MARILYN RICKMAN, MS, EMBA

** ***** ******

Brooklyn, NY 11201

acpu0o@r.postjobfree.com 347-***-****

www.linkedin.com/in/marilyngrickman/

Senior Director, Human Resources and Talent Acquisition

Award winning Human Resource Manager with a record of leadership and

achievement in benefits, compensation, employee/labor relations, diversity,

talent acquisition and management, employee program and policy development

and general human resource management.

A versatile HR Manager and Generalist with demonstrated success driving

delivery of HR programs and services to workforces in for-profit and non-

profit organizations and in union and non-union environments. Ideally

suited to meet the needs of organizations in the SMB sector with employee

populations typically ranging from 500 to 1,000 exempt and nonexempt

personnel.

A trusted advisor and strategic partner committed to identifying and

meeting challenges through proactive alignment and engagement of key

stakeholders. Noted for providing strategic and operational leadership in

development, implementation, and administration of HR programs with strong

business acumen, project management and communications skills.

Deep experience in talent management as well as in compensations and

benefits planning and administration in areas including COBRA, Short-Term

Disability, Workmen's Compensation, FMLA health, dental, life insurance and

retirement plans including 403B.

CORE HR LEADERSHIP COMPETENCIES

Recruitment & Selection . Employee Relations . Performance Management &

Reward . Talent Management

Training & Development . Employee Relations . Union Relations .

Negotiations . Strategic Planning . Business Partnering Team Leadership &

Motivation . Project Management . Non-Profit Experience . Change Management

. Budgeting

Cost Containment . HR Policy Planning & Development . Compensation &

Benefits . Payroll

CAREER NOTES

Early career success as a Facilities Manager, Office Manager and ISDA

Negotiator at firms including Merrill Lynch; Tuller, McNealus, Field & Chu;

The Financial Relations Board and Deutsche Bank. Quickly developed

experience and expertise in Investment Banking Operations, Financial

Services and Architectural Design.

Later success in brief HR engagements or consulting assignments with

companies and organizations that included OnTrack Research (Recruiter 2013

- Present) and Crown Associates Inc. (Consultant 2013 - Present)

PROFESSIONAL EXPERIENCE

The AflacNY Assurance Co., New York, NY

2014 - Present

A national firm providing out-of pocket expenses not covered by health

insurance and your everyday living expenses.

New York State Life, Health and Accident Insurance License # LA-1333060

McRoberts Protective Agency, Inc., New York, NY

2013 - 2014

A national firm providing security staffing and security solutions and

positioned on the forefront of security technology.

Human Resources Manager

Served as a trusted advisor and strategic partner to senior management on

matters related to disciplinary actions,

performance management, employment discrimination, benefits and

compensation. Provided HR leadership and

support to corporate and field operations in areas that included

performance management, talent acquisition, and training.

and development, compensation and benefit administration, safety, and

employee relations.

Administered benefit programs including life, health and dental insurance,

vacation, sick leave, EAP and FMLA. Tracked and

Processed workers compensation claims and maintained OSHA log for 2500

employees nationwide.

Took the lead in the continuing recruitment of personnel required to meet

the security needs of the company and a wide

variety of clients, some requiring extensive FBI clearance. Successfully

recruited, interviewed, referred and hired more

than 800 employees utilizing a variety of methods, including direct

sourcing, targeted advertising and the internet.

< Improved the timeliness and quality of hiring. Developed and maintained a

network of contacts to help identify, source and recruit candidates

including agencies and industry related organization

<

< MARILYN RICKMAN, MS, MBA

PAGE TWO

< Helped reduce turnover in an industry known for high turnover. Designed

and conducted exit interviews for voluntary and involuntary terminations

to address exit trends. Created performance appraisal process and trained

managers to write and deliver legally compliant performance reviews.

CAI Parks & CAI Food, Inc (a.k.a. Central Amusement International.,

Brooklyn, NY 2012 - 2013

A company involved in entertainment and hospitality. Luna Park is a

Brooklyn-based amusement park and a strategic

business unit of CAI Parks and CAI Food.

Human Resources Manager

Spearheaded staffing efforts required to ensure the ongoing operations of

four amusement parks as well as associated.

restaurants employing more than 500 workers on a seasonal basis. Planned

and directed the identification, recruitment,

hiring and onboarding of as many as 700 employees a year

Vetted the efforts of supervisors and managers to ensure ongoing and

harmonious employee relations. Ensured the timely

processing of all related payroll. Served as the voice and face of senior

management in response to employee inquiries regarding

HR policies and procedures, benefits, leaves of absence, performance

evaluations and payroll issues.

< Defended company against adverse actions by employees. Conducted or

vetted hiring, terminations, exit interviews, disciplinary actions and

investigations. Provided proper documentation to ensure consistent

enforcement of related policies.

< Provided cost-effective staffing that benefitted both company and

employee. Created and managed Internship programs with local universities

and colleges. Onboarded oriented and processed 60 International students

for summer hires.

< Set the foundation for effective employee communications and staffing as

well as employee training and development. Designed, created, and

implemented employee handbook, park forms, training manuals, new hire

orientation, and new hire paperwork. Coordinate employee training in CPR,

Fire Safety, and general park operations and management.

< Improved the quality and capabilities of management. Implemented

training program for supervisors and managers.

