**** ***** ***, **.

Washington, DC *****

BIANCA A. LAYTON Home: 202-***-****

Cellular: 202-***-****

Email: acptgx@r.postjobfree.com

OBJECTIVE: To obtain a position that will utilize my skills and

experience in dealing with opportunities that stimulate my

creative mind and enhance my ideas and approaches to problem

solving.

EDUCATION: Edison Friendship Charter High School

Graduated 2005 Washington, DC

Allegany College of Maryland

05 - 06 Cumberland, MD

Fortes College

Graduated 2013 New Carrollton, MD

VOLUNTEER EXPERENCE Edison Friendship Charter School

Head Step Coach: Step Team

Organized/Setup Decoration for Special Activities/Programs

Help and assisted with Fun Raising for the school

Work the Presidential Poll 2004

EMPLOYMENT HISTORY: T-MOBILE

Forestville, MD

RSA Retail Sales Associate

13 - Present

? Greet customers within a timely manner

? Answer phones and take messages

? Restock sale phones and accessories to the floor

? Process returns and exchanges

? Process new sales cards for the temporary sales in-store

? Ship phones out for services and repairs

? Process early morning paper work for opening and closing

procedures to close store

FORTES COLLEGE

New Carrollton, MD

Nursing Assistance

12 - 13

UNEMPLOYED

11 - 12

BEST BUY

Washington, DC

Sales Rep, Customer Service Specialist

07 - 11

? Responsible for greeting and assisting customers

? Point person for setting up TV's and installations

? Help with delivery services

? Cashier

? And all other various duties assigned

MITCHELL DELIVER SERVICES

Washington, DC

Office Clerk

06 - 07

Greeted and assist all incoming quests and visitors

Answered phone, responded to inquires and scheduled

appointments

Confirmed clients names, destination and mode of travel for

verification purpose

Handle all incoming correspondence via fax, e-mail or phone

Created filing system for contracts, deliver receipts etc.

Retrieved, sorted and distributed all incoming mail

Operated varies fax, copier, telephones and other clerical

devises to support the job

Light typing

Other duties as assigned

STEINMART

Washington, DC

Cashier

Seasonal 05/06

Worked in the customer services department and all function

related to customer service

Performed returns and other transactions

Cashier

Trained new employees on the cash register and other

duties assigned

NODDLES & COMPANY

Arlington, VA

Waitress

04/04 - 05/04

I greeted and assist customer to their seats

Prepared salad and other entr e on the menu

Cashier

Other duties as assigned

REFERENCES: PROVIDED UPON REQUEST

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