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Customer Service Engineering

Location:
Norcross, GA
Salary:
$53,000
Posted:
May 21, 2015

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Resume:

SERGIO PARTIDA

*** ******** *****

Newnan, GA ***65

acps4k@r.postjobfree.com

H: 678-***-****

C: 678-***-**** SUMMARY

I have over 32+ years of experience in the manufacturing assembly industry. I have become skilled in

various engineering processes and procedures such as ECOs, ECRs, Deviations, BOMs etc. I have

proven myself to be a hardworking leader who works well with others and dependable, energetic, and

produces high quality work. My abilities include multi-tasking to perform a variety of work

simultaneously, as well as training others. I am looking to expand my extensive background in

manufacturing assembly supervision, warehouse, shipping, employee training, and customer service. I

can also leverage multi-lingual skills to translate and train others on job duties, general training and

communication.

I am also interest in finding a new line of work to expand my knowledge and work abilities.

EXPERIENCE

ABL- TECHNIC 8/13/2014

SECOND SHIFT SUPERVISOR: Supervise the production of wheel stripping process for BMW and VW, and

various car mounting fixtures for Decostar.

COOPER LIGHTING BUSINESS/EATON Powering Business Worldwide

3/2011- 8/2014

• Photometric Technician: Testing many kind of LED fixtures and testing Lamps for; consistency

of lumens, and efficacy of products.

• Reliability Lab Technician: Testing all new Innovation LED products in Reliability Lab

Environment using SPEC and Global Testing Chambers. Programming reliability Lab Chambers.

Programming the Agilent data acquisition instruments.

• Technical assembly: Assemble new test equipment following specification procedures and

engineering design schematics. (Testers will be used trough out some of the Copper Lighting

Factories). Assist with engineering instructions on the efficiency of testing lamps ballasts and

drivers.

• Life Test Room Technician: Setting-up all new products for Life Test; function, quality and

warranty purpose. Periodic monitoring Life Test operations.

PANASONIC AUTOMOTIVE OF NORTH AMERICA – Peachtree City, GA 1988 to Oct.

7, 2011

Panasonic Corporation is one of the largest electronic product manufacturers in the world.

“Ideas for Life”

Configuration Analyst

• Coordinate with engineering customer team to configure and process Engineering

Change Orders (ECOs), Mechanical Parts Release (MPRs), Engineering Change

Request (ECRs) and Deviations; with customer quality as primary focus. Analysis

includes data and content accuracy within the scope of document work instruction.

• Identify problem(s); present potential solutions to management for correction.

• Maintain the work area and equipment in a clean and orderly condition and follows

prescribed safety regulations.

• Follow Company policies, procedures, and regulations.

• Train new employees to ensure consistency and good quality.

• Jobs performed with Panasonic: Production Supervisor (various), Service Parts

Technical Supervisor, and Configuration Analyst for Engineering Department,

Factory Engineering Analyst, Lead Production Coordinator.

COURSES/TRAINING/MANUFACTURING SKILLS

General computer knowledge; Microsoft Office, SharePoint, Word, Excel, Outlook, PowerPoint, Agile

PM (Oracle), Java Program, Supervisor and management training (Panasonic) ISO9001/ISO14001

Ability to operate warehouse power equipment such as: forklift (sit, stand, reach) (butane, gas and

electric), electric power jack, order picker, electric scissor lift and processing machinery, also some

electrical and mechanical knowledge experience.

• ESD Control • Packing/Shipping • 5S & SL1

• Reading Work Instructions • Hearing Room/Final Inspection • Auto/Function Test

• PCB Handling • Deck Handling • Flex Cable Insertion

• Faceplate Handling • Screw Insertion • PCB Inspection Techniques

• Communicating in a team • S1 & S2 Soldering Training • Job Control Training

• Lean manufacturing Training • Six Sigma

environment

• Job Instruction Training • Hand Soldering Training • Feeder Training

• Calibration Training • Nejiceo Adjustment Training • J-STD-001 Level S-1

• J-STD-001 Level S-2 • Line Coordinating Training • Soldering & Inspection

• Warehouse/Inventory

EDUCATION

High School – Mexico

ADDITIONAL LANGUAGE SKILLS

Fluent in: English, Italian and Spanish.

PREVIOUS POSITIONS HELD WITHIN PANASONIC

1. Configuration Analyst (1997-2011): Administration of Engineering configuration

management procedures and documentation.

2. Production Supervisor (1995-1997: Supervise production assembly line.

3. Service Department Supervisor (1990-1995: Parts sales, parts receiving, packing and

shipping, keep accurate parts inventory/stock and supervise employees.

4. Production Line Coordinator/Lead person (1989-1990): Set up workstations, Fill open

assembly stations when needed, help to keep production flow, make sure to have

necessary/correct parts stock to supply line production. Help production supervisor with

new production order and set up workstations. Make sure to have necessary assemblers,

maintain line with right tools, jigs and correct/updated work instructions. Have morning

meetings to inform of the workload to assemblers and to ensure good quality procedures

are exercised.

5. Warehouse Attendant (1989): Keep good parts inventory reports and accurate stock

quantities to disburse to production assembly lines.

6. Line Assembler (1988-1989): Production parts hand insertion and soldering.

REFERENCE:

COOPER LIGHTING BUSINESS/EATON

THOM KENT

RELIABILITY MANAGER

acps4k@r.postjobfree.com

Direct: 770-***-****

Address: 1121 Hwy 74 S, Peachtree City, GA 30269

Phone:770-***-****

Daniel Sackberger

Reliability Engineer

acps4k@r.postjobfree.com

Direct: 770-***-****

Address: 1121 Hwy 74 S, Peachtree City, GA 30269

Phone:770-***-****

Dan Hulbert

Reliability Engineer

acps4k@r.postjobfree.com

Direct: 770-***-****

Address: 1121 Hwy 74 S, Peachtree City, GA 30269

Phone:770-***-****

Panasonic

Stephen A. Childs Gil Bray

Group Manager, Human Resources Sr. Configuration Analyst

acps4k@r.postjobfree.com acps4k@r.postjobfree.com

Direct: 770-***-**** Phone: 770-***-****

Cell: 678-***-**** 776 Hwy. 74 S, Peachtree City, GA 30269

Fax: 770-***-****

776 Hwy. 74 S, Peachtree City, GA 30269



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