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Manager General

Location:
Arlington Heights, IL
Posted:
May 27, 2015

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Resume:

Roosevelt Abron

acpwsu@r.postjobfree.com

*** ****** **. #***

Elk Grove Village. IL 60007

847-***-**** Home

847-***-**** Cell

Professional Summary:

With over 16 years in lean Management working from the production floor to management in a

real-world Lean applications setting, starting from the entry level position with vertical movement

to Production Manager, Process Trainer; General Manager. The exemplarily knowledge gained

over my tenure with production, along with a clear view and understanding from both ends of the

company’s spectrum from 5S, Kaizen Blitz, G.P. and EBITDA.

Objective: I am currently seeking a position where my valued training and experience will be

utilized, a career that utilizes my skills in my area of competence to assist in advancing a

business that offers a stable employment opportunity and anticipated professional growth.

Education and Training:

DePaul University- Chicago Illinois 04/1991

Major: Psychology

Minor: Philosophy

State of Illinois:

Type 10 Teaching Certification 07/1984

I-Car- Hoffman Estates Illinois:

I-Car Platinum Certification 01/2015

Dale Carnegie Leadership development-Downers Grove IL. 05/2012

CRPS Six Sigma Training Joliet IL. (Green belt) 03/2012

Sterling University: 05/2008

Lean Management training

Process management

Value Stream Mapping

Experience:

ABRA Autobody and Glass

General Manager- Crystal Lake IL. 08/2014-Present

• Implemented 5S, safety metrics and compliance

• Increased revenue by 15% in the last quarter

• Work with CCC, Nugen, Autadex Web-CMS

• Focus on Customer satisfaction

• Increase employee engagement

Sterling Autobody Centers/Service King Collision

General Manager- Rolling Meadows IL. 08/2012-07/2014

• Conducted Process Kaizen, 5S; DMAIC for Continuous Improvement

• Implemented in-house Lean Management training

• Instrumental with improving customer; employee relationships along with all insurance

providers

• Retained & implemented valuable knowledge in Lean/Six practices including Gemba,

Andon; (JIT) Just in Time Philosophies

Collision Revision- Niles IL. 01/2012-07/2012

• Increase business profits with inside/outside sales; marketing with direct repair insurance

agencies

• Increase profitability 110% in 6 months, increased morale and confidence within my team

and shareholders within the company

• Conducted Process Kaizen, 5S; DMAIC for Continuous Improvement

Sterling Auto body Centers (Subsidiary of Allstate- DRP/ USAA) 06/2001-07/2010

General Manager- Libertyville IL. 06/2009-07/2010

• Direct supervision of a staff of 25 employees (including 3 CSR’s & Office Manager)

• Implemented in-house Lean Management training on a weekly basis

• Instrumental with improving customer/store relationships along with all insurance providers

Sterling Autobody Centers

General Manager- Crystal Lake IL. 03/2008-02/2009

• Improved customer satisfaction from 8.8 to 10.0

• Raised P&L from 16% to 37%

• Increased EBITDA from 12% to 21%

Sterling Autobody Centers

Production Manager- Rolling Meadows IL. 03/2006-02/2008

• Reinforced Process Mastery/5S/Takt time/Heijunka

• Consistently produced over 4 Million dollars in sales

• Increased P&L by 1.25 Million dollars within the 2 year period

• Maintained a 9.7 customer satisfaction index and higher

• Conducted Process Mastery for General Managers, Regional Directors, Production

Managers across the country

• Trained members of Allstate’s (LDP) Leadership Development Program now employed

within Allstate Corporate

• Developed Lean processes with Sterling Corporate and a National equipment vendor

Sterling Autobody Centers

Automotive Detailer: Rolling Meadows & Lombard IL. 06/2001-02/2006

• Performed Lean processes throughout all locations

• Retained & implemented valuable knowledge in Lean/Six practices including Gemba,

Pareto, Andon; (JIT)- Just In Time Philosophies



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