MAITRAYEE "Mytree" GANGULY
OBJECTIVE
Seek a senior Executive level position to lead Enterprise Quality
excellence and drive improvement initiatives aligned with strategic
business goals and key performance indicators (KPIs), applying best
practices (Six Sigma / 8D/ TQM/Robust Design execution roadmaps ) in a
ISO9001-2008 compliant environment.
PROFILE
Results oriented Quality Executive with proven ability to implement
significant sustainable improvements in key areas - Customer Value of
ownership, Operational Excellence and Cost of Poor Quality, aligned with
strategic, business and financial goals. Strengths include providing
vision, strategic, tactical leadership, Objective deployment, Methodology
expertise (Robust design, Design for Reliability, Lean Six Sigma, and 8D
Problem solving approaches) and execution to attain operational, strategic
and customer satisfaction goals.
Key accomplishments:
- Reduced Cost of poor Quality (COPQ): i) from 300 M $ to 220 $M
at ASML over 2 years and ii) from $75M to $15 M at Universal
Instruments over 3 years at CBA Group. The COPQ reduction
directly added to bottom line.
- Improved Product Reliability ( MTBF and MTBI and equipment
Availability metrics) by 1.5 X that contributed to Revenue
increase for the Twinscan Platform by 15% ~ $100 M at ASML.
- Reduced Equipment Cost of Ownership during Product life cycle by
50% for Surface Mount Product line at CBA, which contributed
to 12 repeat new Customers over 3 years, generating additional
$50 M in Revenue..
- Improved Product performance in semiconductor lithography and
Pick and Place equipment by 2X (for Critical to Quality
Characteristics - overlay, CDU, Throughput. This was a key
contributor to Revenue enhancement by $150M for 2 Platforms at
ASML. The gross margin improved from 25% to 40%. (~ $1.5 M on
each equipment)
- Achieved Integral Cycle time reduction at ASML by 4 weeks across
the value chain which translated to ~ $30M savings.
- Reduced Cash Conversion cycle at CBA from 120 to 70 days with
multiple Projects improving Working capital efficiency ~30%.
- Customer satisfaction: i) improved from B- to A + at ASML,
making it Lithography leader in the semiconductor equipment
industry ii) Improved from C to A, at Universal Instruments in 3
years.
- Improved Supplier quality DPPM by 3 X over a period of 3 years
within CBA.
- Improved Business process quality level from 3 sigma to > 4
sigma level at ASML and Universal Instruments.
- Improved Factory First pass yld from 50 % to 85% at CBA,
improving build and integration Cycle time by 1 week for a Dual
Beam Lightning M/cs. The estimated savings is ~ $6 M
- Improved Productivity by 20% to reduce Capital investment needs
by ~$5M at Tata Steel. This further helped to increase market
share growth by 5% (resulting in additional $50M).
EDUCATION
University of Connecticut Beta Gamma Sigma (GPA: 4.0)
Storrs, Connecticut
MBA - Major in Corporate Finance, May 2004
Rochester Institute of Technology Outstanding Honors Student (GPA: 3.8)
Rochester, New York
Dept of Engineering - Center for Quality and Applied Statistics
Master of Science - Applied Statistics and Quality, Jan 1998
Master Black Belt, July 1997 (Six sigma Academy)
Black Belt (ASQ)
Benaras Hindu University, India
Bachelor of Science (Honors) First Class Distinction
Industrial Engineering
WORK EXPERIENCE
Nov 2007 to Present - CBA Group (within Patriarch Partners LLC)
Binghamton, NY
The CBA Group of companies (7 Global Manufacturing sites) includes
Universal Instruments Hover-Davis and Unovis Solutions (prior to sale, was
Dover Technology ~ $1.5 B and 11 sites). Universal Instruments is a global
supplier of high speed and flexible component placement systems used to
assemble components onto printed circuit boards ("PCBs") for automotive,
semiconductor, medical, Industrial, consumer, telecommunications
industries. The Advanced Process lab of Universal Instruments helps
manufacturers worldwide to enhance yield, achieve continuous process
improvements and optimize product reliability and lifecycle. Unovis
Solutions provides specialized process knowledge and turn-key automation,
odd form and semiconductor assembly solutions. Hover-Davis is a global
supplier of component feeding solutions to the electronics assembly
industry.
