Alma Pjetri

** ******** ******, *******, ** *****

Tel: 914-***-****

Cell: 914-***-****

OBJECTIVE: To obtain a position as a room attendant and waitress in a

hotel

SUMMARY OF QUALIFICATIONS:

. More than 1 year experience as a room attendant and waitress

. Hardworking and professional at performing the job duties

. Knowledge of the materials, equipments and processes in cleaning and

housekeeping

. Good relationship with supervisors and team mates

. Great flexibility in working hours to suit the situations

. Great honesty and loyalty proven through the past work experiences

. Speaks well Albania, Italian, and English

PROFESSIONAL EXPERIENCE:

4/1/2012 - 10/31/2012 Room Attend and Waitress at Via Napoleone # 37

Solferino (Mantova) 46040 Italy

. Dust and clean hotel rooms

. Change linen and craft beds

. Clean showers, tubs, sinks and toilet items

. Vacuum and brush carpets, mop floors as required and dust furniture

. Record room condition on work assignment sheets

. Give information to guests regarding hotel services

. Listen and act in response to guest's requests or complaints

. Report lost and found articles, safeguarding problems to supervisor

. Remove worn guest amenities and garbage

. Refill guest amenities and supplies

. Look over rooms for security hazards and for the operating condition

of utensils

. Present menus and respond any questions regarding menu items

12/8/2012-7/31/2013 Waitress at Trattoria Dei Colli, Via Ortaglia #1

Monzambano (Mantova) Italy

. Greet guests and accompany them to their tables

. Present menus and respond any questions regarding menu items

. Serve food and beverages

. Stock service areas with supplies; coffee, food, tableware, and linens

. Take dishes and glasses away from tables and counters

. Taking customer's orders, serving food and beverages and performing

other duties as assigned

EDUCATION:

09/2006 - 6/2011 High School Diploma, Via Roma #2 Guidizzolo (Nantova)

46040 Italy

REFERENCES: Upon request

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