SNEHA SHANKAR

Email: acproy@r.postjobfree.com

Mobile: 415-***-****

Concord, CA

SUMMARY:

• Over 6 years of QA Experience with extensive expertise in manual and automation testing as well as

deep understanding of methodologies and approaches.

• Good expertise in the Finance, Banking, Ecommerce and Healthcare domains.

• Experience in writing and maintaining Test plan, Test scenarios, Test cases and developing Test

scripts using HP Quality Center tool

• Experience in logging and tracking issues/defects using defect tracking tools Quality Center and

Jira

• Experience in Software development life cycles like Agile Methodology model and Waterfall model

• Experience in Functionality testing, Black box Testing, GUI, Web services testing, Back end

database testing and Regression testing.

• Well versed with all the stages of Software Development Life Cycle (SDLC) and Software Testing

Life Cycle (STLC), Service Oriented Architecture (SOA)

• Experience in automation tools like QTP for performing functionality and Regression testing

• Extensively tested SOAP and REST Web Services using SOAPUI

• Experience in executing UNIX Commands for finding error log files.

• Experience in writing SQL queries to extract data from various tables to perform database testing

• Involved in preparation of Test Data and expertise in Black Box testing techniques like Boundary

Value Analysis and Equivalence Class partitioning

• Represented various meetings for QA with various levels of management in Organization.

• Experience in writing Application Training documents, Traceability Matrix, Test Summary

Reports

• Strongly self motivated and willing to assume responsibilities, combined with great leadership and

interpersonal skills

• Ability to work with very minimal supervision, and cope with the dynamic changes of the project

TECHNICAL SKILLS

SQL, XML, UNIX, VB scripting

Programming Languages

Quick Test Pro 10.0, HP Quality Center ALM, SOAP

Tools

UI, Test Link

ASP,XML, HTML, VB 6.0, VB.NET,ASP.NET

Web Technologies

Defect Tracking Tools HP Quality Center 10.0, Clear Quest, Jira, Team

Track

Database Oracle 10g, SQL Server 2005, Sybase 12.5,

MySQL

Operating Systems Windows, MAC

Internet Explorer, Firefox, Chrome, Safari

Browser

PROFESSIONAL EXPERIENCE:

Wells Fargo Bank, CA March 2014 May 2015

Quality Assurance Analyst

Domain: Banking

Project: Assisted Service – ATM

Description: Assisted Service ATM project allows the Team members to authenticate at the TSS before

they bring the ATM to staffed or non staffed mode. Once the ATM is in staffed mode customer can use the

ATM in business for a withdrawal of higher amount and the amount that increases the threshold value

goes to the tablet for the Teller assistance or approval. The customer can request for assistance from

various screens like Get Cash, Main Menu, Amount entry screen or receipt screen which go via staffed or

non staffed mode. The get cash transactions are logged into Store Vision teller EJ and then sent to

downstream applications like Tacs. The assisted service ATMs are built slowly to replace the existing

ATMs.

• Analyzed the requirements from the Requirements document and derived Test case and Test Plan

• Worked in Agile methodology, attended various SCRUM meetings like daily scrum, Scrum of Scrum,

Sprint planning, Sprint Review and Sprint Retrospective meeting

• Used HP Quality Center tool to manage the test scripts and execution.

• Tested ATM features by performing user interface testing and system testing for verifying account

transactions, account updates and account standing

Performed Data Driven Testing by adding Data Source and Data Source Test Steps in SOAPUI.

•

• Participate in demo to the business stakeholders at the end of the release.

• Created Checklist and Executed Smoke Test for Build Acceptance

• Performed Smoke testing, Data Driven Testing, Regression testing, Functionality testing and

Database testing.

• Performed web service testing and validated the response message

• Created Reusable action to simplify Automation scripting

• Created and Executed SQL Queries to validate data in the database

• Reported the defects in the defect tracking tool and retested and tracked for its closure

• Participated in daily status meetings, conducted walkthroughs, documented proceedings, and

mentored new team members in test documentation and test case execution

• Interacted with the Product manager and the Business Analyst for any clarification related to

requirement understanding or the new functionality being added.

