Amber L. Gouch

***** ***** **

Highland Park, MI 48203

313-***-****

acpsgl@r.postjobfree.com

OBJECTIVE

To obtain a position where I can use my skills and assets to assist in the

operation of business

SUMMARY

Hard worker and quick learner with a positive approach regarding aim and

direction. Excellent communicator with ability to adapt to any situation

with a productive and positive approach. Perfectly skilled at multi-tasking

at an impressive and efficient pace. Specialize in 3 years of customer

service.

EDUCATION

King High School Detroit, MI

General Studies 2011-2012

(Graduate)

G.P.A - 3.0/3.5

Cousino High School Warren, MI

General Studies 2010-2011

G.P.A- 3.0/3.5

Plymouth Educational Center Preparatory High School Detroit, MI

General Studies

2008-2010

WORK EXPERIENCE

Novo 1 (contractor for BCBSM)

Highland Park, MI

Customer Service Representative

July2013- May2014

. Efficiently working in call center environment

. Performing fax and mail sending

. Participating in creating new ideas to improve production of

company

Wright Way Janitorial

Detroit, MI

Crew Member

June 2013- September 2013

. Assisted in trash pick up

. Swept and mopped restrooms

. Cleaned meticulously at an efficient and product pace

Vitec

Detroit, MI

Machine Operator

August 2012- June 2013

. Assembled Fuel tanks at fast efficient pace

. Controlled Flex Welders (robots)

. Multitasked to perform and complete duties within facility

Everest Institute Detroit, MI

File clerk May 2010- Jan 2011

. Managed Files

. Maintained neatness of office materials and office area

. Organized office materials

. Performed fax and mail sending

. Assisted in sending and receiving office documents.

Dr. Dre's Detroit, MI

Assistant Sales May2009-Sept 2009

. Participated in a team effort on production of company

. Assisted in introducing new and improved advertisements to

enhance production of company

. Hard working in efficient manner to execute new and improved

ways to help the company's income.

. Maintained neatness in the facility, participated in group

discussions on exercising new selling techniques.

*Technical Skills

All of Microsoft Word, Microsoft Power Point, Specialize in Microsoft

Excel, Microsoft Publisher. Specialize in filing, organization in

office setting for over the course of 4 yrs. Ability to maintain neat

and organized environment.

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