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Customer Service Special Education

Location:
Toccoa, GA
Posted:
May 27, 2015

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Resume:

Jennifer S. Harbert

*** ******** ****** . ******, **. 30577 . 706-***-****

acpwbj@r.postjobfree.com

Objective:

To obtain a challenging position in social services, with

disadvantaged/mentally challenged people, detention center services,

rehabilitation services, sales consultant, special education services,

human resource services, community services, sales services, security

services, or any type of position in which I can be a contributing employee

utilizing my interpersonal skills, behavioral modification skills,

vocational career adviser/community-based-vocation program director

/teacher skills, and my communication and social knowledge to meet the

company goals and to assist/serve people. I am able to start work

immediately. I am willing to work any hours, any days, over time and/or

holidays

Education:

Piedmont College - Demorest, Ga.

. Bachelor of Arts Special Education, September 1997

Truett McConnell College - Cleveland, Ga.

. Associate in Arts, June 1995

. Associates in General Studies, June 1995

Skills:

. Special Education, Computer, Assistive Technology, Web,

Behavioral Modification/Transformation, Alternative School,

Human Resource, Sales, Vocational Career Advisement, Community-

Based Vocational Instruction, Develop Individual Education

Plans, Plan/Conduct meetings, Develop Summary of Performance

plans/Transition Plans, Classroom Management Skills (General

Education/Vocational Education/Alternative Classrooms). I also

have skills in the following areas in a detention center/jail:

Booking Inmates into and out of Detention center/jail, taking

property/logging property/storing property from inmates, running

the control booth, spending time on the floor/in pods with

inmates, logging in all visitors; church ministries, public

defenders, lawyers, probation officers, etc. Other areas that I

have skills in at a detention center/jail are: answering all

phone calls to give information concerning inmate charges,

visitation, bonds, release dates, charges, etc., serving food to

inmates, giving medication to inmates, taking money for inmates

from visitors/mail, set up and control visitation for inmates.

Housing inmates (strip searching, showering, dressing out,

placing in cell), conducting Cleaning in all cells/pod, pill

Call,

Cell searches/shake downs, running Watch Tower, running Central

Control, and escorting inmates (male & female) to and from

different areas inside the facility. Customer Service: Take

personal/phone/online orders for embroidery,

appliques/alterations, develop embroidery/applique designs on

computer for orders

Complete embroidery/applique orders, Customer Service: Make

tickets for finished orders/Deliver finished orders to

costumers, Cashier: Take cash, debit card, Credit card for

payment(s).

Software Knowledge:

Microsoft iep online, Excel.iep, Sims IEP, First Class, Dragon

Related Experience:

Stephens County Board of Education

Stephens County High School

Crossroads Alternative School, Toccoa, GA

Special Education Teacher July 1997 -

Retired June 2011

. Maintained regular/constructive communication with parents to

discuss student progress/weaknesses.

. Worked effectively with parents, staff, general public, and

community employers.

. Created effective/exciting activities by thinking outside the

box, very creative, and extremely resourceful and always

ready/Willing to take on new challenges.

. Increased student participation/self-awareness in appropriate

behavior with listening and role-play exercises to encourage

student interest and enjoyment.

. Modified and implemented educational curriculum for students

with range of learning styles, disabilities, strengths, and

weaknesses.

. Developed Individual Education Plans (IEP) for all advisees

. Planned and conducted Individual Education Plans (IEP) meetings.

. Developed and implemented strategies that permitted the students

to develop independent/daily-living skills, job skills,

interpersonal skills, time management skills, etc.

. Developed/implemented/managed/directed the community based

vocational instruction (CBVI)program that allowed students in my

classroom to work and obtain job in various community businesses

on a daily basis ) with many local community businesses to

develop/strengthen job skills that resulted in positive

outcomes.

. Advocated for all students with 14 years of excellent

evaluations with positive comments added to each.

. Active certified coach for Special Olympics.

Other Work Experience

Jackson County Sheriff's Office, Jefferson, Ga.

2014-2014

Detention Officer

. Housing inmates (strip searching, showering, dressing out,

placing in cell)

. Conducting Cleaning in all cells/pods

. Serving food to inmates

. Pill Call

. Cell searches/shake downs

. Watch tours

. Running Watch Tower

. Running Central Control

Franklin County Detention Center

Detention Officer

June 2012-May 2015

. Booking Inmates into Franklin County Detention center (4 hours)

. Taking property/logging property/storing property from inmates

. Running the control booth

. Spending time on the floor with inmates

. Logging in all visitors; church ministries, public defenders,

lawyers, probation officers, etc.

. Answering all phone calls to give information concerning inmate

charges, visitation, bonds,

. Release dates, charges, etc.

. Serving food to inmates

. Giving medication to inmates

. Taking money for inmates

. Visitation for inmates

Abby's Gifts, Alterations, Embroidery, & Applique

April 2104-Present

Part Time Associate

. Customer Service: Take personal/phone/online orders for embroidery,

appliques/alterations

. Develop designs on computer for orders

. Complete embroidery/applique orders

. Customer Service: Make tickets for finished orders/Deliver finished

orders to costumers

. Cashier: Take cash, debit card, Credit card for payment(s)

Activities and Achievements:

Piedmont College: Member of Kappa Delta PI Honor Society; Graduated Summa

cum Laude.

Truett McConnell College: President of Phi Theta Kappa Honor Society;

Graduated with honors;

Graduated Magna Cum Laude Certifications:

Ga. Teacher Certification:

T SP ED ADAPTED CURRICULUM (P-12) CONSULTATIVE [FLD805] 11/20/1997

10/06/2006 07/01/2007 06/30/2012

T SP ED GENERAL CURRICULUM (P-12) CONSULTATIVE [FLD798] 08/15/2005

10/06/2006 07/01/2007 06/30/2012

T SP ED LANGUAGE ARTS COGNITIVE LEVEL (P-5, 4-8, 6-12) [FLD932] 06/30/2009

07/01/2008 06/30/2012

T SP ED SOCIAL SCIENCE COGNITIVE LEVEL (P-5, 4-8, 6-12) [FLD942] 02/02/2009

07/01/2008 06/30/2012

Ga. Post Certifications:

Jailer/Detention Officer

"Oleoresin Capsicum"/Pepper Spray

References

David Friend

1177 Mount Zion Road NE

Dalton, Georgia 30721

706-***-****

acpwbj@r.postjobfree.com

Susan Gibby

Toccoa, Ga. 30577

706-***-****

acpwbj@r.postjobfree.com

Tracey Clay

1 James Little Street

Carnesville, Ga. 30521

706-***-****

Doug Atkins

118 Shorebrook Dr.

Williamston, S.C 29697

1-864-***-****

acpwbj@r.postjobfree.com

George Sanders

2764 Prather Bridge Road

Toccoa GA

706-***-****

Sheriff Steve Thomas

1 James Little Street

Carnesville, Ga.

30521

706-***-****

Corporal Pinkston

555 Jackson Drive

Jefferson, Georgia

706-***-****

Abigail Anderson

Hwy.59

Carnesville, Ga. Georgia

706-***-****



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