Suresh Jagarlamudi Ph:

803-***-****©

Email:

acpwaq@r.postjobfree.com

Summary

• An industry professional with 10+ years of experience as a Quality Assurance Lead/Sr. QA Analyst in

the field of Information technology with extensive project testing experience in Banking and financial

services domain, Payment processing(SWIFT/FED/CHIPS),International Operations and Child Care

Support systems.

• Involved in activities analyzing Business requirements by working with Business and technical

teams,Test estimation,Work allocation, Test Management,identifying test scenario,preparing test cases as per

business requirements,Preparing test data,Creating and executing test cases,Requirement traceability,Defect

Management,Dashboard Test Progress Reporting,Team co-ordination,Certify Projects for each release and

Client reporting.

• Experience in all phases of the Software Development Life Cycle ( SDLC) and Software Test Life Cycle

(STLC) in Agile/Scrum and Waterfall methodologies.

• Good working knowledge and test management in Mobile application both in Android and iOS operating

systems at the enterprise level

• Hands-on on Manual and Automation test management at the enterprise level

• Performed Web testing, Web Services testing, UI testing, Database testing and Functional testing

• Working knowledge of testing SOAP services

• Experience in designing/execution of Test Scenarios, Test scripts and Test Cases and Dashboard

reporting using Test/Defect management tools such as ALM 11.0 and Rally.

• Well Versed with Black Box, Functional, System Test, Integration Test, Regression Test, Ad-hoc,

Backend, User Acceptance Testing and Performance Testing.

• Demonstrated ability to build effective delivery oriented relationships across all levels of organizations.

• Excellent interpersonal and communication skills.

Technology

Methodologies PMP project management methodologies, Agile Methodologies

Operating Systems iOS, Android, Windows 8/ 7/XP/2000/NT/98/95, Linux

Languages MVS COBOL, C, C++, JAVA, T-SQL, PL/SQL, Perl, VBScript, XML

RDBMS Oracle 11/10g/9i/8i, SQL Server 2012/2010/2008/2005/2000, DB2, MS-Access

Testing Tools HP ALM 11, HP Quick Test Pro 8.2/9.1/9.5, JIRA 4.2, Rally, HP Load Runner,

SOAP UI, and Selenium

Core Banking Tools Oracle Flexcube 12.0

Req- Repository Teleologic DOORS 8.3, HP Quality Center 10.0/ALM 11.0, Rational Requisite

Pro and Rational Suite

Reporting Tools OBIEE

Office Business Tools MS Word, Excel, Power Point, MS Visio, MS Project, Outlook, SharePoint

Version controls PVCS, Visual Source Safe 6/5, and SVN

Professional Experience

Client: Bank of America-Merrill Lynch, Charlotte, NC Feb 2015 to till date

Position: Sr.QA Analyst

Project: Online Personal Banking, Small Business, Vehicle Loan, Home Loan and Credit Cards

Responsibilities:

• Involved in business story planning and grooming session in reviewing acceptance criteria, testing task

estimation, creating/executing test scenarios and test cases, prepare test data, test documentation, bug

reporting and status reporting.

• Participated in the Daily standup meetings to discuss on SPRINT testing progress, Impediments and

Risks.

• Performed Web testing, Web Services testing, UI testing, Database testing, Functional testing and

Regression testing for multiple applications.

• Hands-on mobile application testing in Android and iOS operating systems on Tablets, iPad and iPhone

devices.

• Involved in developing SQL Queries for testing to verify the data in the backend.

• Used Excel/Rally in creating test plans, test case, logging defects, defect status report and testing

progress reports.

• Following up on defects with development and business to make sure they are addressed priority wise.

• Identifying priorities of the deliverables consulting with the client and estimating efforts and schedules.

