Andra Thomas

*** ********** ******

Wake Forest, NC 27587

919-***-****

acpst3@r.postjobfree.com

Career Objective

To obtain a career within a company that will allow me to utilize my

education, leadership, and skills in networking & networking

configurations, financial data monitoring, network monitoring, customer

support, and database querying.

Education

Winston-Salem State University, Winston Salem, NC

Bachelor of Science in Computer Science (Networking), May,2012

Coursework

Computer Web Programming System Design and

Communications(Networking) Development

Intro Software Systems Principle Database Intro to File Processing

Management

Data Intro to Information Operating Systems

Communications(Networking) Security

Experience

HCL America - Boeing Cary, NC 07/2013 to 02/2015

My duties included 24x7 database job monitoring while responding within

agreed time limits to call-outs to the customer; customer support using

AutoSys, IBM InfoSphere DataStage handling ETL audits, data processing and

database build monitoring/analysis for Oracle and TeraData RDBMS; operated

on Unix, using basic operations and troubleshooting skills; Providing

technical support for the database administrators using Outlook, excel

reports, spreadsheets, and different telephonic devices with staff or

clients through a series of actions to help resolve issues including

procedural documentation and relevant reports; monitored COGNOS build

reports while keeping file quality consistency; prioritizing and managing

many open cases at a time; rapidly establishing a good working relationship

with customers, customer's clients, and my colleagues; Preproduction

testing and supporting the roll-out of new applications and database jobs

while still handling error tickets; managed and trained new monitors within

the project without losing monitoring windows and still meeting time limit

request on job handlings and callouts.

HCL America - Hallmark Software Cary, NC 10/2012 to 07/2013

My duties included developing XML and HTML programs using Eclipse;

developed basic programming functions using algorithms, parenting classes,

and Boolean operations; worked briefly on Spring functions; used CSS

functions and basic JavaScript and HTML to develop an Employee time sheet;

helped other project teams with their web page designs and functionality to

make sure the roll-out of the web pages were clean and bug free.

Academic Experiences

. Designed HTML/XML/CSS programs for my web programming class designing

basic user friendly pages that asked for security input that led to an

inventory interface for an apartment complex maintenance crew.

. Created SQL databases for my Database Management class making primary

key tables, mock databases while understanding the schema of the

tables and linking databases to a mock UI web page that also linked to

a Spreadsheet.

. Maintained a home WiFi with security using DD-WRT firmware and

troubleshoot any problems with the Router.

. Completed Network Comparison Thesis (TCP versus UDP).

Activities

Founder, Treasurer, Cycle Kings Motorcycle Club Raleigh Chapter 12/2012 -

Present

Member, Omega Psi Phi Fraternity Incorporated 03/2012

Member, Community of Writers/Writers of the Roundtable, WSSU 02/2010

Member, Game Development Team - Lead - XNA (First place, 'Computer Science

Day' Competition), WSSU 04/2010

Technical Skills

Languages: Operating Systems: Computer Skills:

SQL Unix Microsoft Office

HTML/XML/CSS Windows Autodesk & Adobe Suite

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