• Interacted with the Developers if they needed any clarification over the defect and provided them with

the detailed defect description

• Interacted with the Project Manager for sending the status report about the work completion, tasks to

be accomplished for the day, any major issues due to which we cannot head further, deliverable to be

sent, escalation of issues in the team, interacted for creation, review and approval of test completion

report

Technologies: Quality Center ALM, SOAP UI, SQL, Jira, Windows 8, Java, VB.Net, JDBC, Servlets,

XML, ASP.NET, Oracle 10g, Green Hat 5.4, HTML

Thomson Reuters, India April 2010 April 2012

Quality Assurance Analyst

Domain: Finance (Trading broker dealer)

Project: QDCT (Quantitative Data Collection Tool)

Description: Quantitative Data Collection Tool (QDCT) is for the collection, verification and maintenance

of TR’s quantitative and contact data. QDCT standardizes compliance rules and measurements, and is

used by TR production groups globally, insuring that real time data is processed without downtime. The

QDCT populates the TR Earnings Estimates Database (EEDB) that feeds Thomson Financial products,

including all First Call legacy platforms, First Call Analyst, Active Express and Data link.

Responsibilities:

• Analyzed the requirements from the Requirements document and derived Test case and Test Plan

• Worked in Agile methodology, attended various SCRUM meetings like daily scrum, Scrum of Scrum,

Sprint planning, Sprint Review and Sprint Retrospective meeting

• Used HP Quality Center tool to manage the test scripts and execution.

• Performed Data Driven Testing by adding Data Source and Data source loop Test Steps in

SOAPUI.

• Tested ATM features by performing user interface testing and system testing for verifying account

transactions, account updates and account standing

• Participate in biweekly iteration demo to the business stakeholders.

• Created Checklist and Executed Smoke Test for Build Acceptance

• Performed Functionality testing, Integration Testing, regressions Testing, UAT testing

• Worked on Synchronization Points, Check Points, Recovery Scenarios & Error Handling, Environment

variables, Descriptive Programming, Function Library used during Automation Scripting in QTP tool

• Performed web service testing and validated the response message based on various assertion like

soap fault, not soap fault, contains, non contains, xpath match, schema compliance

• Created and Executed SQL Queries to validate data stored in database

• Participated in daily status meetings, conducted walkthroughs, documented proceedings, and

mentored new team members in test documentation and test case execution

• Interacted with the Product manager and the Business Analyst for any clarification related to

requirement understanding or the new functionality being added.

• Interacted with the Developers if they needed any clarification over the defect and provided them with

the detailed defect description

• Interacted with the Project Manager for sending the status report about the work completion, tasks to

be accomplished for the day, any major issues due to which we cannot head further, deliverable to be

sent, escalation of issues in the team, interacted for creation, review and approval of test completion

report

Technologies: J2EE, HTML, Quality Center 10.0, SOAP UI, SQL, SOAP, REST, Jira, MAC, MS Excel,

Java, VB.Net, JDBC, Servlets, XML, DYNAMO DB, ASP.NET

Keane, India June 2009 March 2010

Quality Assurance Analyst

Client: City National Bank

Domain: Banking

Project: Customer Account Management System

Description: This Project is a deposit solution which allows consumers to deposit Cash/Checks without

an envelope electronically to their account at City National Bank using an Automated Teller Machine

(ATM). This service enables consumers to enjoy the ease and convenience of depositing Cash/Checks

electronically without waiting in the line. Project Customer Account Management Systems (CAMS)

involved testing an online account management system. This Web based application enabled clients to

apply and manage their services like Credit cards, Bank accounts etc.

Responsibilities:

• Analyzed the Requirements from Business requirement document and Functional specification

document to understand the application and derive the scenarios for writing Test Cases

• Prepared Traceability Matrix for Test Coverage and also prepared Test plan

• Developed Test Cases using WSSD, Schema documents which define Web Service Request,

Response, methods/operations, End Point of web service to be tested.

• Performed cross browser testing both manually and through automation tool.

• Added assertions such as XPath match, not contains, and not SOAP Fault to validate SOAP

response in SOAP UI

• Created groovy script as a part of test case to test the functionality, adding customized assertions,

jdbc connection, database validations etc

• Inserted Assertions on the Test Cases to validate the XML SOAP responses in SOAPUI tool.

• Used Property Transfer feature in SOAP UI to transfer the properties between two test cases or two

Test Requests.

