BRIAN H. MOODY

**** ****** ***** ******, **** *5458

937-***-**** acpuuw@r.postjobfree.com

INFORMATION SYSTEMS

Over 20 years experience as Network & IT Specialist providing IT support for customers and employees. Extensive analytic,

programming, user & production support experience in networking, and database environments. Instrumental in streamlining

and improving processes, enhancing productivity, and implementing technology solutions. Highly organized and keenly

attentive to details. Demonstrated ability to manage multiple projects within stressful situations, tight budgets, and deadlines .

Specific hardware and software skills include:

Decserver/Lantronix Vendor Management File Server Management

configuration MS Access Ghost Image creation

Dell, HP, Lenovo hardware Helpdesk – Remedy, Magic, HP Outlook 2003, 2010

Network printing – IP and serial Instrument communication Active Directory

Encryption Telecom – Analog, Digital, VoIP Windows NT/2000/XP

Asset Management Cabling Master XP

MS Office Suites

PROFESSIONAL EXPERIENCE

LabOne/Quest Diagnostics, 08/2004 – PRESENT

6700 Steger Drive, Cincinnati, OH 45237

Senior Field IT

Responsibilities:

Provide management and technical support for Quest Diagnostics real time computer systems, networks, and

software including 15 in house servers, workstations and networks, and Quest Diagnostic computer systems

located in doctor offices in Indiana, Kentucky, Ohio,

and West Virginia.

Manage Microsoft Server 2003 Active Directory user accounts.

Conduct computer software security audits.

Installed and supported instrument communication throughout the network.

Conduct online presentations on product and campaign performance to client audience.

Key Achievements:

Led a team of 8 for a major application upgrade involving in house systems and client locations.

Brian H. Moody Resume, Page 2

Setup a new laboratory containing 300+ desktops/laptops in a weekend.

Humana Military Healthcare Services, Dayton, OH 04/2002 – 07/2004

Network Specialist

Responsibilities:

Provided 24/7 on-call IT support for over 500 units located in Illinois, Indiana, Kentucky,

Michigan and Ohio. Installed and maintained computer systems and printers.

Managed Windows NT user accounts.

Supervised the closing of 4 sites in 2 days.

Solved helpdesk requests using the Remedy application.

Key Achievements:

Designed and developed an Asset Management Microsoft Access database.

Ikon Office Solutions, Centerville, OH 08/2000 – 02/2002

Network Specialist

Provided technical support for Cincinnati, Dayton and Columbus, OH locations.

Maintained computers, printers and phones for Ikon Office Solutions.

Solved helpdesk tickets using program called Remedy.

Upgraded applications and desktops to match the Ikon standard for Cincinnati and Dayton.

Tangent Computers, Dayton, OH 07/2000 – 08/2002

HelpDesk Technician

Provided customer Helpdesk support using the Heat application.

Responsibilities include remote IT support for customers and managing customer dashboard portal to insured

routine maintenance and updates are performed as necessary.

Coordinated and assisted field technicians on-site when needed.

Brian H. Moody Resume, Page 3

Office Depot, Beavercreek, OH 05/1996 – 08/2000

Equipment Specialist/Lead Cashier

Performs Cashier associate job duties.

Supports the Operations Assistant Store Manager in developing a high performance team by assisting in

scheduling and supervision of Cashier associates.

Supervised the technology Department.

Managed 4 employees.

EDU CAT I ON & PROF E SS I ON AL TR AI N IN G

Masters of Information Systems, Wright State University, 2013

BS Computer Engineering, Wright State University, 1998

AS Network Engineer, Sinclair Community College, 2006

AS User Support, Sinclair Community College, 2006

Certifications: Software Applications for Business, Call Center at Sinclair Community College

Comptia A+, Master XP: Excel, Word, Access, and PowerPoint at New Horizons

Breakthrough Performance SixSigma White Belt Certification January 2015

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