Post Job Free

Resume

Sign in

Customer Service Quality

Location:
San Francisco, CA
Posted:
May 24, 2015

Contact this candidate

Resume:

Shenell Davis

**** ********** ****** #***

? Roseville, MN 55113

? 651-***-****

? acpt64@r.postjobfree.com

Objective: To obtain a long term Career within a growing company. Where

my skills & Core Values can be demonstrated to reach a company's strategic

goals.

Skills

? Preparation - Welders Qualification, TIG & MIG Welding, Electrode Rods

Welding 6010, 6013 & 7018, Wire Feed, Submerge Arc Welding, Pulse & Spray

Pulse, Flux Core, Dual Shield, Oxyacetylene & Brazing, Grinding, Finishing,

& Deburr & Measurement Tools on several types of Metals, Stainless Steel,

Cold Rolled Steel, Aluminum, Galvanize, Copper & Brass Blue Print Reading 1

& 2, Optical Comparator, Tape Measure, Indicator Measuring Tools such as a

Micrometer, Caliper, First Article, In Process Raw Materials, All sizes of

(Plug Gauges) Thread, Pin & High Gauges etc.. Computer Software Programs

AS400, DID3 / SOP's - BOP, Data Recording, Hand & Shop Equipment ISO 9001-

13485, ISO knowledge Certified Stand Up Fork Lift.

? Accurate and efficiently running programs with CNC Programming, Radan,

Computer Laser Robotics, Press Brake, Cut metal to specification size,

Plasma Cutter & Burniers. Materials used Stainless Steel, Mild Steel,

Aluminum and Cold Rolled Steel and several sizes & shapes of gauges.

? Preparation - Electrical Technician, SMT & Thru- Hole Soldering,

Quality Inspected, Non Conforming & Optical Comparator, Calipers, Tape

Measurer, Micrometer, Protractor, Microscope, Indicator, Tool Scope,

Computer Software Programs, Tensile Strength Testing & Electrical Testing,

equipment such as Oscilloscopes, logic analyzer, Perform circuit

characterization and design verification tests, analyzing and reporting

results using spreadsheets, tables and graphs, Cutting, Cleaning, Small

Electrical Components & Boards, Ruler, Geometric Dimensioning & Tolerance,

Calibration, Plug & Thread Gauges etc J-STD- 001 & IPC- A-610 for

electrical assembly circuit boards based on Honeywell Aerospace

specifications.

? Customer Service flexibilities, Quality Service, Accuracy of data input

with Windows XP Programs, Safety awareness & provided safe transportation

to precious cargo throughout Minnesota.

Education History:

? J-STD-001 & IPC- A - 610 Training Course Dakota County Technical

College 01 / 2013

? Welding Fabrication Associates Degree Diploma 12 / 2010

Saint Paul Technical College 235 Marshall Avenue St Paul, MN 55102

? www.saintpaul.edu

? Electronic Medical Assembly January 2009

East Metro OIC, 1919 University Ave. W. Ste # 500 St. Paul, MN 55104

Transferred Credits to Saint Paul College

? GED Diploma February 2005 General Studies Ronald Hubbs Long Life

Learning Center

1030 University Avenue West Saint Paul, MN 55104

Employment History:

Builder in Medical parts for saving lives Heart Pacemakers

? Employment Plus / Boston Scientific - Arden Hills, MN 03 / 2015 -

Current

? Builder of the Dextrus Pacing Lead which provides a larger

electrical - active surface area for

Enhanced threshold performance and an inner coil designed for

predictable torque response.

? Designed for a flexible placement options within the right atrium

and right ventricle. Cardiac

Resynchronization Therapy Pacemakers that allows greater insight

into patients heart failure.

? Follow all Computer programs and procedures ISO 13485 Certified

under Boston Scientific

Certifications windows & word documents also follow all

specifications Clean Room environment

? Produce 100% Quality Inspection working in the Molding, Ring Cell,

and Thermoplastic Dept.

Advance Quality Technician

? Lab Support / Beckman & Coulter Plymouth - Chaska, MN 08 / 2014 -

10 / 2014

? In Process on Raw Material & Final Inspection with a variety of

inspections

? Tasks: Inspection with various materials on a variety of large,

small, medium parts.