• Participated to identify and Prioritize the Test cases for Automation

• Developed and executed SQL Queries to validate data stored in database

• Reported the defects, retested the defects, tracked for closure

• Detected and reported bugs in Clear Quest

• Updated manager on a daily basis by sending the status report.

• Involved in sharing knowledge with QA team, and also handled additional responsibilities in the

absence of other members.

• Used Quality Center to document the test data and test case and execution of both Manual and

Automated Tests.

• Interacted with the Product manager and the Business Analyst for any clarification related to

requirement understanding or the new functionality being added.

• Interacted with the Developers if they needed any clarification over the defect and provided them with

the detailed defect description

• Interacted with the Project Manager for sending the status report about the work completion, tasks to

be accomplished for the day, any major issues due to which we cannot head further, deliverable to be

sent, escalation of issues in the team, interacted for creation, review and approval of test completion

report.

Technologies: J2EE, JavaScript, HTML, Adobe Reader 6.0, Sybase Adaptive Server Enterprise 12.5,

SOAP UI, Windows XP, Quality Center 10.0

Nous InfoSystems, India June 2008 May 2009

Testing Engineer

Client: NextGen Healthcare

Domain: Healthcare

Project: Practice Management System

Description: NextGen Healthcare Information Systems Inc. provides computer based practice

management and electronic medical records systems to more than 700 physician practices across the

country. Ideal for any size practice, from the multi provider enterprise to a solo practitioner, NextGen's

proven suite of applications streamline front and back office administration and manage all clinical data

relating to patient care outcomes.

Responsibilities:

• Derived test cases from the Requirements documents and User Stories

• Updated Test Plan, conducting reviewed test cases and maintained Requirement Traceability

Matrix

• Executed Test Cases, Reported the defects and tracked for closure, retested the defects

• Conducted walk through of the test cases with the Business analysts and Product managers to

make sure all the scenarios were covered as per the specified requirements.

• Tested the application compatibility in different browsers like Mozilla Fire Fox and Internet Explorer,

Google chrome to test if the application behaves and responds the same way across different

browsers

• Attended daily scrums and adapt agile methodology for project updates, business changes, discuss

action items/plan of action for QA.

• Executed SQL queries for extracting valuable information from the database for data comparison and

validation

• Collaborated with the Test Manager and documented the test results in the Test Summary Report.

Maintained and Tracked deliverables for every build and release.

• Used Test Link for test management/manual testing, and executed test steps of the test cases for

every new build

Technologies: Unix, Oracle, CSS, Windows XP, Test Link, Team Track, J2EE, Java, Jscript, SQL server

2005, HTML

Nous InfoSystems, India March 2007 May 2008

Testing Engineer

Client: Sears

Domain: E commerce

Project: Wedding Registry system

Description: Sear’s wedding registry is an online gift/product management system for users to maintain

an online product list, which can be shared with other users/friends to be bought as gifts. The system

contains a registry creation flow with a personalized profile management system. It also contains a

registry manager function, which handles product transactions (add/update/delete). The entire registry

manager is linked to the Sear’s product catalogue, for users to add any Sear’s products to their personal

registry. It also contains a social/email share function for the users to share their personal registry with

friends.

Responsibilities:

• Derived test cases from the Functional Requirement document and Use case document

• Updated Test Plan, conducting reviewed test cases and maintained Requirement Traceability

Matrix

• Conducted walk through of the test cases with the Business analysts and Product managers to

make sure all the scenarios were covered as per the specified requirements.

• Executed Test Cases, Reported the defects and tracked for closure, retested the defects

• Tested the application compatibility in different browsers like Mozilla Fire Fox and Internet Explorer,

Google chrome to test if the application behaves and responds the same way across different

browsers

• Performed database testing to validate the data in the database by using SQL queries.

• Performed Functional Testing, Manual testing, Database testing, Usability testing of the application

• Executed SQL queries for extracting valuable information from the database for data comparison and

validation

• Collaborated with the Test Manager and documented the test results in the Test Summary Report.

Maintained and Tracked deliverables for every build and release.

• Used Quality Center for test management/manual testing, and executed test steps of the test cases

for every new build

Technologies: Windows XP, Bugzilla, Quality Center, J2EE, Java, Jscript, SQL server 2005, HTML, Unix

EDUCATION

Master of Science in Software Engineering

Bachelors of Engineering in Computer Science

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