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Customer Service Sales

Location:
Atlanta, GA
Posted:
May 19, 2015

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Resume:

JUSTIN BURNS

**** ********** **** ******

Atlanta, GA 30340

504-***-**** ? acprod@r.postjobfree.com

SKILLS SET

General: customer service, problem solving, public speaking, strategic

planning, research, event planning, project management,

time management, and leadership

Digital proficiency: Microsoft Office Suite(Excel, Word, PPT), Adobe

Suite(Photoshop), social media

Finance: budget, stock chart reading, stock order, stock research

EXPERIENCE

Finance ? [E*Trade Securities LLC] {12/2014 - 01/2015}

- 4 week Training program as an Associate Financial Services rep.

- Prepared for Series 7 Exam.

- Gained knowledge of Stocks, Bonds, and Regulation of Markets.

Managerial ? [Enterprise-Rent-A-Car] {08/2013 - 10/2014}

-Maintained corporate relationships and attended their needs.

-Worked at our largest and busiest branch in the US the ATL airport.

-Managed customer accounts and collected payments.

-Managed risk by requiring certain qualifications to rent a vehicle.

-Managed logistics, maintaining deliveries of vehicles in a timely matter.

Customer Relations ? [Loews Hotel] {01/2013 - 08/2013}

-Enhanced client relations through heightened customer service standards.

-Managed valet logistics for numerous clients at once.

-Coordinated closing activities for over eighty cars.

Sales ? [T-Mobile] {08/2012 - 01/2013}

-Assisted customers to find perfect phone and plan that fit them.

-Maintained client relationships and up-sold items to increase productivity

and drive sales.

-Handled store logistics as well as maintained store cleanliness.

-Enhanced visuals to maximize sales and increase visual appeal.

Banking & Finance? [First NBC Bank CDC] {08/2011 - 08/2012}

-Collected payments on past due bills.

-Documented all complaints as well as have them resolved.

-Reported list of prospective homes to acquire to management.

-Informed clients of overdue accounts and amount owed.

Customer Relations ? [Parking Management Services] {08/2008 - 08/2012}

-Enhanced client relations through heightened customer service standards.

-Managed valet logistics for numerous garages at once.

-Coordinated closing activities for over one hundred cars.

Promotions & Advertising? [Mirror On The Wall] {02/2008 - 04/2013}

-Designed flyers and distributed them.

-Sold over 200 Pre-sale tickets per event.

-Handled all revenue collected at the door of the event.

-Traveled to different universities and events to promote the company

event.

Entrepreneurial? [H.O.G. LLC] {01/2008 - 05/2009}

-Created LLC to manage business ventures.

-Offered event marketing and promotional collateral services a wide array

of clients.

-Provided tailored client experience with impeccable customer service

standards.

Managerial ? [Hollister & Co.] {08/2007 - 05/2008}

-Managed at least eight associates on a retail sales floor.

-Maintained client relationships and up-sold items to increase productivity

and drive sales.

-Handled store logistics; maintained deliveries and organization of

shipment.

-Enhanced visuals to maximize sales and increase visual appeal.

Hands-On ? [Robin Services] {05/2008 - 08/2008}

-Examined electrical units to evaluate client needs.

-Tested electrical systems and continuity of circuits in electrical wiring

and equipment.

-Traced short circuits in wiring using test meter.

-Installed, maintained and repaired electrical wiring.

SERVICE

St. Margaret ? [Central City Volunteer]

Volunteered to spend time with retired elders.

St. Mike's Special School ? [Volunteer]

Provided creative outlet for special needs children through arts and crafts

and other activities.

UNCF Walk-a-Thon ? [Participant]

Rallied to raise money for underprivileged students who would not otherwise

have access to higher education.

EDUCATION

Brenau University ? MBA in Finance

Graduating: Spring 2016

Relevant Coursework: management, budgeting, marketing, investments,

statement analysis

Dillard University ? B.S. in Business Management

Graduated: May 2013

Relevant Coursework: economics, statistics, business management, accounting

[REFERENCES AVAILABLE UPON REQUEST]

[JB]



Contact this candidate