LUIS ALVARADO *** Sheppard Ave West, Toronto

MBA; Engineer M3H 2R7

Cell phone: 647-***-****

Email: acpw56@r.postjobfree.com

Results-oriented professional with the proven ability to lead, motivate

and direct teams and projects. Proven years of experience in business

administration, process reengineering, policies and procedures, strategic

planning and staff management. Demonstrated consistent achievements, strong

multi-tasking and dedication to organization goals.

Core knowledge and skill areas:

?Security Risk Management ?Team Leadership and mentoring ?Risk &

Compliance

?Security Policy Design ?Analytical & Logical skills

?Staff hiring & management

?Project Management ?Presentation to top management ?Developing

team

?Strategic planning ?Budget planning & financial forecast

?Computer skills

Languages spoken and written:

English, Spanish

Professional Experience

Manager Sept 2013 to present

Ben Moss (Toronto, Canada)

. Responsible for implementation and maintenance of a Sales Process.

. Train, coach, mentor and develop Sales Staff.

. Established sales goals, managed budgets and devised sales forecasts.

. Maximized sales and profitability of assigned areas through execution

of company programs.

. Report to Upper Management the progress of implementation.

Implementation Manager 2011 - 2013

Michael Hill (Toronto, Canada)

. Responsible for implementation and improvement of the day-to-day store

operations.

. Implemented Sales process to standardize and to improve performance.

. Established milestones and developed Road Map to evaluate the progress

of the project.

. Interviewed, hired, trained, mentored, coached and evaluated

performance of the staff.

. Handled budget planning.

. Coordinated inventory control, receiving; merchandising (plan-o-grams)

and store maintenance.

IT - Project Manager 2007 - 2011

Parliament of Panama

. Coordinated management activities of various projects to reach

organizational objectives.

. Planned and initiated the Information Security Department project.

. Created Information Security controls and policies to help manage risk

and help drastically improve the information security posture of the

Parliament.

. Worked directly with the President of the Parliament, directors, and

other stakeholders to demonstrate the value of uniform security and

compliance, and to make this happen.

. conducted an information security policy gap analysis, produced a risk

analysis framework, created assessments, the Information Security

Awareness Training Plan, Information Security Training materials, etc

. Developed solid relationships with outside vendors and negotiated

contracts.

. Responsible for preparing weekly status reports for top management and

governance board..

. Coach, mentor and lead personnel within a technical team environment

. Represented the Parliament of Panama in international meetings with

Organization of American States (OAS), Council of Europe, United States

Department of Justice (DOJ)

LUIS ALVARADO

Page 2

Professional Experience cont'd...

IT Project Coordinator

2005 - 2006

ASIRA, Argentina.

. Directed and monitored the requirements, framework conditions and

progress of

short-term IT projects

. Directed technical and personnel resources to ensure project results

conform to quality, time and budgetary stipulations.

. Coordinated a Data Center Backup project, worked with specialists in the

field,

users and customers.

Business Developer

2003 - 2005

3Flags Import & Export, Panama

. Launched Canadian and American products on the Panamanian market

. Coordinated all aspects of importation, including product registration

and customs.

. Dealt with suppliers. Frequent international travel to purchase products.

. Built business and marketing plans

. Assisting in developing sales targets and sales budgets.

. Establishes and manages effective programs to compensate, coach and train

sales personnel.

Area Manager 2001 - 2003

Grupo Melo(Food Franchise)

. Fully in charge of 8 franchises.

. Managed human resources, including recruitment, staffing, employee

relations,

benefits and payroll.

. Managed day-to-day running of general administrative services ensuring

that all

operational activities are in place.

Other Experiences

? President of Panama Association of Information Security

? Guest speaker on national radio about Information Security.

? Launched Canadian and American products on the Panamanian market, built

business and marketing plans, dealt with suppliers, coordinated all

aspects of importation, including sanitary registration, served gyms and

pharmacies.

? Led and organized volunteering activities with groups of Canadian high

school students to renovate schools in underprivileged neighborhoods of

Panama.

Education

Advanced Project Management Certificate 2011

University of Toronto

IT Strategic Planning Program 2008

University of California, Berkeley (USA)

Specialty in Information Security Audit 2006

Internship in Buenos Aires, Argentina

Master of Business Administration (MBA) with emphasis in Strategic

Management 2005

Interamericana University

Bachelor in Industrial Engineering 1999

ULACIT (Latin American University of Sciences and Technology)

Internship in Security & Industrial Hygiene 1999

Rolando Benavides Thermoelectric Plant (Panama)

Training/Seminars ?CCNA (Cisco Certified Networking Associated)

?Security + Course

?VCX 7.1 Customer Administrator

?Configuring and Deploying 3Com switch 5500/8800 Family

?3Com Wireless LAN Mobility System: Wireless LAN

Switch/Controller

Installation and configuration

?3Com Network Director

?Securing Networks with 3Com X Family

?Specialty on Customs and procedures for imports of goods

?Quality Control Seminar

?Introduction to Canadian workplace Culture (Ryerson University)

References upon Request

Contact this candidate