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Quality Assurance Staff

Location:
Hollywood, FL
Posted:
May 25, 2015

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Resume:

FLORZELLE FIELDS Jr., MPP, PhD(c)

Conflict Facilitator/ Crisis Management Consultant

***** ** **** ****** # ***

Miramar, FL . 954-***-**** . acpuy6@r.postjobfree.com

CAREER/HISTORY:

eTronic eWaste LLC, Miramar, Fl April 2014- March 2015

Chief Operating Officer

. Oversee, direct, and organize asset disposition workflow of corporate

operations

. Promote a directive value of high cultural performance with continuous

improvement that values ETEW corporate mission.

. Ensuring stakeholders, corporate members and managing staff to receive

timely and appropriate direction and execute implementing focus of

foreseeable compliance regulations of State Guidelines, Environmental

Protection Agency Protocols, Department of Defense and Statutory

Privacy Act procedures.

. Established and monitored staff's performance and developed goals to

assure accountability, set long term and short term objectives,

establish priorities and conduct annual performance appraisals for

greater corporate advantage.

. Draft and facilitate contractual bindings for asset management

services and performances, delivered an un-ambiguous resolution and

enhanced profitability for both internal and external stakeholders.

The ADR Office of F. Fields, LLC Atlanta, Ga. February 2009-June

2013

Conflict Facilitator/ Data Analysis Consultant

. Investigated civil litigation matters involving areas of conflicts

including contract breach conciliation, issues of promissory

estoppels, policy violations, and unjust enrichment and among

development of strategic reasoning for conservative solutions to

produce clear recourse.

. Supplied complex document review, program and/or management evaluation

methods that may require intensive attention to unbalanced

methodologies and details of material variable findings; then

selectively conclude collaborative resolutions.

. Implemented development methods to take charge of workflow objectives

in planning, applying analytical research and presentation for

attorneys, supportive staff and/or corporate organization leaders to

foresee quality assurance in enhancing internal business practices.

. Implemented strategic training methods with applying real life

direction for collaborative evaluation.

. Used methods of facilitation upon simple and complex issues, in

corporate business environments and civil disputes; resolving issues

with a relative productive solution or by supplying a corrective data

mitigation plan.

Law Office of Andell K. Brown P.L., Miami, Fl. November 2008-

November 2013

Litigation Specialist/ Conflict Resolution Specialist

. Analyzed case data starting from consultation and developed strategic

solutions prior to an initial court filing or trial in the arenas of

complex civil litigation to foreclosure mitigation matters.

. Prepared effective issue briefs, drafted settlement agreements, and

analytical reports with data to evaluate solutions, which include

stipulations and/or contractual amendments for a 75% better proposal

rating to allow all parties to view transparency solutions and terms

at a limited stand.

. Investigated civil litigation matters involving many areas of

conflicts, contract breach conciliation, issues of promissory

estoppels, policy violations, unjust enrichment and development of

strategic reasoning for conservative solutions with unambiguous

recourse.

. Supplied complex document review, program or regulatory policy

guideline evaluation methods that required intensive attention to

unbalanced methodologies and details of material variable findings;

then selectively concluded collaborative resolutions for both the

client and the firm.

. Document review and issue identification for negotiation or contract

mitigation using ADR implementation to mediate or facilitate complex

matters.

. Valuable investigative skills for case evaluation, skip search

facilitation and aggressive case mitigation proficiency with a

targeted agenda upon simple and complex issues; resolving issues with

a relative NO-Court solution

. Supplied complex software training to attorneys and support staff

using a collaborative communication work-flow approach.

. With strong leadership implementation development methods to take

charge of workflow objectives in planning and applying analytical

research and presentation for attorneys, supportive staff and

corporate organization leaders to foresee quality assurance in

enhancing internal business practices.

Fields & Associates L.S., Miami, Fl. June 2005-

November 2008

Litigation Specialist/ Training Support Specialist

. As a document specialist, duties complied were to prepare and draft

legal pleadings, memorandums and presentations for litigating

attorneys

. Within trial preparation, trial support and software training

workshops implemented an 60% greater impact upon delivering direct and

clear case development presentations for supportive staff and counsel

. Document database infrastructure support, supplying work flow

expertise for paperless access to e-document storage and retrieval

. Using methods of facilitation upon simple and complex issues, in

corporate business environments and civil disputes; resolving issues

with a relative productive solution or by supplying a corrective

structural data collection mitigation plan.

. Implemented strategic training methods with applying real life

direction for collaborative evaluation.

DVI-Legal, Miami, Fl. June 2004-April 2005

Litigation Support Specialist

. Supervised corporate workshop training using developing tools to

introduce e-document technology

. Substantive duties contain developing confidential databases for cross

reference case evaluation

. Implementing an exclusive task list required preparing 65% of

persuasive trial presentations for effective representation to

appointed counsel and staff

. Supervised, developed curriculum planning, and coached direct

evaluations to ensure client standards, processes, policies and

procedures are were being adhered to.

Shutts & Bowen LLP, West Palm Beach, Fl. March 2002-June 2004

Litigation Support Specialist

. Supervised litigation support teams to serve excessive volume case

files using document database technology

. Managed and assigned workflow process for efficient and quality

employee effectiveness

. Using presentation techniques and facilitative trainings to push

forward better internal business practices.

. Development of paperless infrastructure, using methods of white paper

and PDF Database framework

. Coordinate complex litigating policies, resulting in an increase of

productivity for attorney and clients.

EDUCATION:

Doctor of Philosophy of Public Policy - Mediation, Terrorism and Peace,

Walden University, 2017' (USA)

Masters of Public Policy -Mediation, Terrorism and Peace, Walden University

2014' (USA)

Mediation and Corporate Facilitation Training, Conflict Resolution Academy,

Atlanta, Georgia 2012' (USA)

Concord Law School (2 years attended) 2008 (USA)

Bachelors of Science, Computer Information Systems, University of Kentucky

1999' (USA)

CORE COMPETENCIES:

Complex Civil Litigation > Contract Law > Contractual Mitigation > Criminal

Mitigation> Mediation > International Corporate Dispute Resolution >

Contract Negotiation > Collaborative Peace Building Skills

Policy Mitigation and Compliance> Lexis Nexis > MS Office Business

Professional

E-Filing > E-Survey Database Development



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