Kathleen A. Watson

*** ****** ****

Hudson, MA **749

acptiq@r.postjobfree.com

978-***-****

Professional Summary:

Accomplished professional with vast experience seeking an opportunity to effectively utilize my skills and education.

Self starter with a strong customer service background meeting deadlines while multi tasking in fast paced

environments. My dedicated work ethic will enable me to make a positive contribution to your company.

Education:

The Salter School, Tewksbury, MA January 2015

Health Claims Specialist Certificate

CEHRS Certification

Relevant Coursework

• ICD 9 / CPT Computerized Billing HIPPA Compliance

• •

• HCPCS Insurance Medical Law & Ethics

• •

• E Health Records Medical Terminology Medisoft

• •

Fitchburg State College, Fitchburg, MA completed 2 years

Work History:

(Extern)

Carewell Urgent Care, Tewksbury, MA 2014 to 2015

• Utilized DocuTap system to register 30 40 patients per day

• Answered multiple phone lines

• Data entry of patient demographics

• Contacted insurance companies to verify patient's eligibility

• Accurately verified insurance eligibility information through NEHEN

• Processed payments through Pay Trace (credit cards)

• Collected co payments from clients for patient services

• Provided excellent service as measured by Press Ganey scores of over 90%

Customer Service

Honey Farms, Leominster, MA 2009 to 2011

• Provided outstanding customer service

• Maintained and updated all product inventory

• Maintained a clean and safe environment

Administrative Assistant

Littleton Lumber Corporation, Littleton 2005 to 2007

• Transcribed a variety of confidential financial documents

• Managed the daily operations & administrative needs of the office

including support for Inside/Outside sales representatives

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