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Customer Service Representative

Location:
Oakland, CA
Posted:
May 23, 2015

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Resume:

Robyn M Ibarra

*** **** ***

Lompoc, CA *****

805-***-****

acptu4@r.postjobfree.com

Professional Summary

Over 10 years of dedicated experience with dealing with well-known

local, national and global suppliers. A track record for successfully

purchasing to a company's exact business requirements by collating and

analyzing order requirements and supplier information. Always

negotiating best buying terms and ensuring materials are bought at the

most competitive price. Main component buyer for multimillion dollar

projects, cross trained in multiple departments.

PROFESSIONAL EXPERIENCE

LivHome Senior Services Santa Barbara, CA 93101 2012 -2014 Caregiver

Assisted with bathing, grooming, toileting and incontinence issues.

Administrating required medications. Prepared meals, provided

transportation to doctor appointments. Provided non-medical in home

care and assistance for seniors and disabled adults. Closely worked

with and monitored patients suffering from Alzheimer's disease.

Provided cooking, cleaning, and companionship. Demonstrated unwavering

patience and understanding; diffused extremely anxious and traumatic

situations for confused patients.

Bardex Corporation Goleta, CA 934**-****-****

Equipment Buyer

Established approved sources of materials, equipment and services by

assessing Supplier capabilities, strategic source selection and

managing supplier relationships. Ensure that cost and performance

concerns and risks are minimized. Analyzed bids for best pricing,

participated in contract negotiations, coordinated receipt of

deliveries, monitored supplier performance, and worked closely with

production to ensure that quality of goods received were within terms

of negotiated contracts. Worked closely with the engineering

department to provide pricing and delivery options. Provided training

for receptionist/Purchasing Clerk.

Bardex Corporation Goleta, CA, 934**-****-****

Production Control Spares Supervisor

Provided leadership, direction, and development for the production

control department; including all aspects of production scheduling and

inventory management where the primary products require complex

machining, finishing, assembly, and test.

Provided Weekly Progress Reports, Lead weekly Status Meetings for

Operation Leaders

MicroAge. Santa Maria, CA 934**-****-****

Customer Service Representative

Responsibilities included answering inbound calls in a call center.

Provided quality telephone assistance by troubleshooting shipping and

technical issues for United Parcel Services.

EDUCATION

Santa Barbara Business College; Business Administration

Many certificates in work related seminars, training and workshops, in

such areas as Reception, Purchasing, Proofreading, and Company Safety.

Knowledge of DOS, Windows, Access, and Excel, Certified typing skills

at 50 wpm.

Friendly and easy going with people, keen observer, fast learner, able

trainer & good listener



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