Contemporary Guidance Services, Inc (CGS), New York, NY

2011 - 2012

An organization that helps special education students transition smoothly

and successfully from school to career by providing them with the training

that leads to job.

Human Resources Manager

Drove delivery of a full range of HR services including recruitment, new

employee orientation and onboarding, employee relations, performance

management and reward, and management training as well as compensation and

benefits. Maintained records and statistics in accordance with the city,

state and federal agency requirements. Routinely updated HRIS systems and

completed all reports and documents in a timely manner.

< Laid the groundwork for continuing improvement in employee tracking and

regulatory compliance. Established and maintained an employee database

that was legally compliant, and updated it as required.

< Enabled managers to better direct their employees and comply with all

regulatory requirements. Personally trained supervisors and directors on

performance management, workplace safety, grievance resolution procedures

and employee relations. Delivered yearly training, per EEOC mandates, to

all supervisory employees.

Pride Health Inc., Brooklyn, NY

2010 - 2011

A leading recruitment and staffing firm specializing in all levels of

healthcare.

Human Resources Consultant

Assisted clients in managing payroll and benefits. Served in a staff

augmentation assignment with Physician Affiliate Group of New York at Coney

Island.

< Enabled the organization to better manage time, labor and payroll

expenses. Tracked time and attendance for more than 450 permanent and per-

diem employees. Assisted Medical Doctors, Physician Assistants, and

Senior Lab Technicians in tracking sick time, vacation time, and training

time.

< Provided value added service beyond the pale of HR services. Prepared

documentation for billing department e.g. licenses and UPI numbers.

< Facilitated an organizational transformation. Administered Transfer of

Benefits from former company (University Group Medical Associates - UGMA)

to PAGNY benefits plan.

Catholic Charities Brooklyn & Queens. Brooklyn, NY

2009 - 2010

A nonprofit running more than 160 programs provide affordable housing,

nutritious meals, recreation for seniors, residences for the

developmentally disabled, and assistance to neighbors in need.

MARILYN RICKMAN, MS, MBA

PAGE THREE

Senior Human Resources Generalist

Delivered essential support in HRIS management, recruiting, new employee

onboarding, payroll management, training and development, performance

management and reward, compensation and benefits (including 403B) and

regulatory compliance in both union and nonunion environments. Served as a

change catalyst fueling improvement in the quality and delivery of HR

services to an organization with more 2,800 employees tasked with executing

183 service programs. Assisted in compiling documents for Council of

Accreditation (COA) 2010 review/audit.

< Enhanced employee communications. Revised employee Policy and Procedure

Manuals as well as Employee Handbook.

< Improved employee morale by demonstrating a continuing commitment to

employee welfare. Negotiated discount gym memberships, provided education

material on good health. Personally managed annual performance

evaluations for all employees. Created the organization's affirmative

action plan.

Boys & Girls Harbor, Inc. New York, NY

2007 - 2009

An organization best known for promoting child protection and welfare

through a variety of programs.

Human Resources Generalist

Provided tactical support to the Senior Director of HR in an organization

with more than 450 employees driving delivery of 22 education programs in a

union and nonunion environment. Served as Benefits Administrator in areas

that included Health, Dental, Life, 403(b), FSA, Transit, Workmen's

Compensation, Disability, FMLA, and COBRA.

< Facilitated performance management, compensation and benefits aligned

with industry standards. Completed new job descriptions for all staff,

assisted in new review program to determine compensation.

< Played a pivotal role in attracting top talent to the organization.

Coordinated recruiting with site directors. Advised on recruitment

decisions. Delivered new employee orientation and onboarding.

Baltic Street AEH Inc, Brooklyn, NY

2004 - 2007

A not-for-profit corporation dedicated to improving the quality of life for

people living with mental illness.

Human Resources Director / Generalist

Drove delivery of HR services including staffing, new employee orientation,

employee relations management, training and development, benefits

administration and payroll processing. Maintained and updated HRIS systems

as well as employee policy manuals, job descriptions and performance

reviews. Served as designated signature on the company checking account.

< Fostered a culture of wellness. Co-chaired Wellness Committee; developed

wellness and team building events.

< Lowered cost-per-hire by utilizing a variety of non-fee sources.

Facilitated payroll on an as needed basis.

< Improved benefits quality while reducing benefits costs. Rigorously

negotiated all benefits. Added dental coverage and low cost term life,

upgraded mental health visits in HMO from 20 to 60.

EDUCATION & TRAINING

Executive Master of Business Administration, St. Joseph's College,

Brooklyn, NY

Master of Science, Management, Human Resources, St. Joseph's College,

Brooklyn, NY

Bachelor of Arts, Art History, New York University, New York, NY

TECHNICAL COMPETENCIES

MS Word, Excel, PowerPoint, Publisher, ADP (HRB & Report Smith), Paychex,

Ceridian, Kwantek, Winteam, Outlook & Internet

CERTIFICATIONS, LICENSURE & AWARDS

Recipient, National Disability Employer Recognition Award, VESID (currently

Acces-VR) New York State in recognition of exemplary hiring practices

addressing the needs of persons with disabilities 2006

Recipient, Patriotic Employer Award, Office of Secretary and Defense, in

recognition of proactive and exemplary support to Guard and Reserves

personnel.

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