Hemalatha Ganapathy

*/*, ******* ***** *****, Nanganallur, Chennai

acpw23@r.postjobfree.com

+91-843*******

Experience Summary

. Total 10+ years of experience in requirement gathering, analysis,

design, development, testing, documentation and implementation of

business applications.

. Excellent analytical, problem-solving, communication and interpersonal

skills

. Acted as onsite representative in client location to coordinate with

India development team

. Key member of workshops to analyze and produce solutions to the business

requirements

. Worked as Siebel developer, technical and functional lead, developed and

implemented multiple Siebel releases

. Applied knowledge of SDLC processes and methodologies.

. Experience in writing Technical Design Documents

. Worked in Siebel EIM - Configuration, Workflows, eScripting, PL/SQL

Packages and Procedures.

. Experienced in managing multiple projects simultaneously

. Experienced user of Microsoft Office suite (including Microsoft

Project and Microsoft Visio)

. Plaued a role of a project manager with development of business

processes, resource management, issue/risk analysis and associated

documentation

. Good understanding of quality center and performed a variety of software

testing.

. Attended Oracle Siebel 8 core consultant training and certified as

Oracle Siebel Consultant.

. Ability to work with technical team to create, interpret and implement

business requirements into technical specifications.

. Excellent communication skills and relationship management skills with

ability to relate to people at all levels.

Education

2001-2004 Bachelor's degree in Computer Science and Engineering

(Distinction) at Madurai Kamaraj University, India

Technical Skills

Methodologies Agile, RUP, Waterfall

Languages Siebel 8.1.1.14,EIM, Scripting,

PL/SQL,VB.

Database MS Access, Oracle 11g

Tools HP Quality Center

MS Office MS Project, Visio, Word, Excel,

PowerPoint

Professional Experience

Project Manager

Employer HCL Technologies, India

Client CSL Behring (King of Prussia)

Duration Mar 10 - Aug 12, Jan 14 - Till Date

Environment Siebel ePharma 8.1.1.11, Oracle 11g, HP Quality Center,

Incident Trackwise Management System

The project goal is to support CSL Behring with the application support and

maintenance. The support function will be handled by the addressing the

issues raised by the customer. The enhancement cycle will follow the Change

request mechanism. The application is currently upgraded from 8.1.1.6 to

8.1.1.11.

Responsibilities

Direct dialogue with the Business Users to understand their requirement,

requirement feasibility during client calls.

Handling a team of four members and reporting the project status to the

client as per the defined project plans.

Involved in the Project Management activities.

Customized the out of the box using Siebel Tools to meet the customer

requirements.

Implemented the EIM best practices in mapping Siebel data with external

data through the EIM tables.

Responsible in preparing High level design and Low level design document

for data migration.

Designed and developed new packages to integrate the data coming from

various systems.

Involved in analysis of data that we will be receiving from various systems

i.e. Involved in finalizing what sort of data is expected from Ultmarc. So

that we can make it compatible with specifies entities in Siebel

Involved in Globalization implementation.

Resolve data integrity issues with the business.

Extensive hands on in SQL, Excel / Word macros

Upgrade to Siebel 8.1.1.11.

Involved in executing the Regression scripts in HPQC.

Involved in the engagement from Implementation phase to Production Support

phase

Development Work

. Migration from 8.1.16 to 8.1.1.11. Fixing the issues raised in 8.1.1.11

after upgrade.

. Followed SDLC and help the team in understanding the requirements and

resolving their technical issues.

. Designed the process flow diagrams using MS Visio to visually represent

the project.

. Created the Technical Design Documents and assisted in preparing

Functional Design Documents.

. Worked extensively on EIM - configuration, integration, analyzing

designs, building and testing screen configuration to create new

applications.

. Review code developed by my team and make sure it doesn't cause any

performance related issues.

. Remediated critical defects and flares as part of SIT and UAT phases.

. Provided support as part of development team and coordinating with

business users and support team in fixing production issues and also

handled the Admin related tasks.

. Provided presentations on functionality of different processes of

epharma applications.

Project Lead

Employer HCL Technologies, India

Client Merck Co & Inc, USA

Duration Jun 13 - Dec 13

Environment Siebel Life Sciences, HP Quality Center, Oracle database.

Merck data migration project scope is migration of data from Siebel to a

staging area for specific modules. HCL is responsible for the development,

testing for successful migration of the data from Siebel.

Responsibilities

. Involved in preparing high and low level design documents.

. Analyzing designs, building and testing packages for migration.

. Involved in Testing and in fixing of bugs arising out of unit testing.

. Participates with Business Analysts in application documentation.

Development Work

. Direct dialogue with the Business Users to understand their

requirement, requirement feasibility during client calls.

. Handling a team of four members and reporting the project status to

the client as per the defined project plans.

. Migrating data from Siebel to staging area for Budgets and Payments

Module.

. Resolve data integrity issues with the business.

. Involved in Complete cycle of software development including

development, Unite Testing, SIT and UAT.

. Been part of deployment activities to make sure the code gets deployed

successfully to Production.

. Delivered the fixes as part of SIT and UAT in timely manner as per the

criticality of the business issues and have also coordinated with the

support team in fixing production issues.

Siebel Application Developer

Employer HCL Technologies, India

Client CITIBANK Siebel, Japan

Duration Oct 05 - Jan 10

Environment Siebel Call Center 6, Oracle,Excel Macro,VB.

The project goal is to support CITIBANK with support and maintenance. The

enhancements are handled as per the Change tracking mechanism. Also to

provide support for their migration from Siebel to OSCAR.

Responsibilities

. Initial Requirement Analysis and Clarification Analysis of the

projects

. Detail Design document preparation and Development

. Unit Testing and System Integration Testing

. Involved in project URS analysis and functionality review

. Customization and configuration of the Siebel Application to meet the

client requirements

. Developed interfaces for the Data Transfer to External devices

. Involved in the development and testing of the excel reports

. Extensively worked on EIM for the Regular Data Loads and Onetime Loads

to Siebel

. Developed PL/SQL procedures for the Data validation according the

requirements

. Interaction with the onsite team for the clarification analysis

. Onsite Production support and support for Enhancements release support

Contact this candidate