TISHA CIUFFO

**** ***** **** • Turlock, CA *****

209-***-****

acpx45@r.postjobfree.com

PROFESSIONAL PROFILE

Customer service oriented professional, backed by 6+ years of cross-functional healthcare industry experience.

Provides timely and accurate data to ensure reimbursement for patient services. Follows policies, procedures

and guidelines to assure consistent quality. Maintains and ensures patient privacy and confidentiality.

Understands the patient treatment process.

Attention to detail and organizational skills essential in generating revenue for the medical practice.

Remains flexible to meet the needs of the department.

Actively participates as a member of a team to move toward the completion of goals.

Experienced with Microsoft Word and Excel; Type 29 WPM.

KEY QUALIFICATIONS

Medical Billing Medical Office Medical Administrative Patient Registration

Insurance Verification Medical Basics and Healthcare Claim Cycle Medical Charts Medical Terminology

Introduction to CPT Introduction to ICD-9 Coding Greenway PrimeSUITE EHR/EMR

Managed Care (HMO, PPO, POS) Government Payers Third Party Payers

CMS 1500 Claim Forms Superbills Medicare Medicaid

HIPAA Compliance Reimbursement Systems Basic Anatomy and Physiology Healthcare Settings

Computer Systems and Software Applications for the Medical Office

Healthcare Payers Records Management for the Billing Specialist Medical Practice Management Systems

EDUCATION

Ultimate Medical Academy

Medical Office and Billing Specialist, 04/2015 (GPA 3.60)

Comprehensive training included:

Prepare and submit claims to various insurance companies electronically and by paper.

Maintain medical charts and electronic medical records (EMR/EHR) systems.

Perform collections; correct and resubmit claims.

Schedule and confirm appointments in assisted living facilities, doctor’s offices, health care clinics,

hospitals, and organizations that offer medical services.

Goodwill Industries, Modesto, CA – Office Technology, 04/2008

PROFESSIONAL EXPERIENCE

In Home Support Services, Turlock, CA 05/2007 – 06/2014

Home Health Aide (HHA)

Provided personal and homemaking services to patients.

Performed light housekeeping duties, prepared snacks and meals, and ran errands.

Assisted with activities of daily living such as mobility, dressing, and personal hygiene assistance.

Administered prescribed oral medications, checked vital signs, and changed dressings.

ADDITIONAL EXPERIENCE

Kentucky Fried Chicken, Lawton, OK – Cashier / Customer Service Associate 2004 – 2004

McDonalds Restaurant, Holdrege, NE – Cashier / Customer Service Associate 2003 – 2003

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