Kevin D. Collins **** Kesser Drive Plano, TX

****5

C 972-***-**** acpvqe@r.postjobfree.com

Experienced leader helping corporations reach their organizational goals. Rich mix of information technology,

operations and business development within professional organizations. Areas of expertise include:

• • •

Business Analytics Business Intelligence Leadership

• • •

Data/System Integration Application Development Operational Continuity

• • •

Income Annuities Business Development Process Improvement

• • •

Data/System Integration Project Management Coaching and Mentoring

PROFESSIONAL EXPERIENCE

Personal Economics Group, Dallas, TX July 2011 - Present

Managing Director

Licensed Life Insurance Agent (TX, NC & NM)

I create guaranteed streams of income for my clients during retirement. So once they retire, those income

streams are typically 30-50% larger than the normal distribution streams that people take. On top of that,

anywhere between 50-70% of that cash flow in retirement can be guaranteed for life no matter how long

the individual or their spouse lives.

Highlights of Achievements:

• Helped my clients in some cases double their retirement income streams

Paragon Support/HealthQuest Alliance, McKinney, TX March 2009 – June 2011

COO and Operations Director

Recruited to lead the managed services segment of larger organization distracted with numerous

development efforts and few results. Entrusted to turnaround people, processes and technology to realize

the true value of the managed services offering to the client base.

Highlights of Achievements:

• Orchestrated the reorganization of the company to achieve a guaranteed 15 minute response time

for all customer support requests, 24 hours per day, 365 days per year

• Cut the number of open support requests by over 65% and ranked in the top 5% of all Microsoft

Gold Partners in the customer satisfaction rating through the implementation of a support request

tracking system built in MS Dynamics CRM 4.0

• Streamlined many manual processes, including the integration/automation of the monthly billing

cycle, thus cutting the billing process to under 10 minutes

• Developed Key Performance Indicators (KPI’s) with SQL Server Integration Services (SSIS)

packages and delivered the results to respective departments via SharePoint dashboards

Integrated Data Architects, Irving, TX May 2005 – January

2009

Director of Operations and Partner

Created a new boutique professional consulting firm (small startup firm) with several business partners to

deliver custom solutions based on the Microsoft Platform, including SharePoint, .NET and SQL.

Entrusted to envision and lead the daily operations and generate new business for the sales of complex

technology solutions.

Highlights of Achievements:

• Added $1.4M in consulting services projects without outside funding sources

• Lead the effort to establish the company as a Microsoft Gold Partner in less than six months

• Partnered with customers to uncover the true return on investment of proposed solutions

Los Alamos National Laboratory, Los Alamos, NM January 2003 – April 2005

Technical Staff Member and Senior Developer

Team Lead in charge of creating an information system for the protection of critical infrastructure within

the United States sponsored by the Department of Homeland Security (DHS). Designed additional

information systems for other government agencies within the emergency response and intelligence

community.

Highlights of Achievements:

• Lead a team of developers to successfully migrate a legacy Lotus Domino application to a new

platform for wider use within the community

TECHNOLOGY SKILLS

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SharePoint SharePoint BDC/BCS Javascript/AJAX

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MS SQL MS CRM MS IIS 5.0/6.0/7.0

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Lotus/Domino LotusScript Crystal Reports

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.NET VB/C# VBScript Windows Servers 2003/2008

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Windows Desktop Active Directory VMWare

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MS Exchange MS Access Networking & TCP/IP

EDUCATION AND PROFESSIONAL DEVELOPMENT

MS, Computer Information Systems, University of Phoenix, Albuquerque, NM - 2000

BS, Civil Engineering, Purdue University, West Lafayette, IN - 1996

MCSD, Microsoft Certified Solutions Developer

MCSE, Microsoft Certified Systems Engineer

MCP, Microsoft Certified Professional

CLP, IBM Certified Application Developer

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