RALPH D. NESBITT

*** ********* **., ********, ********** 92011

acpwpa@r.postjobfree.com

760-***-****

SUMMARY

System Administrator and Application Developer with twenty seven years experience on a broad range of platforms

and operating systems. Expert at taking either written or verbal description of problem and implementing an effective

solution. Strong ability to quickly understand new concepts or requirements and implement viable solutions in a very

short time frame. Extensive experience conducting classes on various computer topics.

TECHNICAL SKILLS

Windows XP, Windows 7, Windows 8

Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Project, Microsoft Visio

Microsoft Access, Microsoft SQL, Microsoft Visual Basic

Oracle RDBMS, Oracle SQL*Plus, Oracle PL/SQL, Oracle Application Express

SAP, SAP Net Weaver Data Warehouse

EDUCATION

B.S., Computer Science, University of New Mexico, Albuquerque, New Mexico

B.S., Mechanical Engineering, University of New Mexico, Albuquerque, New Mexico

PROFESSIONAL EXPERIENCE

Radisys, San Diego, CA 2005 - Present

Senior Quality Database Engineer

Responsible for the maintenance of Quality databases, data analysis, and Quality metrics reporting.

• Maintained and upgraded databases that collect and analyze data for Quality Trends, Factory Yields, Supplier

Quality, Defect Paretos, and Nonconformance data, to ensure compliance with company quality standards.

• Supported Quality Improvement and Warranty reduction team activities by providing detailed data analysis.

• Interface with and extract data from other company databases (ERP, PDM, etc.) to support Quality analysis

and reporting.

• Trained and supported users with inputting data and creating reports.

• Work with Director of Quality and Senior Manager of Corporate IT to assure interface with other company

systems, compliance with ISO requirements, and to plan for future features and storage requirements.

• Project Manager for upgrades to Operations department mission critical software. Managed and scheduled all

budget and contractor issues.

HSBC Automotive Finance Group, San Diego, CA 2000 - 2005

Senior Database Developer

As Senior Business Information Developer for Automotive Finance Group of Hong Kong Shanghai Banking Company

(HSBC) worked directly with business users to develop report requirements and establish department reporting

project objectives. Worked independently to create report applications using SQL and Microsoft Visual Basic.

• Developed program code and methods for automating report generation. Automation of report creation reduced

time spent each day creating and disseminating reports to end-users.

• Used Crystal Reports, Actuate, or electronic file format such as Excel or Word as end user requirements may

dictate to create professional accurate reports in a rapid fast paced environment.

• Accurately mapped and extracted data elements from multiple data sources including Oracle, SQL Server, DB2

and Sybase databases.

• Created supporting documentation of business requirements, functional flow diagrams and specifications to

facilitate maintenance of programming projects.

Sony Electronics, San Diego, CA 1998 - 1999

System Administrator

DBA for IBM DB2 database and Unix System Administrator for IBM AIX. System Administrator for IBM's Product

Manager PDM System. Other responsibilities include, but not limited to, installing PC Client, creating web pages,

creating reports, conducting classes on how to use Product Manager, and solving end user problems.

RALPH D. NESBITT

• Maintained Product Manager at 100% availability over a 1-1/2 year time period.

• Wrote scripts in Perl to load product data from manufacturing database to Sony's Product Manager System.

Saved Configuration Management Department six man months of data entry work.

• Created web site for Configuration Management Department, which gave all personnel in company access to

forms and procedures used in manufacturing process.

• Created Engineering Change Report using Crystal Reports. This Engineering Change Report greatly simplified

the process of retrieving and printing information related to Engineering Changes.

• Wrote new install script for Product Manager Client using Wise Installer, which simplified and reduced total time of

install.

Excalibur Technologies, Carlsbad, CA 1995 - 1997

Technical Support Engineer

Answered questions via telephone help-line for Excalibur's text retrieval and Internet products. Problem resolutions

included, but not limited to, initial installation and setup of products and calls to multiple C libraries included in product

APIs. Performed day to day maintenance of seven Unix Workstations.

• Consistently maintained one of the highest turnaround rates for customer calls.

• Maintained Product License Software and Oracle database, resulting in timely delivery of software product

licenses to new purchasers of software product.

• First technical support engineer in Technical Support Group to transition to new RetrievalWare products. This

helped company transition from old to new product line.

Motorola Ceramics Product Division, Albuquerque, New Mexico 1992 - 1995

System Administrator

Responsible for helping to maintain 15 Hewlett Packard 9000/700 Series Workstations connected via TCP/IP, running

HPUX-10 and HPVue. Installed new hardware and software on the network. Assisted users with day-to-day

problems.

• Installed and performed initial setup of fax software allowing end users to view and send faxes from their desktop.

• Wrote Korn Shell scripts to allow users of character terminals to use fax system.

• Developed training courses for HPVue and VI Editor. Trained 150 people over six-month period.

Reference Software, Albuquerque, New Mexico 1991 - 1992

Software Engineer

Designed and wrote applications in C, using the Macintosh Programmers ToolBox. Maintained and modified existing

code written in C and XVT Portability Toolkit.

• Design complex user interface for a Macintosh based grammar and style checker and implemented in C, using

the Macintosh Programmers ToolBox. Grammar and style checker was subsequently delivered to Microsoft on

time and within budget for use with French version of Microsoft Word.

Contractor for tenants of Kirtland AFB, Kirtland AFB, Albuquerque, NM 1986 – 1991

Software Engineer/Programmer/Analyst

Member of team writing simulations of algorithms for voice compression and speaker recognition projects on

Macintosh II Computer in C and the Macintosh Toolbox. Worked on large-scale discrete event simulation programs for

ground-based anti-satellite weapon systems on MicroVAX II in FORTRAN under VMS and Cray II Supercomputer.

Wrote simulation codes for detection and tracking of space vehicle re-entering the Earth’s atmosphere on MicroVAX II

in FORTRAN. Duties included answering questions via telephone help-line, writing user documentation, and teaching

introductory classes for Unix on Cray II Supercomputer.

• Key person for resolving questions related to NASTRAN and PATRAN finite element analysis software.

• Was assigned and completed code critical to project for generalized pattern recognition algorithms.

• Designed and wrote interactive application for specifying parameters of large deformable mirrors. This application

simplified process of specifying mirror parameters.

United States Navy 1981 – 1986

Lieutenant

Designated Naval Aviator, flying A-6E “Intruder” Aircraft. Received a Top Secret security clearance and honorable

discharge.

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