Environment:

Java 1.7, ZK Framework, JQuery, Spring 3.0.2, Hibernate 3. JPA, JBPM Workflow, Rendering Engine, MQueue,

SOAP Web Services, JSON Web Service, SOAP UI, JAX-WS, Log4j 1.4, JUnit, Mockito, Maven, IntelliJ Idea,

Subversion, Rally, Microsoft Visio, Xml, Xslt, Tomcat web container, JBoss Application server, SQL Server2012,

Sonar, UBuild, PL/SQL and Linux

Client: Wells Fargo, Charlotte, NC July 2013 to Jan’15

Position: Business System Consultant

Project: Flexcube Global Branch Expansion (GBE)

Description: The purpose of the Global Expansion initiative is to establish Wells Fargo as the provider of choice

of international banking services to commercial customers in the middle market segment. By targeting strategic

global markets, Wells Fargo will expand its global footprint and provide customers with a consistent and

competitive range of products and services, including credit products, foreign exchange, trade services and

treasury management.

Responsibilities:

• Hands-on experience in UAT for GBE Flexcube multi country implementation and TM Core

implementation

• Analyze the Flexcube product functionality(MM,FX,FT and JE)

• Hands-on experience in Flexcube Product testing for Canada/Singapore country with multiple products

and currency.

• Hands-on experience in GL,Cash Statement, Ov3,SRPL Trial Balance Reconciliation validations for the

interface files

• Hands-on testing of various OBIEE Custom and Canned Reports.

• Extensively used SOAP UI tool to load the transactions in queues in XML format.

• Review the project’s functional requirements

• Develop a test strategy, testing approach and write test plans

• Preparing Business Validation/verification plan for end users and UAT to perform validations post

Production Install

• Working with business teams to analyze and document new requirements.

• Following up with SIT QA/UAT teams on test execution status and reports and queries.

• Gain an understanding of the underlying software system and associated interfaces

• Reviewed Business requirements, System Design documents and prepared Test Plans which involved

various Test Cases for all assigned module/projects;

• Preparing Test Summary reports and reviewing them with business and getting them approved.

• Design relevant test cases, have it approved and upload in HP ALM 11.0

• Determine the requirement traceability.

• Execute Test cases and update results in HP ALM 11.0

• Develop a test process and a defect management process

• Developing test data, executing tests, managing testing and tracking defects

• Responsible for Dashboard Report, Defect Report, Test execution Report progress to the leadership

team.

• Co-ordinate with different teams for timely delivery

• Performed Regression, Performance, Interface and User Acceptance Testing

• Train new Team Members for ALM/Quality Center

Environments: Oracle Flexcube 12.0, Windows, GSMOS, PEGA PRPC 6.1

Tool Used: HP ALM11, SharePoint, SOAP UI

Client: SC Department of Social Services, Columbia, SC July 2008 to May 2013

Position: Sr.QA Analyst

Project: Child Support and Family Court System (CFS)

The CFS project is South Carolina's response to the federal mandate to develop and deploy a state-wide

automated Child Support Enforcement System (CSES). The system must be federally certified and meet all state

business requirements for the State's Child Support Enforcement Program, Judicial Department, and Clerks of

Court. A State Disbursement Unit solution will provide for the central receipting and distribution of child support

collected through wage withholding and for interstate cases.

Responsibilities:

• Collaborated with PMO office to define project scope and risks; provided schedule estimates; and aided

closure of project findings by IV&V team.

• Defined the requirement management process, release management process, system test scenario,

script review and endorsement process.

• Participated in Joint Application Development (JAD) sessions to define system requirements and

expectations. Handled requirement management responsibility, change management processes and

requirements traceability.

• Responsible for project risk and contingency assessment.

• Led process development and improvement for requirements analysis, development and testing efforts.

• Led business analyst team in the design and development of testing internal and external interfaces.

• Verified and validated the software to ensure compliance with requirements and design documentation.

• Developed Test Plans and Test Strategies. Directly responsible for delivery of business process test

plans, test scenarios and scripts; system test plan, scenarios and scripts; security and access test scenarios

and scripts; and the requirement traceability matrix(RTM).

• Executed test cases manually to verify the expected results and reported defects using Quality Center.

• Facilitated User Acceptance Test exercise in ride along with SMEs.

• Assisted the Change Request Board and testing teams facilitate change request efforts.