? Consistence usage of Blue Print Reading, Hand Tools - Micrometers,

Calipers, Plug Gauges

Optical Comparator, Surface Plate, Indicator, Microscope and GD&T

ETC

? Computer Programs of ISO 9001, DID3, AS400 - SOP'S / BOP'S, BOM'S

Standards,

? Quality Management Systems (QMS), Environmental Management Systems

(EMS), Audits with Co

- Worker's Training Grids updated results into company's data base

system.

100% Quality Inspector

? Midwest Staffing / Great Batch St. Paul - S. E. Minneapolis, MN 03

/ 2014 - 08 / 2014

? 100 % In Process, Raw Material & Final Inspection on Medical

Battery Cells / Pace Makers for human

Bodies all sorts and shapes

? Preparation 100 % inspection and set-ups on all Cells using hand

tools calipers, micrometer, and

Microscope, hand-stone, Pin &

High Gauges, surface plate, accuracy on counts and check length

? Engineer's manual readings and prints, deburr and clean Cells with

Isopropyl Alcohol

Quality Inspector

? Lab Support / Incertec Plymouth - Fridley, MN 10 / 2013 - 12 / 2013

? Inspection on Raw Materials, In Process, First Article, Final

Inspection & ISO 9001 on plaited parts of all

sizes and weights of lbs up to 50.

? Operation of all Computer Programs, Chemicals, solvents, power - hand

and machine tools

measurements for dimensions on tolerances with the CMI X-RAY for

measurement on parts that have

been processed or plaited.

? Follow Customer's Blue Print Drawings and Company Specs.

? Documents of non-conformances in Non-Conforming Material Review

Systems.

? Took accurate counts for all orders then scan jobs to their next

destination

Quality Control Assurance Specialists

? Pro Staff / QA1 Products Burnsville - Lakeville, MN 07 / 2013 - 09 /

2013

? Inspecting parts for precision on shocks, struts, ball joints for

older vehicles and race cars

? Usage of several measuring tools for precision measurement under the

Optical Comparator,

Micrometer, Caliper and Protractor

etc... with several different sizes and materials of steel also

deburred laser cut out parts.

? Read Engineers blue prints / drawings for specific information of

tolerances In Process, First Article

ISO 9001

Deburr, Grinder & Inspect

? Masterson Personnel / Pentair Manufacturing Fridley - New Brighton, MN

04 / 2013 - 07 / 2013

? Completion of all finishing on parts by grinding deburring and using

various tools & inspecting for quality

to eliminate bad parts

? A variety of water pumps on several different materials of metals.

Sheet Metal Shake out, Deburr, Grinder & Inspect

? The Right Staff / Du Frense Manufacturing Company Roseville - Vadnais

Heights, MN 02 / 2013 - 04 /

2013

? Shake out designed parts from sheet metal using calipers, pin gauges

and other measuring tools to

measure within the Engineering

& Customer's tolerance and Blue Print Drawings inspecting and

completing the finishing process.

? Welds & tack Welding on Stainless, Mild-Cold Rolled Galvanize &

Aluminum Steels.

Charge Operator

? ATK Federal Cartridge Company Anoka County, MN 10 / 2012 - 01 / 2013

? Charged priming mix into small cups for ammunition / bullets also

assembly line plates and QC

inspection

Quality Control

? Semper Employment Agency Roseville, MN 10 / 2012 - 11 / 2012

? Inspection on company's customer bills and information enter data and

verify private and personal

information

Seasonal General Laborer

? MN/DOT Minnesota Department of Transportation Oakdale, MN 04 / 2012 -

10 / 2012

? Road Surface/ Roadside Maintenance Traffic Department maintenance on

roads for safe commutes

throughout the surrounding areas of MN also repair & set up of

traffic signs, repair on guardrails use

electric & power equipment, brushing of tree branches, set-up road

closures etc according to

MN/DOT 's standards.