Vice President, Quality & Reliability (Reporting to Group CEO, responsible
for Global Quality across all companies and facilities within CBA, and
corporate level support to Patriarch Partners Portfolio companies- Dura
Automotive, MD Helicopter Corporation, Scan Optics)
Lead worldwide quality organization for CBA group of companies with
accountability for all aspects of Quality related to Product development,
New Product Introduction, Manufacturing, Supply Chain, Metrology and
calibration, Customer focus, business process, Customer satisfaction and
ISO compliant Quality Mgmt System (QMS).
. Provide direction, management and oversight to all Quality functions
globally. Establish Quality policies, compliance standards and Product
Reliability roadmaps.
. Provide leadership and direction for the company's Design Quality
Assurance, Production Quality Control, Supply Chain Quality, Customer
satisfaction strategy, Compliance and Regulatory functions including
Product Safety and ISO 9001-2008.
. Drive the management of strategic quality and business improvement
initiatives for the different businesses aligned with the Balanced
Scorecard model of KPI deployment, with a focus on Customer Value of
ownership, operational excellence and Reduction in Cost of Poor
Quality.
. Formulate the quality excellence goals, Project deployment and manage
the execution of improvement programs using Mfg (Lean, Process Control
and Optimization Methods) and Quality best practices - DFSS, DMAIC
(Six Sigma Methodology), Design for Reliability (DFR), Lean and 8D
Problem solving methodologies for Root cause solutions and corrective
actions.
. Responsible for Training, Coaching and mentoring cross functional
multi-site teams on continuous Improvement and Problem Solving
Methodologies.
. Responsible for reporting, monitoring and Continuous Improvement of i)
Quality dashboard (that includes Factory, customer, supply chain and
Product development) ii) Cost of Poor Quality and iii) customer
satisfaction
. Enhance probability of Revenue forecast success through Focus on
Customer requirements and discipline to product development Phase gate
criterion and methods
. Interact with all levels of management within the company, company
consultants, regulatory agents, customers, suppliers, external testing
labs and lab equipment.
April 2006 to Oct 2007, Universal Instruments, Dover Corporation
Binghamton, NY
Director Quality, Universal Instruments (Reporting to President)
. Develop the Corporate Quality organization from scratch with core
functions and administer the organization's Quality and Reliability
program.
. Formulate the Quality excellence framework and the Company Scorecard
by Business, to drive the Continuous Improvement initiatives aligned
with Business Key Performance Indicators (KPIs)
. Manage Product, Process and Service related Quality activities
including Supply Chain Quality, Receiving Inspection, Mfg Quality
assurance, robust design & Product Reliability within Product
development, Product / Process optimization, metrology, Quality Mgmt
and Customer focus functions.
. Direct all activities of the Quality Assurance, Compliance and
Regulatory groups including Recertification of ISO9001
. Develop and implement the Pick and place Accuracy Improvement Roadmap
to attain leadership Position in Industry for Pick and Place Equipment
. Develop and implement Design for Reliability Program to meet the
Industry RAM goals
. Deploy Proactive and reactive Methodologies for Problem solving and
Improvement initiatives.
. Provided monthly quality status reports to the President/CEO including
work units, product failures, and costs.
. Track the outcome and follow-up of all investigations, Material Review
Boards, Specification, Quality Council and other committees.
. Direct the material and product sampling program, documentation
function and the disposition function.
. Direct the Vendor/Contractor Audit/Certification Program.
. Coordinate/participate in regulatory agency inspections/interfaces and
provided documentation of same.
. Prepare and control the operation and capital budgets for the Quality
department.
Sep 1997 to March 2006, ASML Wilton, CT
(Reporting to Chief Operations Officer, ASML with $6B in Revenue)
ASML designs, develops, integrates, markets and services advanced systems
used by major global semiconductor manufacturers to create chips that power
a wide array of electronic, communications and information technology
products.
