SUKIWI GUNAWAN, PMP

**** ******* ***** *****, *. Bloomfield, MI 48324.

Cell : 248-***-****

acprxi@r.postjobfree.com

MANAGER IT / IS / TECHNOLOGY

Engineering / Applications / Client Services / Infrastructure / Cost Reduction /

Strategy Development / Global Implementation / Project Management /

Vendor Management / Technical Support / High Performance Cluster/ Cloud Computing

Technical and business savvy IT leader with proven success in managing highly effective IT

team, engaging technical staff to design, deploy and support global wide solutions. Hands on

technical experience in implementing innovative solutions and technology. Establish effective

standard procedures and process to support multiple global sites. Excellent presentation and

multi-lingual communication skills. Empower and motivate staff to successfully think outside the

box. Single Point Of Contact (liaison) between Sr. business leaders and IT organization.

EDUCATION:

Master of Science Computer Science, University of Detroit Mercy

Bachelor of Science (Magna Cum Laude), University of Detroit Mercy

PROFESSIONAL EXPERIENCE

IT Program Manager (General Motors) Dec 2012 - Present

Manage custom application development via Agile methodology and COTS packaging team

to support GM engineering CAE need. Establish process for effective CAE related

requests (tactical and strategic). Collaborate with business leaders and PMO to

document business requirements, project timing, IT portfolio budget, manage

development team and vendors to deploy IT solution globally.

HPC Specialist (Chrysler LLC) June 2012 - Dec 2012

Manage High Performance Cluster (HPC) encompassing 8000+ Linux cores to meet

engineering CAE/CFD analysis requirements. Develop standard procedures to

optimize utilization of resources, including license, cores and performance.

IT Manager Technical and Services (Visteon Corp.) 1998 - June

2012

Manage IT department to serve as first point of contact for customers with technical inquiry, and

other application requests. Complete responsibility for addressing technical needs, support and

solutions. Deliver strategic project solutions and subsequent support to global sites. Develop

efficient standard policies, procedures and licensing. Manage the support process and request

support from other areas as needed with overall responsibility for customer satisfaction

Configured and managed project to deliver 2 HPC (High Performance Computing) Linux

clusters (192 cores). Responsible for day-to-day administration and support of US and

Czech Republic clusters. Providing Software as a Service (SaaS) functions for complex

MCAE/CFD engineering analysis (Structural Abaqus, Nastran, Pamcrash and CFD

Fluent, Acusolve) needs in US, Europe and Asia Pacific.

Manage 2nd and 3rd level desktop and server application support group for local and global

sites. Define technical support strategy with short and long term plans and successfully

implement the strategy. Ensure best practices are followed and SLA met.

Lead high performance technical team to achieve maximum results by building,

motivating and developing a team. Proven successful record in technical support

leadership and staff management, while functioning in a demanding, action oriented

environment. Supervisory experience in customer service, technical support.

Ability to solve problems, analyze data, and interpret results. Ability to tackle problems

and take independent action, seek out new responsibilities, act on opportunities, and

generate new ideas. Work on complex assignment where decision and initiative are

required in resolving problems and making recommendations.

As part of the annual license maintenance effort, manage vendor relationships in regards

to configurations, pricing negotiation, RFP/RFQ, master license agreement, invoicing and

payments. Due to efficient usage tracking and license serving, achieve year over yea r

savings of 10% (approx. $1 Mil./year) in the past 4 years .

Facilitate the estimation and review of activities for the Preliminary and Design of SOW.

Overseeing and coordinating all activities of assigned projects. Collaborating and

coordinating with project sponsors to establish project milestones; resolve issues; define

risk assessment and mitigation; forecasting, monitoring and tracking the performance of

project team members. Reporting project status to project sponsors and members of

management.

IT Supervisor/Sr System Administrator (Ford Motor Co.) 1993 - 1998

Established forum to facilitate information exchange & communication, resulting in the

successful launch of multiple global engineering sites in Europe, South America and Asia. Led

effort to centralize license serving to achieve peak resource utilization and better price negotiation

with various vendors.

Developed standard infrastructure and procedure to package and deploy applications to

servers and desktops worldwide, resulting in significant improvement in meeting SLA

with minimal resources.

Managed group responsible for administering UNIX servers/workstations and PC

desktop environment, also supported 2nd level application support queue for all

engineering applications.

Developed fault tolerant central license serving strategy resulting in minimum license

down time (< 1%), maximizing license utilization and tracking, and better price

negotiation with vendors. Implemented central floating licensing serving for global

utilization.

Contributed to committee responsible for application packaging and deployment strategy

in Ford Motor Co.

Sr. System Administrator (General Dynamics Inc) 1989 - 1993

Supported 120 M1A2 designers as part of the on-site System Administrator. Responsible for

installation, evaluation, day-to-day support and training users on the UNIX platform.

Developed scripts to automate the conversion process from scanned raster image to CAD

data, saving significant designers work and time effort.

System Engineer (Alliance Automation Systems) 1987 - 1989

Developed programs to automatically convert PLC logic program directly to CAD data.

Create CAD data from Modicon and Allen Bradleys PLC program manually.

SKILLS

UNIX, Windows XP (Pro), LINUX (RHEL), Scripts, FTP, FLEXLM, TCP-IP, PBS-Pro, MS

Office, SharePoint, Remedy, PMP, Language - Mandarin, Indonesian/Malay, Agile

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