• Supported the State QA team, and aided in timely closure of QA findings related to testing.

• Performed impact and gap analysis, conducted defects/incidents triage with State SMEs, aided in

resolution of business issues, and maximized the system throughput measures.

• Led interface testing with external state agencies and conducted monthly debriefing meetings on test

management and defect resolution.

• Led status and review meetings with stakeholders, project leaders and teams on test readiness, test

execution and test phase entry/exit criteria.

• Developed the SharePoint dashboard to report progress and quality trends on daily, weekly and monthly

basis.

• Developed the Proof of Concept for Automation.

• Coded SQL queries on SSIS database to verify/analyze/validate conversion data. Provided input to

conversion design mapping rules.

• Wrote JCL and used IBM tools to create, sort and search files in legacy systems.

Environment: Telelogic DOORS 8.3, JIRA 4.2, HP Quality Center10.0/ALM, Quick Test Pro 8.2/9.1/9.5,

NET Framewrok3.0, VisualStudio.NET 2010/2005, C#.NET, ADO.NET, ASP.NET, XML,

SQL Server 2010/2005,Windows 7/XP, Windows 2003 server, MS Office, UML, Enterprise Architect,

ERWin,MS Visio, MS Word 2010,MS Excel 2010, MVS COBOL, JCL, CICS, IBM Utilities, TSO/ISPF and

SharePoint.

Client: UBS, Stamford, CT April 2006– May 2008

Position: QA Analyst

Project: Global Cash Utility- US payments

UBS is the world's leading provider of private banking services and one of the largest asset managers globally.

USD clearing volumes average 50,000 daily payments totaling over USD 300 billion. The GCU US project deals

with replacement of the legacy payment engine AMTRACS to the new global components of the Strategic

Solution Platform (SSP) payment processing engine that supports SWIFT, FED and CHIPS payment

transactions.

Responsibilities:

• Developed test strategies and test plans. Led component integration test, business process end-to-end

tests, system test, and security and access test. This involved designing the templates, work allocation to

resources, monitoring the progress, helping the leads and teams in getting the clarifications from other

teams, and reviewed test teams productivity and test results. Responsible in defining the test strategy for a

new test phase called Parallel Testing.

• Conducted status and review, and defect management meetings; prepared minutes of meetings.

• Coordinated with QA managers, QA leads, and cross functional teams (business, GSD, build, support)

across different geographic locations (Zurich, London, Singapore, India, and other US locations).

• Simultaneously handled multiple projects with aggressive schedules.

• Conducted test strategies workshops for stakeholder’s signoff.

• Presented daily test status reports to senior management.

• Developed a test harness framework using PERL to transform production environment data to test data.

This framework was extensively used in this project for various types of tests. These scripts involve

conversion of FED, CHIPS, SWIFT and proprietary PEGA formats.

• Developed the proof of concept for automation of regression test suite comprising 500 test cases from

different GCU releases. Automated test cases using Quick Test Professional 8.2/9.1. The automated

components were web based, Java, .net, mainframe and Solaris applications.

• Designed, planned and conducted load/performance tests during BAT (business acceptance testing aka

parallel testing) and STP (straight through processing rate) test, volume test, capacity management test for

different enhancement releases, i.e., monthly deployment package releases.

• Worked as frontline support and administrator of Quality Center / TestDirector. Involved in migration from

TestDirector 7.6 to Quality Center 8.2.

• Prepared and executed test cases as part of end-to-end and regression testing.

• Developed SQL queries.

• Created macros in Excel to convert UBS test template to a TestDirector upload format and uploaded the

test cases to TestDirector and Quality Center.

• Supported end users in user acceptance testing (UAT) when their applications were upgraded.

• Prepared detailed specifications/requirements documents for MDPs with existing functionality, GAP and

expected functionality from requirements obtained from ProTrace, Remedy, OCR Web and Use Cases.

• Provided guidance in data masking for offshoring the application maintenance.

