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Sales Customer Service

Location:
Atlanta, GA
Posted:
May 27, 2015

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Resume:

ROBERT J. MATIA Phone: 404-***-**** / acpwcb@r.postjobfree.com

**** **** ***** ****, ********, GA 30338

SOFTWARE SALES / BUSINESS DEVELOPMENT

Core Competencies:

Software Sales & Managed Services • New Account Identification & Penetration • Revenue Generation &

Bottom-Line Growth • Senior Executive Interaction • Consultative & Solutions Selling • Industry & Product

Research • Needs Assessment & Fulfillment • Client Service & Retention • Proven Ability to Manage Sales

Projects & Work As Part Of Cross-Functional Team

Skilled in uncovering opportunities and nurturing new and existing relationships to achieve sales success.

Conceptualize and execute strategies that generate quantifiable results for SMB’s and Fortune 1000

customers. Expertise in all phases of business development cycles, including prospecting and lead generation,

presentations, negotiations, closing and follow-up. Align sales processes with corporate vision for short and

long-term success; add value as an individual contributor or as part of a team to achieve buy-in on key

directives.

PROFESSIONAL EXPERIENCE

DISYS, LLC – (Account Executive) 04/2014 – Present Alpharetta, GA

Actively cultivated and managed new and existing accounts for a three state region including GA, SC &

TN for this global IT staffing and managed services company.

Developed relationships with key account hiring managers and hiring candidates while initiating

presentations, negotiations and proposals.

Tracked and organized, electronically, new and existing client information including contact information,

meetings, contract changes, concerns and new consulting requests.

Fulfilled customer service inquiries and resolved issues and concerns as they occurred.

Implemented peerless ‘hunter’ skills utilizing phone intensive prospect outreach, webinars and referrals.

Lead account executive in net new client generation for Q4 2014 and Q1 2015.

Equifax, Inc. – (Business Development Specialist) 09/2012 – 02/2014 Atlanta, GA

Actively cultivated and managed new and existing client relationships for this leader in the commercial

credit data industry.

Managed a $1.2 million book of business consisting of over 2500 U.S. and Canadian accounts in

Equifax’s commercial portfolio.

Charged with increasing revenue and sales growth, including upselling and cross-selling Equifax’s

commercial services and products (Marketing, Data Management, and Risk Projects).

Achieved 112% of quota in 2013.

Achieved the Equifax ‘Innovation Council’ award in Q1 2013 including a three day business/play

excursion at a resort.

P3, Inc. – (Consultant/Founder) 01/2010 – 09/2012 Atlanta, GA

3

P, Inc. is the de facto partner for independent software vendors in the business intelligence and analytics

sector, developing powerful, profitable go-to-market strategies that fill pipeline and drive revenue.

Combined strategic consulting with sales and marketing execution processes that delivered repeatable,

scalable results and qualified opportunities.

Identified and targeted C-level, VP and Director level contacts within the manufacturing, retail, finance

and media industries.

Delivered >180% across three key KPI’s: territory revenue, pipeline generation, and lead handoff for

each of two client organizations that contracted my services.

Identified, qualified, and delivered a lead generation opportunity with the CFO of a leading media

organization that resulted in a net new multi-million dollar contract (largest revenue deal in company

history).

Exalead, Inc. 12/2008 – 12/2009 San Francisco, CA (remote Atlanta office)

Exalead (Acquired by Dassault Systems) is a leading search-based application provider for businesses

utilizing advanced semantic technologies to bring structure, meaning and accessibility to previously unused

or under-used data.

HyperRoll, Inc. 09/2006 – 01/2008 San Francisco, CA (remote Atlanta office)

HyperRoll (Acquired by Oracle) is a leading provider of a Data Performance Management (DPM) suite, a

software solution that dramatically improves the performance of data warehouses.

ClarityMatters, Inc. 07/2004 – 05/2006 Atlanta, GA

ClarityMatters, (Acquired by Kronos) is a workforce analytics software solutions provider enabling

managers at all levels of an organization to make better workforce decisions that align with business goals.

Business Development Manager (for each of the 3 software firms listed above)

Responsible for new business development and management in the southeast region to increase

revenue and sales growth.

Responsible for all aspects of the business development cycle including new account identification,

prospecting and lead generation, attending industry events, presentations, negotiations and closing.

Collaborated with Business Development Managers, Directors of Marketing, VP of Sales, and Pre-

Sales Engineers to refine messaging and foster deals through the sales cycle.

Achieved a consistent level of success in the development of net, new business logos ranking in top

20% amongst peers.

Initiated regular follow-up contact as a means of customer service and to identify up-sell opportunities.

NIIT (USA), Inc. (Business Development Analyst) 03/2001 – 04/2004 Atlanta, GA

Responsible for supporting Business Development Managers primarily through outbound telesales and

cold-calling methods.

Collaborated with Business Development Managers and Pre-Sales Engineers to evaluate sales

objectives and develop target markets/verticals.

Initiated opportunities by targeting Directors, VP’s and C-level IT professionals of mid-tier and Fortune

1000 companies in the Financial, Transportation and Manufacturing verticals.

Lead Business Development Analyst each month and each year throughout my entire tenure at NIIT

(USA), Inc.

Exceeded quota each month of my employment by 80% – 100%.

COMPUTER SKILLS

High level of aptitude and knowledge in Microsoft Outlook and Microsoft Office suite of applications.

Well-versed and accustomed to multiple CRM systems including Salesforce.com, Microsoft Dynamics and

Siebel.

EDUCATION

Georgia State University, Bachelor of Business Administration in Marketing.



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