Summary:
. Over ten years of professional experience.
. Developed and analyzed business processes to develop Vendor Management
Solutions that achieve business requirements for ISO 9000 Quality
Management - FieldGlass, Staff Enabler, Evolution and Staff Advisor.
. Vendor Management/ Consultant /Analyst/ Project Manager/ Contract
Reviewer/ to both internal and external stakeholders with ability to
interact and influence cross-functional teams across organization to
ensure project success, manage customer engagements/ business
processes.
Education:
. Bachelor of Science, Interdisciplinary Studies, Expected 08/2015
Mississippi State University, Starkville, MS
. Associate of Arts Degree, Fashion Merchandising, 2003
Bauder College, Atlanta, GA
Experience:
Guidant Group, Atlanta, GA
06/2012 - 03/2015
Vendor Management/ Project Management
. Developed and analyzed business processes via the Master Services
Agreement and Staffing Company Agreement to develop Vendor Management
Solutions that achieve business requirements for ISO 9000 Quality
Management.
. Acted as lead analyst for new implementations.
. Assisted Legal with negotiation of terms for non-standard contractual
language
. Created price letters/proposals and verify price loads.
. Served as a resource to Sales when direction is needed regarding
corporate policies and procedures for pricing and contracts.
. Created ad hoc sales reports and/or analysis.
. Conducted training and demonstration sessions for Account and Audit
Teams.
. Proactively identified cross functional concerns and communicate with
teams involved to remedy the concerns.
. Brought direction, consistency and organization across by creating an
approval matrix outlining required signature levels for pending /
negotiated agreements, including software licenses, professional
services, ordering documents, SOWs, and telephony for Department Heads
'IT Contract Signage.
. Collaborated in the continual improvement of delivery methodologies
and the development of training materials and curriculum.
. Worked closely with stakeholders: clients, vendors, and department
leaders to establish business objectives and strategy through market
research and analysis.
. Developed strategic, business and marketing plans under the direction
of the executives
. Planned, executed, implemented, and drove continuous improvement
activities through application of change management process and best
practices.
. Acted as vendor manger/consultant/project manager/"trusted expert
advisor" to both internal and external stakeholders with ability to
interact and influence cross-functional teams across organization to
ensure project success, manage customer engagements/ business
processes.
Convergent Media Systems, Alpharetta, GA
11/2010 - 03/2012
Project Consultant
. Worked collaboratively with Bank Managers, Project Manager, Engineers,
and Technicians to coordinate start to finish projects.
. Utilized Great Plains for tracking supply chain process, inventory
control, and business financials.
. Scheduled installation dates and sent out Scope of Work to
technicians.
. Tracked / monitored contract renewals for existing Customers and
contractual fees ensuring conformance with company policy.
. Developed / Implemented contracts process mapping procedures for sales
and operations for on-boarding of new / existing business.
. Facilitated business processes by exercising close communication with
operations, BOC and outside counsel.
. Performed comparative analysis of average fees against agreed
contractual rates to ensure compliance.
. Provided feedback to customer's Security Questionnaires regarding
client's Information Security, Human Resources, Business Continuity,
Regulatory Compliance and Finance.
. Determined when/if a site survey is necessary and coordinate with
technicians.
. Captured any additional supporting information provided by the branch
manager.
. Communicated trouble-shooting and/or guidance to installer based on
the Scope of Work or site contact's request during the installation
process.
. Confirmed high quality and safe installation with Branch Manager.
. Authorized receivers and completed sign off process.
. Closed out work orders in Great Plains and created invoices for
customer.
. Maintain accurate event tracking and record keeping from Day 1 to End
of Project.
The Home Depot-Corporate, Atlanta, GA
06/2007 - 08/2008
Project Consultant
. Produced Graphical Order Templates in order for store employees to
place orders and track merchandise.
. Assisted Customers internally / externally with contract negotiations
and administration of consulting agreements including extensions, new
business, invoicing, credit holds, receivable issues and
consolidations.
. Drafted, reviewed and negotiated standard and non-standard contracts,
i.e. Service Agreements, Time & Materials and Fixed Price Agreements
to assess requirements and contractual obligations for new/existing
clients.
. Validated contract packages for accuracy, compliance, and Consulting
Business Approvals.
. Processed contract order packages for order processing and project
funding.
. Created presentations (financial, quality, production, customer
service, operational efficiency, market share, etc.) to highlight
company progress.
. Trained vendors and stores by preparing, transcribing, composing,
typing, editing, and distributing agendas in order to create complete
and accurate pricing data.
. Performed data entry.
. Coordinated support services, including preparation of sensitive
and/or complex documents.
. Established and maintained files in accordance with predetermined
standards.
. Answered phones and routed calls to appropriate office personnel.
. Scheduled and maintained calendar of appointments, meetings and travel
itineraries.
. Researched and documented vendor invoices and payments related to
department budget.
. Prioritized work based on daily goals.
The Home Depot-Corporate, Atlanta, GA
05/2006 - 06/2007
Data Management Specialist
. Data Entry for all merchandising- related data (i.e., Purchase Orders,
SKU setups, maintenance, copy SKU, vendor setup, retail/cost updates
etc.).
. Assisted Global Product Merchants in special projects and initiatives.
. Reviewed all executed documents for changes/ amendments made by
merchants.
. Sent changes to proper personnel for review and approval.
. Responsible for updating all store logs.
. Ensured fully executed documents included required documents and met
company standards.
. Performed backup receptionist duties.
Gilmore Memorial Hospital, Amory, MS 03/2003
- 05/2005
Administrative Assistant
. Applied leadership and interpersonal skills to perform receptionist
and office related duties in an efficient manner; directed incoming
traffic including phone calls, clients and visitors.
. Maintained and organized front office area including conference rooms
and main lobby.
. Assisted with on and off-site file storage.
. Provided back-up support to relocation department as needed.
. Performed general office duties including but not limited to
distributing faxes and wire confirmations, data entry and general
reports.
. Responsible for processing daily reports.