Viktoriia Zrazhevska

** **** **** ******, ***** 2005

Toronto, Ontario, M6P 2R7

Cell phone: 647-***-****

E-mail: acptfx@r.postjobfree.com

RELEVANT EXPERIENCE

Inside Sales Coordinator (Irving Tissue Corporation, Toronto, Ontario)

2015-present

. Provide a front line support for all Clearance inventory sales throughout

North America.

. Perform reporting functions on an ongoing and timely basis including

quotes, pricing, logistical support, product specifications.

. Complete order entry into J.D. Edwards software (JDE) and track orders

from booking to product release.

. Execute various JD Edwards related functions: material master, order

status/document flow, work order maintenance, check orders for

incomplete.

. Generate various reports from JDE system: stock reports, purchase order

reports, reorder reports, negative inventory reports.

. Ensure all invoicing, work orders and purchase order processing

requirements are completed timely.

Client Services Representative (Positive Fulfillment Services, Toronto,

Ontario) 2013-2014

. Managed day to day processing of orders and liaised with internal

departments to ensure smooth

delivery of assigned clients program.

. Oversaw and reviewed all inventory activity for clients (work orders,

invoices, shipments, inventory

counts, etc.) including addressing any issues with the client

directly.

. Coordinated special and last minute shipping requests with the Traffic

and Operations Departments

and expedited any order as necessary.

. Entered orders into EDI & EFS systems and prepared shipping and tracing

information

to customers.

. Monitored KPIs and other internal measurements of performance, prepared

analyses / project reports.

. Oversaw all paperwork associated with orders and maintained the

corresponding files.

Recruitment Advisor (AlterEgo Personnel, Montr al, Qu bec)

2013

. Classified and categorized resumes for skills and employable

qualifications.

. Interviewed applicants to obtain information on work history, training,

education, and job skills.

. Contacted applicants by phone to inform them of employment

possibilities, consideration, and selection.

. Performed searches for qualified candidates according to relevant job

criteria, using computer databases

networking, Internet recruiting resources, cold calls, media,

recruiting firms and employee referrals.

Academic Adviser Assistant (Exclusive English School, Kharkiv, Ukraine)

2009

. Received telephone inquiries, occasionally making referrals to internal

and external contacts.

. Responded to requests for information, mailing brochures and applications

package.

. Screened applicants to ensure all entry requirements were met and

prepared admissions lists.

. Updated and maintained database of potential applicants.

. Constructed and inserted advertisements (national, local) to promote the

school.

. Planned, coordinated and executed on-campus activities and tours for

groups and individuals visiting the school.

VOLUNTEER EXPERIENCE

English Teacher (Exclusive English School, Kharkiv, Ukraine)

2008-2009

. Organized dynamic classes and adapted the materials according to the age

of the students.

. Prepared a curriculum that inspired students through interesting and

creative activities.

. Designed and developed instructional activities using data from student

learning style assessments.

. Planned and delivered workshops and lessons for individuals as well as

groups.

. Supplied information to potential clients, in person or by phone, and

promoted courses.

EDUCATION

Concordia University (Montreal, Canada), Bachelor of Arts, Major in

Sociology. 2010-2013

National University of Kharkiv (Kharkiv, Ukraine), Bachelor of Arts, Major

in Language and 2002-2007

Literature (English, French).

COMPUTER SKILLS

Microsoft Office (Word, Excel, Power Point), Adobe Reader, Outlook,

Statistical Package (SPSS), J.D.Edwards

LANGUAGES

English, working knowledge of French, Ukrainian and Russian

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate