Post Job Free

Resume

Sign in

Manager Customer

Location:
Brighton, MI
Salary:
100,000
Posted:
May 28, 2015

Contact this candidate

Resume:

JULIA L. RUNYON, BSME, MSME, MBA, PE

**** *********** **., ********, ** 48114 – 248-***-**** – acpw4p@r.postjobfree.com

Program Manager, Brand/Revenue Manager, Vehicle Engineering Manager, Chief Engineer

Program/Project/Portfolio Management: Program Management of all National Health Care Reform

Project Phases from Planning through Project Control, as well as post-project evaluation with the key

customers to assure satisfaction including launching the improved Blue Cross Pharmacy E-Commerce

Customer Website.

IT Technical Background : Strong technical background in both Oracle mainframe applications, Oracle

Hyperion suite of COTS applications and client/server reporting tools with knowledge based on hands on

experience in database design, scheduling tools, quality assurance, requirements gathering, solution design

and architecture. Managed and participated in numerous application development projects, and application

support. BCN

Vehicle/Automotive Experience : Full Vehicle Program Management managing the Mountaineer and Sable

Vehicle lines including 2 feature vehicle launches generating $120 million in incremental profit. Program

Manager representing an Interior Supplier to Ford, Technical Program Planning, Project Resource Approval,

Strategic Planning, High Level Decision Making (Global Engineering Resource Management and Budget

Forecasting with Graphical Interface, Department of Energy Loan Audits, Multiple IT Application Development

Projects).

Capability Profile : A strong leadership track record of ensuring that project plans, scope establishment,

requirements gathering, risk management, stakeholder and change management, communication, team

building, and progress reporting are completed to the highest standards.

Other Attributes : Dedicated to stakeholder satisfaction, achieving high productivity and delivering the

highest quality products. Received praise from all employers and colleagues for thoroughness, dedication,

analytical ability, customer service, and fostering teamwork (Executive Excellence Award winner). Sponsored

for the Kellogg Executive Masters Program at Northwestern University by Ford Motor Company.

Key Skills & Proficiencies

- Project Mgt Professional Cert PMP by Sept, 2015 - Numerous SharePoint Sites Developed

- Outstanding leadership of cross functional teams - Experienced with identifying customer requirements

- Experienced managing vendors & suppliers including Senior Management information needs

- Expert with Microsoft Office including MS Project to facilitate business decisions

- Classic Solution Delivery Methodology (SDM) - Extensive Data Analysis Experience including

- SAP Enterprise Resource Planning Experience Financial, Quality, Marketing & Testing

- Extensive use of Clarity Project/Resource Mgt - Extremely successful budget management

- Extensive use of WebQuote & eSourcing to Ford - Ford WERS 20yrs OEM/Supplier Covisint Experience

Experience

Eberspaecher Exhaust Technology of the Americas , Brighton, MI July, 2015 - May, 2015

Launch Program Manager (Case New Holland, Detroit Diesel, Volvo)

Lead Launch Readiness Reviews from Engineering Release through launch

Deadline tracking during industrialization phase through use of Master Gantt chart

Responsibility for coordination of following deliverables:

Lean workshop and outputs (production layout, Plan-for-Every-Part, etc.)

Component MRDs to support all engineering development and production builds

Implementation of work instructions and first-off processes

Quality validation (gauges, capability studies, PPAP, etc.)

Material procurement plan and material master set-up developed and implemented



Contact this candidate