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Manager Customer Service

Location:
Mumbai, MH, India
Posted:
May 24, 2015

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Resume:

RESUME

PERSONAL INFORMATION

Sameer Khan

Name:

Telephone: 966-***-****/25038839

Address: Sonapur Lane, Sagar Apt, C/410, Kurla West, Mumbai -70

Email ID: acpt6v@r.postjobfree.com

31st December 1987

Date of Birth:

Marital Status: Single

Educational Qualification: MBA (Marketing)

Languages Known: English, Hindi and Marathi.

Interest & Hobbies: Nature Loving and Watching movies.

Objective

To work in a competitive & challenging environment & improve my managerial skills & to develop career in

customer service by understanding its intangibility & importance in organisation where I can use my competence

& knowledge.

Academic Qualification

Qualification University/ Board Month/ Year Percentage

MBA Tilak Maharashtra 12/2011 67%

B.Sc Mumbai University 04/2009 63%

H.S.C Maharashtra Board 03/2005 49.17%

S.S.C Maharashtra Board O4/2003 63%

PROFESSIONAL EXPERIENCE

Period Duration Organization Designation Profile

October 2014 Till date Wonobo.com Asst Manager BD- Handling Real

estate division

September 2013 Oct 2014 TBSL- Account Manager BD- Handling Real

estate division

Magicbricks.com

July-2011 September Rediff.com Asst Manager BD- Rediff deals

2013 hojae and Shopping.

Currently Employed:

WONOBO.COM

Duration - October 2014 to till Date

Role - Assitant Manager

• Client acquisition.

• Upgrade existing clients and generating more revenue from them.

• Co-ordination with back end team for efficient execution of order.

• Client Servicing.

Previous Experience :

The Times Group (TBSL- Magicbricks.com), Mumbai

Duration - September 2013 to OCT 2014

Role - Account Manager

• Client acquisition.

• Upgrade existing clients and generating more revenue from them.

• Co-ordination with backend team for efficient execution of order.

• Client Servicing.

Previous Experience :

Rediff.com (Rediff deals/ E-Commerce / Television advertisement)

Rediff.com India founded in the year 1996 and has services like news, information, entertainment, and shopping

portal is recognized worldwide. It has more than 316 employees. 89.1% of the millions of visitors. Rediff.com

came up with a new service DEALS HO JAYE, Vubites & Shopping. And hence I am accountable for acquiring

new clients and servicing existing clients for Vubites, deals, and shopping portal of rediff.

Duration - July 2011 to September 2013

Role - Assistant Manager

Job responsibilities:

Handling clients from over all Mumbai region.

Acquiring clients for regional television advertisement for Zoom tv, Aajtak and more.

Setting up online shops for new clients for Rediff Shopping portal.

Overall coordination with the clients and customer to ensure smooth flow of the marketing

campaign.

Daily track of market and competitors to deliver high end productivity and quality to clients and

company.

Responsible to achieve targeted business from existing and new clients.

SYSTEMS KNOWLEDGE

MS Office ; SAP and CRM

Extra Curricular Activities

Won Gold Medal in Chess in Inter Collegiate tournament.

Won Prizes for street play competition for AIDS awareness program.

Participate in Milk Adulteration Test in SIES COLLEGE.

Internship and Projects

1 month NGO internship in YUVA.

2 months in Binary web solution (I) Pvt ltd as a Business Development Executive.

Volunteered in BASF exhibition.

Hobbies And Interest

Listening Music.

Watching TV & Movies.

Sports(Cricket and Chess)

Place: Mumbai (Khan Mohd Sameer)

Date:



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