Tanasha Tyler

OKC, OK *****

405-***-****

acprlj@r.postjobfree.com

Work Experience

Excell Home Care 12/2014 04/2015

Internship

**/**** *******

Collected patient’s information and input the information into Consolo.

Filed, sorted, organized patients files.

10/2013 Current

Hertz

Body Shop Specialist

Contact a variety of body shops and get the current repair status of

customer’s personals vehicles that are in the body shop while they are

06/2013 12/2014

renting a hertz vehicle.

Hertz

Mentor

Monitor and listen to calls from agents that work in my department.

Assist with reaching a daily goal and set goals to improve their metrics.

Hertz

06/2012 06/2013

Emergency Roadside Agent

Assist incoming calls from customers who have rented a hertz vehicle

and have problems with the vehicle

TCIM Services 12/2010 06/2012

Customer Service Representative

Effectively managed a high-volume of inbound and outbound calls and addressed and resolved customer product

complaints empathetically and professionally.

Education

North West Classen High School OKC,OK 08/2007 05/2010

High School Diploma

OSU OKC OKC, OK 08/2012 05/2015

Associate`s degree in Health Care Administration

Skills

Patient focused care, close attention to detail, multi-tasker, excellent verbal communication, office support (phones,

faxing, and filing), familiar with basic operating systems like Microsoft Excel, Word, PowerPoint, Excel and the

Internet, familiar with medical terminology and clinical procedures

Contact this candidate