Christopher L. Gonzalez

*** ******** ******, ***** *.Y 10473

telephone 347-***-****

core leadership qualifications

Team building / Leadership management/ Skilled in conflict resolutions /

Staff training and development / Consultative selling strategies

Experience:

Levis, New York, N.Y

sales lead September 2010-Present

. Direct and supervise employees in performing customer services

. Instruct staff on how to handle difficult and complicated sales

. authorize payments and merchandise returns.

. establish credit policies and operating procedures

. conflict resolution for employees and consumers

. in charge of employee scheduling and maintaining payroll from day

to day

Game Stop Bronx, N.Y

Assistant store manger November 2007 to January 2009

. performed all opening and closing managerial functions which

included, the securing of the business at end of day. all cash

handling procedures, supervision of the closing personnel

. Assisted with receiving and maintaining all inventory including

daily, weekly. and monthly

. Responsible for the training and development of all employees

. Responsible for scheduling and maintaining payroll from day to day

. In charge of promoting all midnight openings and special events

Education:

Saint Raymond's high school for boys Bronx, N.Y diploma awarded

Miscellaneous: Successfully completed 350 education and training clock

hours specific course work, for Credentialed Alcoholism and Substance

Abuse Counselor (CASAC)

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