OBJECTIVE

Experienced in customer service with two years in the food service and 7 months

in a call center environment.

WORK EXPERIENCE

csr/sales and retention agent

June 2014 - January 2015

one touch direct Tampa, Florida

Telecommunications Services

Inside sales position where I would assist customers with any billing issues and

offer bill breakdowns, apply any debits or credits towards the account if needed,

make changes to the account upon request while offering my own

recommendations based off of needs, wants and value, establish services for

new customers, temporarily suspend and discontinue entire accounts but would

try my best to keep the custome with us.

great interponsal skills, 37 wpm, punctual with arriving to work and coming back

on time from break and lunch, clear verbal and written skills,

restaurant csr

March 2012 - May 2014

Pizza Hut Inc Tampa, Florida

Restaurant/Food Services

I earned Pizza Hut MVP in 2012 for the month of July for my hard work ethic,

team player attitude and feedback from co-workers and customers.

Cashier, worked fryers and cut table, took orders by phone, folded boxes and

broke them down at closing time, opening/closing cleaning tasks, kept lobby

clean throughout the shift, restocking beverage area/changing soda syrups,

preparing foods/dough for the next shift and day, bagging up deliveries ensuring

that everything is ready for the driver and informing customers of any specials we

have going on was mandatory.

familiar with POS, comfortable with being on my feet for long periods, liked

working through the busy rushes,

EDUCATION

High School or equivalent, Honors and AP courses,

August 2009 - June 2013

Middleton high school Tampa, Florida

LANGUAGES

Englis Fluen

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