Rebecca Hill

Direct Care Professional

Phone: 518-***-**** Email: acps4f@r.postjobfree.com

Address: ** ******** **. ******, ** 12208

Psychology Major Northeastern University 3.9 GPA

Boston,MA

Still in Attendance

RV Park Manager Shoshone,CA – 2008 2011

Insured superior customer experience by addressing customer concerns, demonstrating empathy, and resolving

problems on the spot. Consistently assumed additional responsibilities and worked extended hours when

needed.

Homeless Shelter Direct Care Professional Wilmington,OH 1992 1995

Communicated with individuals of all ethnic and cultural backgrounds on a daily basis,addressed and resolved

problems and complaints in a tactful and timely manner, provided comprehensive case management

services,including creating treatment plans and connecting clients and families with appropriate resources,

maintained accurate and daily logs as well as interviewed and evaluated clients and supervised them during their

daily chores and activities.

Professional Related Personal

Focus on quality care Reliable Has patience

Team player Adept at conflict Good sense of humor

Reliable resolution Gets along well with

Superior oral and written others

skills

Professional Summary

I am a highly motivated individual who has the ability to graciously handle and resolve challenging

issues. I am driven to consistently deliver exceptional job performance and I am an innovative thinker

with a knack for developing creative solutions to complex problems.

I am a high energy mature worker motivated to learn new skills and dedicated to providing results

oriented and solution focused quality care.

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