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Customer Service Medical

Location:
Kearny, NJ
Posted:
May 27, 2015

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Resume:

Yesenia Ramos

** ***** ********

Red Bank, NJ 07701

acpwrv@r.postjobfree.com

732-***-****

Summary Seeking a challenging career where I can utilize my administrative, interpersonal and management

skills.

Experience 1999-Present Barnabas Health Oceanport, NJ

Billing Analyst of Patient Accounts

• Process all inpatient, outpatient, and recurring accounts to all payers by electronic

submission or hard copy, in an accurate, compliant, and timely manner.

• Verify that all insurance information received is correct, and that all required

documentation is attached.

• Review all reports associated with the billing and follow up of patient claims and daily

Xactimed edits.

• Process charge adjustments accordingly, and ensure that correct charges are on the accounts

prior to billing insurance company and patient.

1997-1999 Meridian Health Care System Neptune, NJ

Patient Account Analyst

• Primary and secondary billing of patient accounts electronically and by mail.

• Updated patient accounts.

• Analization of insurance statements for payments or denials.

• Process charge adjustments after complete medical record verification.

• Preparation of refunded accounts for patient or insurance company.

• High volume phone and customer service contact.

1997-1997 Prudential Healthcare Corp. Cranberry, NJ

AT&T/Lucent Medical Claims Examiner

• Efficient input and processing of all medical and hospital claims.

• Clientele follow-up

• Issue prompt payments to provider and hospital facilities.

Education 1990-1993 Monmouth University West Long Branch, NJ

• Education

Related Skills Bilingual (Spanish), type 40 wpm, knowledge of CPT and ICD9 codes, medical terminology,

Microsoft Word, Excel, data entry, Xactimed EDI system, Summit, Siemens (SMS) system,

excellent interpersonal skills, ability to work under pressure, independently, and adhere to

commitment.



Contact this candidate