Leslie Gamez

**** ******

Houston TX *****

832-***-****

Objective: To obtain a rewarding position that will utilize my knowledge and expertise

in order to maintain my professional growth while contributing to the overall success of

the company.

Experience:

First Class Tours 03/11 to present

Customer Representative

Answer telephone and direct calls

Take and relay messages

Provide information to callers

Greet customers entering our place of business

Clerical support

Provide insurance for charter trips

Dispatch buses

Book reservations for our daily runs and across the U.S

Trade Secret 03/09 to 4/11

Keyholder

Manage sales floor in retail and salon by addressing customers concerns, coaching

employees and mitigating product loss in the absence of store management

Open and close store following procedures

Ensure that registers are properly opened and closed

Confirm that deposit slips and deposit are correctly filled out and discrepancies

are reconciled and cleared by the end of shift

Handled telephone and cash transactions efficiently and courteously

Make nightly deposits

Body Central Women Clothing Store 5/08/ to 8/11

Handle inventory and shipment

Trained new employees to provide excellent customer service and work sales

floor

Worked sales floor and assisted customers

Made daily deposit

Education and Skills

High school diploma

Bilingual

Microsoft word and excel

Knowledge of customer service principles

Verbal and written communication skills

References Available Upon Request

Contact this candidate