departing guests

§ Opens passenger door(s) and offer assistance

§ Provide claim ticket and instruct guests on how to reclaim vehicle

§ Park guest vehicles in specified areas in a safe and efficient manner

§ Retrieve customer vehicles from specified areas in a safe and efficient manner

§ Provide travel directions and information on property events and promotions

§ Collaborates with other Valet Attendants to ensure all guests are welcomed and greeted in a prompt and personalized manner

United Recovery Group November 2013 – December 2014

Team Lead/Collections Agent

§ Inbound and outbound calling

§ Inform clients of overdue accounts and amount currently owed

§ Collect payments and negotiate payment plans

§ Utilizize computer systems to handle skip tracing

§ Ensure all customer information is correct, including phone numbers and addresses

§ Organize list according to severity of delinquency

§ Obtaining card information and process payments

§ De-escalating high stress conversations

§ Maintain professional relationships with various businesses

True Vision March 2013 – January 2014

Sales Representative

§ Communicate and develop rapport with customers. Evaluate customer's existing and potential product needs and make recommendations

§ Display competitive knowledge of features, benefits, product differences and pricing

§ Increase customers understanding of products and pricing models as well as competitive advantage over other service providers

§ Meet and exceed sales goals as established

§ Independently establish and organize daily sales activities

§ Implement effective sales closing techniques to ensure product installation goal is achieved

§ Possess impeccable communication, organizational, and people skills, as well as strong customer service skills

§ Illustrates strong technical capability such as computer knowledge and databases

Captek Softgel International Inc. May 2012 – September 2013

Machine Operator

§ Thorough understanding of capsule production process

Complete FDA batch records accurately for running products

Set up for production

Adequate knowledge of basic tool use

Disassembling for cleaning

Work with various sanitizing products

Obtained knowledge to avoid cross contamination

Assured fill material was correct viscosity and temperature

Worked with different types of gelatin used for making capsules

Sufficient knowledge in FDA Cleanliness standards

Worked with multiple raw materials

Differentiated groups of same raw materials by lot number and product number

Used several different types of scales to weigh materials to exact measurements

Compounding raw materials and oils into variety of health supplements

Conoco Phillips October 2011 – May 2012

Cashier

§ Maintain cash register

Opening and closing money drawer accurately

Cash deposits into safe

Manage great customer service for each customer

Maintaining a clean organized environment

Shipment Receiving: Store products and fuel

Stocking shelves

§ Inventory control

Simply Salad March 2011 – September 2011

Server

Food preparation and quality control

Daily Prepping of all vegetables and meats

Seasoning meats and various items for the grill

Grilling Vegetables and meats

Adequate knife handling skills

Cutting, coring and peeling various vegetables

Memorization of complex menus

Hand tossed and chopped salads

Worked with patented double blade, double handled knives

Large catering orders for various events

High volume calls; take orders over the phone

Shipment Receiving

Rotating Stock

Sales Representative

§ Communicate and develop rapport with customers. Evaluate customer's existing and potential product needs and make recommendations

§ Display competitive knowledge of features, benefits, product differences and pricing

§ Increase customers understanding of products and pricing models as well as competitive advantage over other service providers

§ Meet and exceed sales goals as established

§ Independently establish and organize daily sales activities

§ Implement effective sales closing techniques to ensure product installation goal is achieved

§ Possess impeccable communication, organizational, and people skills, as well as strong customer service skills

§ Illustrates strong technical capability such as computer knowledge and databases

Captek Softgel International Inc. May 2012 – September 2013

Machine Operator

§ Thorough understanding of capsule production process

Complete FDA batch records accurately for running products

Set up for production

Adequate knowledge of basic tool use

Disassembling for cleaning

Work with various sanitizing products

Obtained knowledge to avoid cross contamination

Assured fill material was correct viscosity and temperature

Worked with different types of gelatin used for making capsules

Sufficient knowledge in FDA Cleanliness standards

Worked with multiple raw materials

Differentiated groups of same raw materials by lot number and product number

Used several different types of scales to weigh materials to exact measurements

Compounding raw materials and oils into variety of health supplements

Conoco Phillips October 2011 – May 2012

Cashier

§ Maintain cash register

Opening and closing money drawer accurately

Cash deposits into safe

Manage great customer service for each customer

Maintaining a clean organized environment

Shipment Receiving: Store products and fuel

Stocking shelves

§ Inventory control

Simply Salad March 2011 – September 2011

Server

Food preparation and quality control

Daily Prepping of all vegetables and meats

Seasoning meats and various items for the grill

Grilling Vegetables and meats

Adequate knife handling skills

Cutting, coring and peeling various vegetables

Memorization of complex menus

Hand tossed and chopped salads

Worked with patented double blade, double handled knives

Large catering orders for various events

High volume calls; take orders over the phone

Shipment Receiving

Rotating Stock

Maintaining a clean organized environment

Shipment Receiving: Store products and fuel

Stocking shelves

§ Inventory control

Simply Salad March 2011 – September 2011

Server

Food preparation and quality control

Daily Prepping of all vegetables and meats

Seasoning meats and various items for the grill

Grilling Vegetables and meats

Adequate knife handling skills

Cutting, coring and peeling various vegetables

Memorization of complex menus

Hand tossed and chopped salads

Worked with patented double blade, double handled knives

Large catering orders for various events

High volume calls; take orders over the phone

Shipment Receiving

Rotating Stock

Forever 21 February 2010 – March 2011

Sales Associate

§ Cashier

§ Opening and closing money drawer accurately

§ Customer Service

§ Item lookups by product number

§ Finding correct sizing

§ Obtaining Items from back stock for customers

§ Sales Floor Associate

§ Experienced with changing floor sets

§ Establish customer relationships

§ Product promotion

§ Sales and Event Promotion

§ Pushing Sales by building outfits

§ Stockroom Duties

§ Shipment receiving

§ Tagging and censoring items

In-N-Out December 2007 – May 2009

Level 3 Associate

Manage cash register

Opening and closing Money drawer accurately

Ensuring the best customer service

Establishing customer relationships

Extensive Order Taking with extreme attention to detail

Drive through handout window with a focus on organization and speed.

Dining/Back room cleaning and stocking

Maintaining drink station as well as napkin/ketchup dispenser

Rotating and maintaining fresh meat and produce stock

Placed all waste in a trash compactor

Peeling potatoes/Manage potato fryer

Slicing onions and tomatoes

In-N-Out December 2007 – May 2009

Level 3 Associate

Manage cash register

Opening and closing Money drawer accurately

Ensuring the best customer service

Establishing customer relationships

Extensive Order Taking with extreme attention to detail

Drive through handout window with a focus on organization and speed.

Dining/Back room cleaning and stocking

Maintaining drink station as well as napkin/ketchup dispenser

Rotating and maintaining fresh meat and produce stock

Placed all waste in a trash compactor

Peeling potatoes/Manage potato fryer

Slicing onions and tomatoes

Education

East Los Angeles College 2010-2012

Frontier High School Class of 2008



Contact this candidate