Sr. Manager, Corporate Quality (Oct 2004 to March 2006)
. Manage strategic performance improvement project portfolio (Six Sigma
Lean projects) tied to corporate initiatives
. Partner with sector heads and sector champions in Six Sigma deployment
aligned with the Balanced Scorecard and identification of high impact
projects based on opportunity valuation
. Process owner of improvement methodologies for waste elimination,
supply chain, customer focus and operations improvement initiatives
. Responsible for a) methods consolidation for proactive and reactive
Improvements in different problem clusters b) scorecards c)
benchmarking and d) performance improvement best practices
. Responsible for competency management for structured performance
improvement needs across core business processes - new product
development, order acquisition, Order fulfillment and post delivery
(including transactional, manufacturing and design excellence)
. Manage and coach the Black Belt group within Corporate Quality and
mentor sector BBs and GBs on DMAIC and DFSS projects.
. Responsible for conducting multi-tier tollgate, financial audit,
developing communication and recognition plans
. Facilitate development and offering of Green Belt, Black Belt training
customized for different sectors
Manager Quality Engineering and Statistical Methods (reporting to Director
Quality) (Jan 2001 to Sep 2004)
. Lead the statistical methods and continuous Improvement group by
providing direction to a team of quality engineers and statisticians
1. Provide quality engineering, statistical and process Improvement
support to operations, engineering, planning and marketing functions
of the organization in development of robust products using DMAIC and
DFSS strategies
2. Program leader for meeting cycle time, defects reduction and cost
reduction goals in operations by optimizing processes
3. Program leader for Risk mitigation in technology transfer and new
product introductions
4. Support Quality Systems function in Quality Planning and ISO 9001
Quality Audits
5. Develop customized training on Problem solving, Root cause analysis
and Process Improvement methodologies (Lean Six Sigma)
Principal Systems Engineer ( reporting to Director Engineering ) (Sep
1997 to Dec 2000)
. Drive statistical and quality engineering applications for product
performance and customer satisfaction needs in the entire value chain
. Facilitate task force teams on continuous improvement, predictive
performance implementation, supplier quality development, product and
process optimization initiatives aligned with Six Sigma concepts
. Develop and provide training on TQM and Improvement methodologies
1990 to 1997 the Tata Group ($150 Billion Revenue) India
The Tata Group comprises of 91 operating companies in seven business
sectors: information systems and communications; engineering; materials;
services; energy; consumer products; and chemicals.
Consultant, Market Research (May 1995 to
Jul 1997)
(Reporting to Vice president Marketing)
. Responsible for Quality Function Deployment (QFD) for new product
development
6. Formulate Econometric Models for demand forecast of steel in various
End-Use sectors
7. Coordinate with the Center for Policy Research and the Steel Ministry
for arriving at a macro-view on domestic consumption and exports
TQM Program Manager, Tata Steel ($25 Billion Revenue) (1990
to 1995)
(Reporting to Vice President, Operations, responsible for Continuous
Improvement Program Mgmt across 25 facilities with different Products)
. Lead the Operations Quality function by providing direction to a team
of Quality, Statistical and Metallurgical engineers
8. Facilitate the formulation of strategies and development of action
plan of the Quality Council for Operations in achieving quality
objectives through specific improvements and total employee
involvement
9. Develop the Cost of Quality (COQ) Model, compute the COQ for our major
product families and accordingly identify quality improvement projects
in Operations
10. Set bench-marks for key process parameters and product characteristics
and highlight areas of investment
11. Support Corporate Quality group in Quality systems and ISO 9001 Audits
12. Manage entire Continuous Improvement effort in Operations, including
imparting of in-house training in Quality Function Deployment, Total
Quality Management, process improvements using Six Sigma philosophy
and variance reduction framework. Served as the key faculty member of
the Tata Management Development Center and the Technical Training
Institute
13. Develop core group of Quality trainers / facilitators to meet the TQM
program needs
14. Outline recommendations for improving the procurement strategy of Tata
Steel based on a comparative study of Japanese firms for the effective
management of the supply chain
AWARDS/ HONORS
15. Freund Award and Graduate Scholarship at CQAS, RIT
16. Quality Award for Quality Improvement Projects, Tata Steel, India
17. Citation awarded by University of Tokyo, 1994, for talk on 'Benefits
of Statistical Engineering in process Optimization'
PUBLICATIONS *
. Presented 8 technical papers related to Process and Product
improvements in international conferences organized by American
Society for Quality, American Statistical Association, SEMATECH and
SPIE
AFFILIATIONS
. American Society for Quality (ASQ), served as ASQ Program chair (
Southern Connecticut Chapter)
. American Statistical Association (ASA)
* Can be submitted on request.