HEATHER STANTON

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SUMMARY

Dedicated and accomplished individual with strong technical and analytic skills in all facets of Information

Technology. Managed several small complex projects, holding others accountable to delivery deadlines and

quality. Partnered with technical and functional teams, collaborated globally, to successfully complete critical

project upgrades, implementations and emergency changes on-time.

EDUCATION

University of Wisconsin Stout

B.S. Information and Communication Technologies (magna cum laude)

Blackhawk Technical College

IT - Network Specialist (cum laude)

PROFESSIONAL EXPERIENCE

Trachte Building Services Sun Prairie, Wisconsin February 2015 to March 2015

IT Systems Support Analyst

• Microsoft CRM Upgrade – gather requirements (2015)

• Microsoft NAV Upgrade – gather requirements (2016)

• Identified and suggested best practices and technical solutions.

• Led technical research on new technologies.

• Developed and maintained technical documentation.

• Promoted future requirements for business solutions/systems integration to align with the business

strategy

Trek Bicycle Waterloo, Wisconsin June 1995 to January 2015

ERP Projects

JDE Xe to 9.1 ERP Distribution Upgrade (2014)

JDE Xe to 9.1 ERP Conversion Europe (2013)

JDE Xe to 9.1 ERP Conversion North America and Brazil (2013)

JDE 9.0 to 9.1 ERP Conversion Asia/Pacific (2013)

JDE 9.0 ERP Implementation Asia/Pacific (2011)

JDE Xe Implementation North America/Europe (2004/2005)

CNC ERP Technical Systems Administrator

• Security Management (QSoftware)

o Resolved security related issues with end-users and analysts

o Established standards and methods for team members to request security changes.

o Improved the SharePoint automated request process for cross-functional security

implementation.

• Package Builds/Deployments (JDE Xe and E1 systems support)

o Advanced developer changes from pre-production to production.

o Built and deployed JDE Xe and 9.1 update packages.

o Maintained the integrity of production and pre-production environments during rapid

development.

• Developed and communicated all system downtime windows, minimal to no outages for users.

o Minimized the impact to the global business.

acpvme@r.postjobfree.com

www.linkedin.com/in/stantonmheather/en

HEATHER STANTON

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o Resolved scheduling conflicts between US, EU and APAC

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HEATHER STANTON

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• Standardized JDE EnterpriseOne (E1) job scheduler entries

o Established standards and methods for team members to request job scheduler entries.

o Improved the efficiency and successful completion of jobs that competed for system time.

o Maintained the integrity of multiple job scheduler environments.

Systems Operations and Systems Support for five AS/400’s

• AS/400 Maintenance

o Developed and communicated all system downtime windows, minimal outages for users.

o IPL (AS/400 restart), System backup, System Restore

• Ownership of JDE ERP Windows Servers (30+, Server 2008 – 2012, VM and Physical)

o Work with Infrastructure for Windows Server changes

o Create and maintain VM Snapshots

o Support VM Virtual Pools within VMWare

• Provided/Maintained system documentation of processes.

Analyst (Business Reporting) – Finance and Credit

• Creativity and innovation helped overcome the challenges encountered in the development,

maintenance of finance reports.

• Developed interim solution, worked with finance and credit to customize existing JDE reporting.

• Implemented end-user access to financial data for Finance and Credit for interim period during JD

Edwards system customizations.

• Provided functional user requirements to the IT Department for JD Edwards finance reports.

• Designed new financial accounting reports for internal, audit and tax reporting with subject matter

experts.

Analyst (Business Reporting) - Distribution

• Freight Analysis - Corporate Distribution Manager

o Created datasets utilizing SQL and ODBC to link UPS, GRD and USPS freight charges to

dealer shipments.

o Worked with Distribution manager to establish the first analysis of freight costs as they

directly correlated to bicycle dealer freight charges.

o Saved over four million dollars per year by integrating freight charges in to JD Edwards

o Reduced the cost of freight by providing data that facilitated the negotiation of less

expensive freight contracts.

• On-time Shipping Analysis - Corporate Distribution Manager

o Business process improvement established metrics for on-time shipping standards.

o Established specific time cutoffs for same day shipping of bikes and accessories.

o Maintained "Best in Class" status through metrics. No dollar figure can represent the

importance of “Best in Class” to the business.

o On Time Shipping process improvement also provided insight and direct accountability

when failures occurred.

Analyst (Business Reporting) – Environmental Health and Safety

• Paint emissions tracking for DNR audits – EHS Director

o Developed tracking and volume reporting of hazardous emissions

o Establishing reporting of VOC's, derived paint formulas, logging of spills to forecast

maximum capacity of production to maintain strict compliance with DNR emissions

regulations.

acpvme@r.postjobfree.com

www.linkedin.com/in/stantonmheather/en

HEATHER STANTON

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o The DNR highly recommended that the MS Access database should be marketed to other

companies as an inexpensive solution for maintaining compliance logging.

o Review of the hazardous emissions reports resulted in measurable improvements that set

consistent standards, added accountability, improved quality assurance and reduced

emissions.

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HEATHER STANTON

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Project Coordinator – Form Overlays

• Partnered with clients, consultants, external stakeholders and other domains to identify both business

and system requirements to coordinate a successful implementation.

o Developed the architecture for project to install (Create!Form, Create!Print, Create!Stream).

o Led installation of both software and hardware, including initial configuration and all

aspects of on-going maintenance.

o Oversaw on-site implementation with vendor and consultant

o Communicated progress to business team

• Developed, tested and deployed hundreds of form overlays .

o Developed JDE Xe base reports for each form overlay.

o Created form overlays

o Tested form overlays with business end-users and released to production

o Eliminated mailing costs with business process improvement by providing invoices and

statements via PDF files e-mailed to dealers and eliminating transit time.

• Coordinated with each country to meet legal documents, in the native language and currencies (Bills

of Lading, Packing Slips, Invoices and Statements all with barcodes).

• Monitored and maintained infrastructure and software for the Create! Software Products

Operations and Senior Technical Support

• Shared knowledge and mentored/assisted team members who were less experienced or

knowledgeable.

• Supported business processes for Netherlands/UK distribution.

• Supported completion of scheduled job stream – resolved all failures and delays in processing.

o Reduced warehouse end of day transaction failures through continual improvement of

procedures.

o Monitored scheduled finance transaction job completions from the booking of sales to the

G/L, status changes of orders from shipped through to invoiced for domestic business

o Ensured BI reporting job schedule began on time

o Notified and worked with IT team members to escalate and resolve failures, document

processes and recommend changes to correct processes.

VOLUNTEER OPPORTUNITIES

• Former Board Member CCFA Wisconsin Chapter

• Facilitated Madison CCFA Support Group

• Developed educational materials and conducted statewide training for support group facilitators

• Developed and coordinated free statewide patient education seminar with guest speakers

• Maintained relationships with medical, pharmaceutical, alternative medicine and corporate

supporters to keep Madison support group fresh with diverse advocacy and empowerment

• Held first Madison bowl-a-thon to fundraise for the CCFA Wisconsin Chapter, netted over $7k

including news coverage and public service announcements

• Raised thousands of dollars over several years volunteering for the Midwest Dachshund Rescue

acpvme@r.postjobfree.com

www.linkedin.com/in/stantonmheather/en

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