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Insurance Account

Location:
Lake Mary, FL
Posted:
May 28, 2015

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Resume:

DO NOT UPLOAD/FAX THIS PAGE

How to Submit the Required Documentation

Choose an option (Online or Fax) and follow the steps

Online (Recommended)

* *****, **** *** *** sign the Sworn Affidavit & Proof of Loss Statement.

Found on page 2 of this document.

2 Scan or digitally photograph both the completed affidavit and your valid photo ID.

Acceptable forms of photo ID: valid driver’s license, passport, federally issued ID card or matricula consular ID.

3 Upload both documents at phoneclaim.com/sprint-uploader

Fax

1 Print, fill out and sign the Sworn Affidavit & Proof of Loss Statement.

2 Photocopy your valid photo ID and handwrite your wireless number on the paper.

3 Fax both documents to 1-888-***-****.

Tips to speed up your claim

The document is marked with a barcode that is specific to your claim. Using a photocopy with an incorrect barcode will delay

your claim

Make sure you have a valid photo ID

• Acceptable forms of photo ID: valid driver’s license, passport, federally issued ID card or matricula consular ID

• Unacceptable forms of ID: student ID, work ID, birth certificate and Social Security card

• Name on the ID must match name of the Sprint account holder / authorized user who completes the Affidavit

• If name does not match, then you may need to provide additional documentation

• The ID cannot be expired. If the ID appears altered, forged, illegitimate or unreadable, we may not be able to proceed with your claim

Make sure all document scans or faxes are clear and easy to read

• When making the photocopy of your photo ID, consider using the enlarge and contrast settings to make the ID easier to read

• Black and white copies are preferred

How to identify your device manufacturer and model

• On the back of the phone/device or under the battery (not all batteries are accessible)

• Your Customer Agreement (available at sprint.com)

• The box the phone/device came in

• The receipt from purchase or a recent copy of your bill

Return all documents within 60 days from the date you filed your claim or your claim may be denied

Questions? Get answers at phoneclaim.com/sprint. Or call us at 1-800-***-****.

The Equipment Replacement Program is underwritten by Continental Casualty Company, a CNA company (CNA) and administered by Asurion Protection Services, LLC, a licensed agent of

CNA (In California, Asurion Protection Services Insurance Agency, LLC, CA Lic. #OD63161. In Puerto Rico, Asurion Protection Services of Puerto Rico, Inc.).

Sworn Affidavit & Proof of Loss Statement

THIS DOCUMENT MUST BE COMPLETED BY THE ACCOUNT HOLDER / AUTHORIZED USER ON YOUR SPRINT ACCOUNT.

THE PERSON COMPLETING THE DOCUMENT MUST ALSO PROVIDE A PHOTOCOPY OF THEIR VALID PHOTO ID.

INSURANCE FRAUD IS A CRIME

For your protection, a person who knowingly presents a false or fraudulent insurance claim with

the intent to injure, defraud, or deceive any insurer is guilty of a crime and may be subject to

fines and confinement in prison. When fraud is discovered, Asurion takes appropriate steps to

stop such fraud and explores all of its available legal remedies.

What device are you claiming? ALL FIELDS ARE REQUIRED. PLEASE PRINT USING BLUE OR BLACK INK

Wireless Number:

( This must be the number of the device you are filing the claim for )

Manufacturer:

( Examples: Apple, Samsung, LG, etc. )

Model:

( Examples: iPhone5S, GalaxyS5, G3, etc.)

What happened to the device?

My Device Is: Lost Stolen Damaged Malfunctioning

Date of Occurrence: Place of Occurrence:

Describe What Happened:

Note: If your device was damaged or malfunctioning, you are required to return it to Asurion upon receipt of your replacement.

Account holder / authorized user information

Full Name:

Contact Number: Alternate Contact Number:

Email Address:

Billing Address:

City: State: Zip Code:

Claim agreement

I swear/affirm that the wireless phone I am claiming is owned by me and that the information provided above is true and accurate. I understand that any false or misleading statement made

herein is fraud and I may be found guilty of a crime. Asurion has, and will take all legal action possible in the event of a fraudulent claim.

Signature: Date:

Web: phoneclaim.com/sprint-uploader Fax: 1-888-***-****

Control # F-017-50-SEN Rev 11 EDT:11/1/07 RDT: 10/30/14

Asurion Attn: Review Team P.O. Box 413886 Kansas City, MO 64141-3886



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