Cell: 210-***-**** Email: acps5o@r.postjobfree.com

***** ***** **, *******, ** 78023

Nancy S. Gonzales

Summary Over 10 years of accounting and clerical experience in a large

variety of industries including; communications, banking, oil & gas,

property management, home building, financial, and legal. I am

currently seeking an accounting or clerical opportunity with a

company that I can stay with for the next several years.

Qualificat Bilingual English/Spanish

ions Employee of the Year Award while at ProComm

Computer Applications to include: Microsoft Windows 95, 98, ME, 2000,

XP, Windows 7, Windows 8, Microsoft Office 95, 97, 2000, 02, 07, 08,

09, Word, Office, Outlook, Excel, Power Point, Access

SAP, MRI, Oracle, Quick Books, Skyline, Pivotal, Saratoga,, Siebel,

Fox Pro, Kronos, Tempest, Avgar, C3 Accounting Database, Clarify,

Cybersource, Lotus, Nuestar, Mapzilla, Port PS, Skype

CSGI, Sales Force, SNL Financial, Timer/Time Slips, Reports, Adobe,

Word Perfect, Avaya

Sentex Infinity/Sentex Win(Gate program), Abacus Law, Text Bridge

Scan Pro, Shipping software

Fast learner, ability to prioritize and remain focused on the essence

of an issue

Accomplished- Problem Solving and Time Management Skills Classes

Experience Administrative Assistant

Robert Half (Clarke) San Antonio, TX

(contract ended) 10/14- 02/15

Performed administrative duties in support of the marketing

department. These functions include handling of highly confidential

and time sensitive information.

Compare and research financial institution information in various

software applications and internet, as well as clean up outdated

sources using Excel and troubleshooting.

Provided customer service to internal clients and participates in

problem resolution.

Analysis banking information, made changes, associated it to the

proper affiliate(s).

Scan documents for faxing and emailing using printer machine and

other administrative duties.

Assigned terminated employee(s) access requests forms to designated

personnel.

Order Management Coordinator (Administrative Assistant)

Time Warner Cable San Antonio, TX

07/13- 05/14

Cross referenced and analyzed all Commercial Contracts with multiple

software's Sales Force, Nuestar, Excel, PS Ports and when needed

rejected incomplete contracts back to Accounts Executives for

corrections. Inquired approval for delinquent accounts prior to

proceeding.

Accurately enter new, upgrade, downgrade, Wi-Fi and disconnect

service orders conduct quality checks in efficiently manner for Sales

in CSG product and service billing system.

Interacted with Account Executives and assistants for additional

contract information.

Perform other clerical duties assigned by the supervisor and other

management.

Assisted customers over the telephone, internet, fax and email

regarding the statement accuracy.

RMA Coordinator (Administrative Assistant)

Aviat Networks San Antonio, TX

11/11- 05/13

Research product contracts and entered information through various

software applications and internet to get proper repair coverage,

warranty and pricing for customers needs.

Processed confidential accounts payables credit card transactions in

Cybersource, bill invoices and purchase orders, track in Excel. Used

Oracle for accounts receivable account ordering products. Organized

events meetings and luncheons.

Developed strong interpersonal skills with customers, vendors and

technicians following on status and to gather additional information.

Provided customers with repair equipment information by telephone,

email or fax.

Maintain database record keeping and filing systems for the

organizational unit, which included scanning and faxing; and perform

routine analyses and calculations in the processing of data for

recurring internal reports.

Associate II (Administrative Assistant II)

Tesoro Petroleum San Antonio, TX

11/05-09/08

Served as liaison point of contact for Contract Department and

Account Executives Department.

Maintained distribution of department email inbox, mail and also

prepared overnight packages.

Analyzed and researched purchasing and selling contracts, verify

accurate pricing on all contracts (Jet Fuel and Gas), reviewed and

entered data in SAP, typed correspondences and file labels in Word.

Obtained proper signatures for final management contract; scanned

documents/contracts and saved into assigned computer files. Created

and maintained filing system

Data entered and updated a metric Excel worksheet; collected

timecards for supervisor's approval.

Administrative Assistant/Assistant Property Manager

ProComm, Inc. San Antonio, TX

12/99 - 09/05

Organized and assisted on special presentations, scheduled luncheon

and off-site meetings.

Assisted with accounts receivables payment checks for correct HOA

billing.

Delivered unparalleled customer service to homeowners, contractors,

vendors and realtors. Prepared Resale Certificates, release of lien

and new homeowner packets requested by Title Company.

Created merge Excel documents for massive correspondences,

newsletters and mailing sorting machine. Assisted in billing coding

for account payables. Scanning and comb binding documents.

Ordered, maintained inventory all office supplies and searched to

develop a plan to reduce office supplies expense, which save money.

Department Administrative Assistant

Kaufman & Broad a/k/a KB Homes San Antonio, TX

04/98-11/99

Made travel arrangements, coordinated meetings/luncheons and new

department projects. Maintained quality control off office supplies

and workstation inventory. Pass out paychecks and reimbursements.

Collected time cards and forms, kept tracked of attendance, vacation

time and leave of absence

Supervised all department personnel in the absence of department

manager or when they would travel.

Coded invoices, statements for accounts payables, and receipts for

payment reimbursement.

Administered and graded test for potential hires, prepared new hire

paperwork. Ran office errands

Maintained department calendar. Served multiple supervisors and very

team oriented

Legal Secretary/Accounting Assistant

Greenwald & Greenwald, P.C. (Law Firm) San Antonio, TX

1996-1998

Campagnolo & Philbin, L.C. (Law Firm) San Antonio, TX

1995-1996

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