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Customer Service Human Resources

Location:
San Francisco, CA
Posted:
May 24, 2015

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Resume:

Emily M. Curtis

***** *************** **., ******* *****, OH 43402

acpuet@r.postjobfree.com, 419-***-****

Summary of Qualifications

Driven to succeed with a passion for providing leadership to help achieve common organizational objectives

Finds success when supporting others in reaching their goals

Thrives in an environment where honesty, integrity, and collaboration are valued

Strives to build inter generational relationships that opens dialog toward common ground

Believes that continuous personal development is crucial in consistently achieving goals

Technical Skills and Proficiencies

Self motivated; ability to lead and motivate others

Ability to make sound decisions while under pressure

Ability to multitask efficiently and pay close attention to detail through time management

Proficient user of Microsoft Office applications including, but not limited to, Word, Excel,

PowerPoint, Access, Publisher, and Outlook

Proficient in recruitment software including but not limited to PeopleFluent, Taleo, Brassring,

Avature, Full Slate, and Voice Advantage

Work Experience

Pontoon Solutions, Toledo, OH March 2015 Present

Recruiter Coordinator II Regional Lead

• Maintain a region of 10 states, which includes between 115 130 positions at one time

• Administer assessment and complete electronic pre screening of candidates to support recruiting

efforts

• Manage written and verbal communication with candidates and hiring managers throughout the

recruiting process and serve as a resource for all recruitment process and client organization questions

• Facilitate the success of the team by providing support and input necessary to serve our clients and

the candidates

• Partners with Coordinator I to provide direction and training on specific client needs

Pontoon Solutions, Toledo, OH January 2015 March 2015

Recruiter II

Develops and maintains a strong customer service based relationship with clients

Assists the lead recruiter in the management and adherence to team and individual metrics

Create candidate submittal documentation in a way that maximizes the client’s interest in moving the

candidate throughout the process

Assist in passive candidate recruiting techniques and sourcing strategies as necessary

Pontoon Solutions, Toledo, OH September 2014 January 2015

Recruiter I

Review resumes, prescreen candidates and document all activities in appropriate systems of records

Interview, engage candidates and assess candidates’ qualifications for assigned portfolio of positions

Manage communication with the candidate throughout the interview life cycle

Work Experience Continued

OSU Extension Wood County, Bowling Green, OH September 2010 August 2014

4 H Program Assistant

Facilitate instruction and mentor 100 4 H camp counselors and junior fair board teens through the

recruitment, interview, selection, training, and evaluation process

Manage a large multi generational volunteer base to conduct camps, fair livestock shows, member

evaluation, fundraisers, and award programs for 1,800 4 H and FFA youth

Created a new registration process to make camp enrollment more streamlined, saving 40 hours of

labor intensive work annually

Use current technology to design brochures and marketing materials to promote the program

Bowling Green State University, Bowling Green, OH August 2013 August 2014

Graduate Teaching Assistant

Collaborate with the professor to facilitate two organizational management classes totaling 200

undergraduate and graduate students

Communicate with the professor and students daily and advising as needed

Occasional instruction, administer attendance, quizzes and assignments

Trinity Lutheran Daycare, Arcadia, OH October 2009 August 2011

Bookkeeper/ Director’s Assistant

Preformed office manager duties including payroll, tuition collection and posted accounts, paid bills,

created customer statements, completed government reports

Installed and updated new accounting software to create a more efficient environment

Implemented a new filing system to optimize office organization

Education

Bowling Green State University; Bowling Green, OH

Master’s of Business Administration and Graduate Assistantship

The University of Findlay; Findlay, OH

Bachelor of Science in Human Resources with a dual minor in Accounting and Marketing

Dean’s list: 2009 2012; Cum Laude; UF Dana Scholar, 2012

Honors/Awards

American FFA Degree Recipient (Highest Achievement Possible) 2011

Wood County Top 4 H Member (Highest Honor Given) 2010

Wood County 4 H Honor Court Member 2010

Outstanding 4 H Leadership Award 2010

Wood County Spirit of 4 H Leadership 2009

Community Involvement

Pontoon Solutions: People Council Member 2015 Present

UF Collegiate Energy Challenge Program Coordinator Fall 2012

BGSU’s MBA Student Association 2013 2014

Wood County 4 H Program Member 2000 2010

Wood County 4 H Advisory Committee 2013 Present

Volunteer and Club Advisor 2011 Present

Junior Fair Board Advisor 2011 Present

4 H Camp Adult Staff Member 2010 Present

Carteens: Program Coordinator 2010 2014



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