Environment:Quality Center 8.2, QTP8.0, MySQL, Mainframes, .NET, VB, VBScript, WINDOWS NT, IMB,

GUSI, and ICG Portals: APOLLO, CORISC, PEGA, VISA DISPO, IGT+, BizTalk

Client: USAA Bank, San Antonio, TX March 2005 – March 2006

Position: QA Analyst

Project: Credit Card Services

CCBSP is a credit card service system developed by USAA (United Services Automobile Association) to make it

easier for their members to use all types of Visa and MasterCard services. Members have to call the MSR for the

service. We have the portal flow for the application and the First Data Report (FDR) system where we can view

the account holder details. The corporate details of the account can be viewed in the Customize Business

Transactions (CBT) system. The process is done through phone by calling on member representative and

through the mail.

Responsibilities:

• Reviewed the Business Requirements document with the business and development team to understand

the architecture and functionality of the application.

• Analyzed system specifications, and designed, developed and executed test plans and test cases for

both manual and automated testing.

• Created criteria for data conditioning needed for automated and manual testing.

• Created test scripts and classified sections for automated and manual testing.

• Wrote test conditions in TestDirector based on requirements incorporated in DOORS requirements tool.

• Involved in writing the test scenarios with required data sheets and data setup for system testing.

• Good Knowledge in usage of the screens of FDR during the system testing.

• Involved extensively in sanity testing, functional testing and test integration (FIT).

• Involved in the batch processing of jobs in the mainframe environment by using MVS and JCL

commands.

• Performed backend testing using SQL queries to validate the data in database.

• Automated test scripts were developed on client tools functions for regression testing on every build of

the application using Quick Test Pro to verify the bug fixes and enhancements.

• Extensively used update process to validate application changes during regression tests.

• Used different types of checkpoints like standard, image, text, and table etc., while generation of test

script on the client tools application.

• Tested with different sets of data by parameterizing tests on the application using QTPro.

• Performed report generation and all the defects are logged and tracked in TestDirector.

• Delivered all the releases with in the time frame with team effort.

• Participated in the Product meetings and update test status weekly on the applications to the QA

Manager.

Environment:Windows XP Prof, mainframes, FDR, CBT, QTPro6.5, TestDirector 8.0, J2EE, JSP, EJB,

JavaScript,

Oracle8i, Telelogic Doors 7.0, MVS, JCL, CICS and UML.

Client: Key Bank, Albany, NY October 2003 – February 2005

Position: QA Analyst

Project: On-line Banking

KeyCorp is an integrated multi-line financial services company. KeyCorp's subsidiaries provide investment

management, retail and commercial banking, consumer finance and investment banking products and services.

The Website provides all on-line account decisions and queries; with a secure web log-in. Through the site

customers can process e-commerce transactions and apply on-line for new accounts and banking services. The

application has been developed in HTML and Java script and Oracle database. The QA team conceived the

automated test scripts as per the business requirements for conducting functional stress and integrated testing of

the GUI application.

Responsibilities:

• Developed test environment on the testing platform and built the test system, analyzed business

requirements and built scripts with different scenarios.

• Interacted extensively with development groups and end-users in understanding requirements.

• Worked extensively in executing the test cases manually and automatically.

• Performed functional testing, system testing and regression testing.

• Generated automated TSL scripts with WinRunner.

• Worked extensively on manually testing application GUI functionality.

• Executed SQL queries to test the database for backend processing.

• Participated in project meetings, attended inspection and review meetings, and initiated conference calls

to discuss issues originated while testing.

• Used TestDirector to log, monitor and update defects found during testing.

• Documented all test cases, test scripts and defects in TestDirector.

• Submitted weekly status reports on application testing.

Environment: J2EE, Oracle 9.x, WinRunner7.6, TestDirector 7.6, BEA Weblogic Server, Windows 2000/NT/98,

Netscape Navigator 4.7.5, IE 5.5, MS Office, AIX, MS Project.

Education

Bachelor of Engineering in Electronics Madras University, India

Diploma in Advanced Computing C-DAC, Madras, India

Microsoft Certified Application Developer (MCAD) Microsoft Corporation

Agile/Scrum Methodologies Skillsoft

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