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Customer Service Manager

Location:
Mill Valley, CA
Salary:
55,000.00 /year + incentives
Posted:
May 29, 2015

Contact this candidate

Resume:

[pic]*** Carlotta Circle #* ? Mill Valley, California 94941 ? 818-***-****

? acpx3u@r.postjobfree.com

William (Boon) Carras

Objective

ASE certified and I-CAR trained professional looking for full time

employment in the autobody field as an estimator, production manager,

or parts manager.

Summary

I have recently relocated from southern California to Mill Valley. I

have 30 years + experience in the autobody field.

Customer service and accounts receivable

Holmes Bodyshop Inc.

In top 1%

ASE certification

08-2007

Received certification on first exam.

Other Skills and Accomplishments

Mitchell estimating and management systems

Pathways estimating systems

Excellent communication and customer service skills

Production and parts management skills

Professional Experience

12-2007- 11-2008

B&B Autobody Inc. Contact: Mike Stuere ph#805-***-****

Thousand Oaks, Calif

Physical damage appraiser

Estimate and diagnose repairs to damaged vehicles. This would include

ordering parts, setting up sublet repairs, keeping owners informed of

repairs, and quality control. Working with Allstate, and Progressive

Insurance companies on their direct repair programs. Closely

communicating with Thousand Oaks Honda, and Rusnak BMW on their

referred customer repairs.

06-2006- 10-2008

Northranch Bodycraft Contact: Tom Sarac ph#805-***-****

Westlake Village Calif.,

Physical damage appraiser

Estimate and diagnose repairs to AAA and 21st Century Insurance direct

repair referred vehicles. Also repairs to other various owners

vehicles. Communicate repairs to owner either through e-mail or phone.

05-2005- 06-2006

Canoga Autobody Contact: Craig Dillman ph@818-***-****

Canoga Park California,

Physical damage appraiser

Estimate and diagnose repairs to AAA, and State Farm insurance direct

repair referred vehicles. Hand out work orders to painter and repair

personal. Log in their payroll slips bi-weekly. Communicate repairs to

owners.

05/200*-**-****

Holmes Bodyshop Inc. Contact Westlake Village location 805-***-****

Westlake Village, Canoga Park, and Santa Monica, Calif

Physical damage appraiser

Estimate and diagnose repair to AAA, 21st Century, and Allstate

Insurance direct repair referred vehicles.

5/2010 ---6/2013 G&C AUTOBODY

Patrick Allison

810 ANDERSON DR SAN RAFAEL CA. 94901 415-***-****

DAMAGE APPRAISER 1 YEAR DOING CSAA,PROGRESIVE & NATIONWIDE INS

MADE G&C ONLY PREMIEER CSAA SHOP IN MARIN. KEPT PROGRESSIVE A TIER ONE SHOP

SINCE ITS INSEPTION. KEPT NATIONWIDE IN UPPER TIER. .WAS #1 PROGRESSIVE

SHOP ALL OF N.CALIF. PROGRESSIVE SHOPS,(PARTS,SERVICE,AND ALL ASPECTS), FOR

2012. Changed from Progressive to Geico non drive 2013. Made all severity,

parts, and service numbers since beginning of year

1/2014---07/2014 Aliotos Garage

1835 Folsom St

San Francisco CA. 94103

415-***-****

Manager : Chris Diaz

Accepted better offer

08/28/2014 09/03/2014

G&C Autobody

810 Andersen dr

San Rafael CA 94901

415/455/8880

Contact : Shawn Crozat

Layed off

1

.

Professional and Community Memberships

Southern California Autobody Association

LeTip business networking group

Thousand Oaks Chamber of Congress

Personal Interests

Deep sea and freshwater fishing

Hiking and camping

All four major sports

Participant and fan of golf

References: Robert Brady ph# 661-***-****, Pat Sardella ph# 818-***-****,

Kyle Sabie Enterprise rep ph#805-***-****, Jeff Ayars ph# 818-***-****, Joe

McDonald ph#805-***-**** Diana Rippey AAA marin coordinator 707-***-****,

Kevin Kradowski 831-***-**** Marin Nationwide cordinator



Contact this candidate