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Customer Service, Data Entry

Location:
San Diego, CA
Posted:
May 25, 2015

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Resume:

Rachel Willow Laue

**** ********* **

Apt **

San Diego, CA 92115

Phone: 806-***-****

Email: acpu2a@r.postjobfree.com

Availability:

May 18, 2015 Full Time

Work Experience:

San Diego State University

5500 Campanile Drive

San Diego, CA 92115 United States

08/2014 – 05/2015

Salary: 11.50 USD Per Hour

Hours per week: 7

Grading Assistant

Duties, Accomplishments and Related Skills:

Grade all classroom assignments, aid professor in classroom management, lead class

discussions.

Supervisor: Dr. Farid Mahdavi 619-***-****)

Okay to contact this Supervisor: Yes

Happy Tails Lodge

1401 NW Bypass

Great Falls, MT 59404 United States

05/2014 - 08/2014

Salary: 9.00 USD Per Hour

Hours per week: 40-50

Customer Care Specialist

Duties, Accomplishments and Related Skills:

Managed front desk, ran all transactions, provided customer service, maintained pet store, made

sales, promoted new products and services, scheduled appointments and reservations, cared for

animal guests, kept veterinary records updated, balanced daily books, answered phones,

evaluated pets for grooming, coordinated with fellow employees to keep all pets safe and

secure.

Supervisor: Katy Duncan 406-***-****)

Okay to contact this Supervisor: Yes

Honors Program, Wayland Baptist

University

1900 W 7th St CMB 1202

Plainview, TX 79072 United States

08/2012 - 12/2013

Salary: 7.25 USD Per Hour

Hours per week: 20

Student Assistant

Duties, Accomplishments and Related Skills:

Sent emails and correspondence on behalf of the director, maintained the filing system, made

copies, created various documents and databases in MS Word and Excel, created promotional

materials and helped to organize and execute the annual luncheon and other events. Required

adaptability to new and unfamiliar tasks and the ability to solve problems quickly.

Supervisor: Dr. Niler Pyeatt 806-***-****)

Okay to contact this Supervisor: Yes

School of Behavioral and Social Sciences,

Wayland Baptist University

1900 W 7th St CMB 1292

Plainview, TX 79072 United States

08/2010 - 12/2013

Salary: 7.25 USD Per Hour

Hours per week: 20

Student Assistant

Duties, Accomplishments and Related Skills:

Graded tests, made copies, maintained attendance records, proofread and created documents in

MS Word, Excel, PowerPoint, and Publisher. Required learning and executing correctly and

efficiently the disparate methods of a large group of individuals. Completed an index of family

history documents in preparation for submission to a historical society.

Supervisor: Heather Gerszewski 806-***-****)

Okay to contact this Supervisor: Yes

Office of Advancement, Wayland Baptist

University

1900 W 7th St CMB 1295

Plainview, TX 79072 United States

05/2013 - 08/2013

Salary: 7.25 USD Per Hour

Hours per week: 20

Student Assistant

Duties, Accomplishments and Related Skills:

Recorded donations from university donors using Raiser’s Edge, reorganized the office’s filing

system, ran the reception desk, answered phones, greeted visitors, and made phone calls and did

research on behalf of the administrative staff.

Supervisor: Hope English 806-***-****)

Okay to contact this Supervisor: Yes

Other Experience:

Ace Hardware

3527 10th Ave South

Great Falls, MT 59405 United States

06/2011 - 08/2011

Salary: 7.35 USD Per Hour

Hours per week: 40

Cashier and Greenhouse Associate

Duties, Accomplishments and Related Skills:

Provided customer service, ran the cash register, assisted with the summer greenhouse.

Supervisor: Sean Norstedt 406-***-****)

Okay to contact this Supervisor: Yes

President’s Ambassadors

Wayland Baptist University

08/2011 – 12/2013

Served as a student public relations representative to the university donors and trustees and the

Plainview community. Under the administration of the Offices of the President and

Advancement I was privileged to aid in raising funds for the university while developing

interpersonal, communication, and networking skills.

Supervisor: Hope English 806-***-****)

Wayland Baptist Trailblazer

08/2010 - 12/2011

Staff Writer/Copy Editor

Wrote news and human interest stories, proofread and edited all incoming articles and aided the

managing editor in meeting deadlines.

Education:

San Diego State University San Diego, CA

Master's Degree 05/2016

GPA: 3.90 of a maximum 4.0

Credits Earned: 11 Semester hours

Major: History

Wayland Baptist University Plainview, TX

Bachelor's Degree 12/2013

GPA: 3.98 of a maximum 4.0

Credits Earned: 124 Semester hours

Major: History Minor: English/Honors Honors: Summa Cum Laude

Language Skills:

Language Spoken Written Read

Spanish Novice Intermediate Intermediate

Latin Novice Intermediate Intermediate

Professional Publications:

"The Cold War at a Baptist College: The Thread of Anti Communism in the 'Wayland Baptist Trailblazer,'"

West Texas Historical Review, Fall 2014.

References:

Name Employer Title Phone Email

Wayland Baptist Director of Honors

Niler Pyeatt University Program 806-***-**** acpu2a@r.postjobfree.com

Adminstrative

Heather Wayland Baptist Assistant-School of

Gerszewski University Social Sciences 806-***-**** acpu2a@r.postjobfree.com

Wayland Baptist Director of Donor

Hope English University Relations 806-***-**** acpu2a@r.postjobfree.com Indicates professional reference



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