SAMANTHA MAUROSE

***** ** ** **, ***** Gardens, Fl 33169

Cell: 754-***-**** acps3n@r.postjobfree.com

SUMMARY

Qualified Customer Service Representive with over 5 years progressive experience having strong customer service skills, benefitting from working within a fast paced environment in which strong communication skills and the ability to multi task is essential. Now seeking a challenging

and varied position that will enable me to capitalize on my professional experience with the

wonderful opportunity to grow.

Exceptional communication skills Goal-oriented

MS Windows proficient Positive and friendly

Bilingual: English/Creole Types 30WPM

Cash flow management Excellent work ethic

POS systems expert

WORK HISTORY

Current Shift Supervisor

DigiPhoto – Key Biscayne, Fl

As the shift supervisor it is my responsibility to delegate different task to the employees

through out the business day such as photography,selling and organizing. Sales floor presence is very important while handling the back hand task such as schedules,time cards

and break sheets.

Greeted customers entering the store to ascertain what each customer wanted or needed.

Politely assisted customers in person and via telephone.

Directed calls to appropriate individuals and departments.

Associate of Arts:

Miami Dade College - Miami, FL

High School Diploma:

North Miami Senior High - Miami, FL

Stanley Fortune (Manager of DigiPhoto)

305-***-**** ext 244

Darlene Narcellus (Co-Worker)

786-***-****

David Guirola (Area Manager )

786-***-****

Contact this candidate