Bindery-Machine Operator Collate/Folder

? Curtis-1000 Fortune 500 (Volt Workforce Solutions) Woodbury, MN 10 /

2011 - 12 / 2011

? Set-Up on machines to collate or fold for currency & mail envelopes

boxed & package large

orders for the customers

? Delivered all orders using pallet jacks to shipping department.

Quality Inspector, Goodrich Aerospace, (Superior Technical Resources),

Brooklyn Center, MN

05 /2011 - 08 / 2011

? Area of inspection was in the Sensors Integration System Division

Dept on Air Data Probes

to measure air speed

? Followed all Customer's Specification Drawings, and Manufacturing

Engineer Drawings and

Routings. Used Calipers,

Micrometers, Pin, Ring, High Gauges, Calibrated Measuring Tools.

? 1st Articles, In- Process or Final Inspections also inspect all

welds for machine or hand

weld parts on Air Probes. Sensors as well as used Computer Programs

for SAP and

other programs completed.

Electronic Assembly, Ayrshire Electronics, (Express Professional Services),

Woodbury, MN 1

/ 2010 - 4 / 2010

? Worked under a microscope for SMT & Thru Hole soldering of small

electrical components on

PC boards. Quality inspected also electrical testing of small

components and data recorded

daily cut and cleaned tubes as well as polished metal parts.

Medical Assembly, Great batch Inc, (Superior Technical Group), Brooklyn

Center, MN 05 / 2008 - 08 / 2008

? Assembled medical catheters and stints, in a "Clean Room" environment

also worked under a

microscope for quality of preparation under the sterilization process

and FDA Regulations.

Data Entry, Cross Country Courier Inc, Eagan, MN 08 / 2008 - 12 / 2008

? Processed incoming/outgoing invoices, orders & spreadsheets proficient

with MS Excel and

MS Word,

? Orders accurately and timely entered into data base and processed

driver's deliveries daily.

P / T Transit Bus Operator, Metropolitan Council (MTC), St Paul, MN, 11 /

2006 - 05 2008

P / T Transit/Charter Bus Operator, Lorenz Bus Service, Minneapolis, MN, 06

/ 2004 - 09 /

2004

P / T Bus Operator, First Student, St. Paul, MN, 07 / 2003 - 11 / 2006

? Hold an up-to-date 2012 Valid Commercial Driving License Safely

transported passengers to

destinations, including long distance and on-time schedules.

? Provide services to disabled individuals with proper use of lifting

equipment consistently.

Quality Inspector, Travel Tags, (QC Group Staffing), Burnsville, MN 06 /

2005 - 10 / 2005

? Visual inspected Gift Cards for the quality of the product with

computer data, 1st Articles

inspection. Included verification of magnetic strip data and

numerical information recorded.

Distribution was to corporations including, but not limited to,

Target, Macy's and Walt Disney

World

Bindery promoted to Mail Clerk, Xcel Energy, (Entegee) Plymouth, MN 03 /

2000 - 06 /

2003

? Prepared specific information, high demand customer orders, set - ups

using cutting

machine, lamination, gluing, bundling, folding and collating

accurately and efficiently

weigh ground cargo shipped thru Fed Ex and UPS

? Routed large volumes of incoming and outgoing mail using their

computer and sorted by

visualization inter- company branch mail.

Awards/Honors/Recognition & Achievements

? MN / DOT Certified Flagging Operations and Procedures

Training, St. Paul Technical

College, 3/2012

? 10 Hour OSHA Construction Training Certification, St. Paul

Technical College, 3/2012

? National Career Readiness Certificate, St. Paul, MN Workforce

Solutions 2/2012

? Recognition of Perseverance and Attendance, East Metro OIC,

2009

? Certificate of Completion, Basic Measuring Tools and Applied

Shop Math, QC

Inspection Services Inc, 09/2008

? Recommendations from leads and welding instructors St. Paul

Technical Community

College, 2010

? Welding / Fabrication Diploma completion December 21, 2010

? Hold an up to date CDL Class - B & Tanker License No

Restrictions 2011 - 2015

? Certificate holder of a 2 speed level Stand-Up Fork Lift 2013

Flexible, a self starter, committed to quality service, safety awareness,

accuracy and completion of all work, willing and able to adapt to new

changes and challenges.



Contact this candidate