I sedde B. Alvar ado
B ronx, NY 10472
i acptia@r.postjobfree.com
OBJECTIVE: To obtain a position that will enable me to use my strong organizational skills,
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educational background, and ability to work well with people.
WORK HISTORY
MARSHALLS March 2014- Present
Sales associate. Responsibilities are cashier handling, organization of sales floor and queue
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line. Customer service.
CAPACITY GROUP June 2014- October 2014
Office Assistant. Responsibilities consisted of covering reception area. Handling and distributing mail to
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underwriters. Process motor vehicle IDs and run reports for DMV licenses. Handled BOR accounts.
Followed up with insured and cancellations. Created proposals (quotes) for underwriters. Processed and
insured endorsements. Followed up with office supplies.
FIRST MERCURY INSURANCE COMPANY, INC March 2012- August 2013
Underwriter Assistant – CoverX Specialty Department. Responsibilities consisted of
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clearing and updating rush clearances. Updating integration to quoted status. Assigning
policy numbers and mailing policies to client. Color-code all documents in the system.
Follow up with all quote/binders subjectivities to its completion. Process endorsement
requests. Create and issue binders and maintain policy log. Issue and booking policies.
Order, review and followed up with loss run requests. Initiate and complete the renewal
solicitation procedure for all renewals. Maintain and prepare solicitations for the prospect
log. Assign book of business to Underwriters. Assistant to regional Vice President of the
department in business and regional matters. Respond with a sense of urgency and met
deadlines as related to reports, correspondence, and special projects. Communicating
business functions both with internal and external clients. Developing working skills of
all departmental function including instructions provided by underwriters.
ST. PAUL TRAVELERS June 2001- February 2012
AME- Account Manager, Specialty Excess & Umbrella Department. Responsibilities
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consisted of clearing and updating new and renewal submissions. Initiate and complete
the renewal solicitation procedure for all renewals. Maintain and prepare solicitations for
the prospect log. Assigned to handle book of business for assigned territories. Create and
Issue Binders. Book Premium policies. Issue and mail policies to brokers. Assistant to
Regional Vice President of the Department in business and personal matters. Arrange
company meetings on-site or off-site. Prepare and submit internal expense accounts.
Prepare and submit check requests for external invoices. Respond with a sense of
urgency and met deadlines as related to reports, correspondence and special projects.
Work well with co-workers; develop good working relationships with internal and
external clients. Good working knowledge of all departmental functions; comprehend
and retain instruction provided by underwriters. Able to learn systems, product
knowledge and interdepartmental policies and procedures quickly. Purchased supplies
and maintained inventory.
FIREMAN'S FUND INSURANCE COMPANY, INC.
Underwriting Support Technician, Excess & Special Risk Department. Responsibilities
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consisted of processing policies: collated chronologically, created
manuscripts/endorsements as attachments, assembled presentation folders; distributed
to brokers. Input cancellation data (bureau state filings, notices of non-payment,
reinstatements, counter signatures); distributed and filed appropriately. Monitored
accounts receivables; followed-up with brokers regarding payment due on account;
picked up checks. Maintained a high degree of accuracy in handling policies,
cancellations, and accounts receivables. Archived and retrieved files. Purchased
supplies and maintained inventory. Backed-up receptionist and Commercial Lines
Department; screened visitors and telephone calls; typed letters and memos for three
managers; handled special projects. Responded with a sense of urgency and met
deadlines as related to reports, correspondence, and special projects. Worked well with
co-workers; developed good working relationships with internal and external clients.
Good working knowledge of all departmental functions; comprehended and retained
instruction provided by underwriters. Able to learn systems, product knowledge and
interdepartmental policies and procedures quickly.
Clerk Operations Department
• Data Entry. Responsibilities consisted of archived and retrieved files, answered
telephones, input information.
COMPUTER SKILLS
• Microsoft Office 2000 (Word and Excel)
• Lotus Notes
EDUCATION
Interboro Institute - New York, NY- Received a Secretarial Administration Diploma.
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Park West High School- New York, NY- Graduated with General Education Diploma
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